I own a pool and I come every year to the Indianapolis Family Leisure location. Ever since I bought my pool from here, the sales, service, and chemical department has been so helpful and professional!... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Poor customer experience in the parts department. Felt like we were Inconveniencing her day by trying to give Family Leisure business! We walked out and would rather go deal with a company who want... もっと見る
企業が回答しました
Purchased new hot tub October of 2025, went with the "easy" care system. It has been an issue from day one after over $600.00 in chemicals, new filters 3 complete drains and re-fills they finally sent... もっと見る
企業が回答しました
We just got our Swim Spa delivered!! Couldn’t be happier with it, excellent customer service, Bob went above and beyond to make sure we were happy with the purchase, Melissa in delivery was super ni... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Family Leisure promotes relaxation of the highest order for the entire family. Our product offering has expanded to include pool tables, trampolines, tanning beds, spas, above ground pools, inground pools, patio furniture, game tables, custom fireplaces, outdoor and indoor bars, all of the fixings for outdoor kitchens and more.
連絡先
6283 Oaklandon Rd, 46235, Indianapolis, 米国
- 877-775-3478
- customercare@familyleisure.com
- familyleisure.com
2.6
期待以下
2373件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very fast to ship
Very fast to ship, best price, product arrived in perfect condition. They communicated all the way along. I'll purchase from them again.
2020年4月16日
自発的なレビュー
Family Leisure からの回答
Thank you for your business and the nice review. We look forward to serving you again!
Great experience
Great experience, but the email I was waiting for telling me about the arrival date or tracking for my order never came. This caused me anxiety as I was afraid there was an issue with the order.
2020年4月16日
自発的なレビュー
Family Leisure からの回答
I'm glad to hear the experience was mostly good. The email update is automatic with every order placed. Unfortunately it sometimes goes to SPAM or Junk mail because its from a bulk email server. We apologize for any anxiety and would be happy to take a call from you next time to put your mind at ease.
items still have not shipped
items still have not shipped, ordered 5 business days ago.
2020年4月15日
自発的なレビュー
Family Leisure からの回答
Brad, you were notified that this order was going to ship late because they were waiting for the stickers to arrive. You responded that you were ok with that. So why the bad rating???
Hello,
Yes, that is fine. Will I receive notification or tracking information once this has shipped?
Brad
Hello, it looks like the manufacture is waiting for more of the Sitting On Seven decals to arrive. They said they should have them within the next 7-10 days and will ship it as soon as they get them. Are you ok waiting for it? Sorry for the delay. Thanks
Mike
Great to do business with
First time doing business and all went great, no issues fast shipping exactly as ordered
2020年4月15日
自発的なレビュー
Family Leisure からの回答
That's great news! We appreciate the review and you choosing Family Leisure
Slow shipping
Slow shipping. Normally I get shipments from them next day, two days at most.
This shipment took a full week.
2020年4月14日
自発的なレビュー
Family Leisure からの回答
Rodger, I apologize for your wait. The nation is experiencing a pandemic and that has effected every industry but especially deliveries. These companies are contracted and are doing their best to keep up with demand when products are limited and staff is compromised. Hopefully, the product we supplied was satisfactory and you will enjoy it regardless of the extra days it took to receive. Stay safe.
Good product fast delivery
2020年4月14日
自発的なレビュー
Family Leisure からの回答
Vicky, so glad to hear it! Thank you for choosing Family Leisure.
both instore and online have been a…
both instore and online have been a seamless process with very valuable advice
2020年4月14日
自発的なレビュー
Family Leisure からの回答
Colby, that's an incredible compliment. We appreciate your business and your feedback immensely.
Great product shipped promptly.
2020年4月14日
自発的なレビュー
Family Leisure からの回答
Thank you, Robert. We appreciate the review!
Order arrived in seven days .
Order arrived in seven days .
Was notified it was shipped ten hours after I received it.😳
2020年4月14日
自発的なレビュー
Family Leisure からの回答
Erin, thank you for the review. We do appreciate you clarifying and be aware of the situation. We appreciate your business.
Family Leisure からの回答
Thank you for shopping with us and the review!
I am giving only 3 stars because I was…
I am giving only 3 stars because I was never sent a confirmation email for my order and had no way to track my package. I was not sent an email that it shipped either. I did get my package and it was correct.
2020年4月13日
自発的なレビュー
Family Leisure からの回答
Tracey, thank you for the review. The pandemic has effected every industry including delivery services. They are keeping up the best they can. Hopefully the product you ordered from Family Leisure was satisfactory. Stay safe.
Family Leisure からの回答
Good news, Trista! We appreciate the review!
Order was received right on time
Order was received right on time. Will definitely use again!
2020年4月13日
自発的なレビュー
Family Leisure からの回答
Nicole, thank you for choosing Family Leisure. We look forward to serving you in the future!
Always fast and reliable service
Always fast and reliable service. Product availability seems to be top priority. Love them for my pool supplies.
2020年4月13日
自発的なレビュー
Family Leisure からの回答
Reginald, we appreciate your business, your review and YOU!
Family Leisure からの回答
Albert, thank you for the positive feedback!
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