I own a pool and I come every year to the Indianapolis Family Leisure location. Ever since I bought my pool from here, the sales, service, and chemical department has been so helpful and professional!... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Poor customer experience in the parts department. Felt like we were Inconveniencing her day by trying to give Family Leisure business! We walked out and would rather go deal with a company who want... もっと見る
企業が回答しました
Purchased new hot tub October of 2025, went with the "easy" care system. It has been an issue from day one after over $600.00 in chemicals, new filters 3 complete drains and re-fills they finally sent... もっと見る
企業が回答しました
We just got our Swim Spa delivered!! Couldn’t be happier with it, excellent customer service, Bob went above and beyond to make sure we were happy with the purchase, Melissa in delivery was super ni... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Family Leisure promotes relaxation of the highest order for the entire family. Our product offering has expanded to include pool tables, trampolines, tanning beds, spas, above ground pools, inground pools, patio furniture, game tables, custom fireplaces, outdoor and indoor bars, all of the fixings for outdoor kitchens and more.
連絡先
6283 Oaklandon Rd, 46235, Indianapolis, 米国
- 877-775-3478
- customercare@familyleisure.com
- familyleisure.com
2.6
期待以下
2373件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
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Excellent service
Best service in town! Ordered and received exactly what I needed and no problems.
2020年4月22日
自発的なレビュー
Family Leisure からの回答
Thank you for your business and glowing recommendation - we appreciate it!
Family Leisure からの回答
You're welcome. Thank you for choosing Family Leisure!
Both Pleased And Disappointed
Very pleased with the quality of the patio set we ordered. I've never seen anything packed and protected as well as this was. What I wasn't expecting was to have to assemble the table and several of the swivel chairs, but not a deal breaker for me. What I was disappointed about was the "Premier In Home Delivery" option we paid for (but didn't receive). I was told that due to Covid-19 they could not bring anything into my house (which I fully understood) so we made arrangements with Family Leisure to have the patio set delivered to the deck area at the rear of the house.The delivery guy (not guys as advertised) was hesitant about it at first and wanted to drop everything at the garage area, but finally agreed to carry the table to the deck area (for me to assemble). I managed to move the six chairs myself. What really disappointed me was that he also refused the unpacking and debris removal which was part of the "Premier In Home Delivery" option. I was told this required the "White Glove Delivery" option. What I really got was the "Threshold Home Delivery" option which left me with a driveway full of boxes and packing material.
2020年4月21日
自発的なレビュー
Family Leisure からの回答
Tom, thank you for the positive feedback about the patio set from Family Leisure. We are grateful you are pleased and willing to share the positive feedback. We were as surprised and disappointed as you to read of the failed Premium Delivery service. We confirmed in advance with the contracted delivery service that the COVID modification affected only delivery/installs within the home. They assured us of two men, and set-up on your deck. I sincerely apologize for this inconvenience for you. We would like to make a gesture of good customer service to resolve any issues you may feel with Family Leisure. Thank you, again, we appreciate your business.
Please call me.
Marlas Robrock
317-823-4448
Mon - Fri 9a - 5p
Will use your company again
2020年4月21日
自発的なレビュー
Family Leisure からの回答
Thank you, Michael, we appreciate your business
We ordered pool chemicals
We ordered pool chemicals. They were delivered very quickly! Saved me a two hour drive!
2020年4月21日
自発的なレビュー
Family Leisure からの回答
Julie, thank you for using Familyleisure.com we appreciate you!
I made an order & they refunded money…
I made an order & they refunded money without an explanation
2020年4月21日
自発的なレビュー
Great Job.
All came on time and everything we ordered was correct. Thank you all for working and taking care of your customers. Stay safe.
2020年4月20日
自発的なレビュー
Family Leisure からの回答
Charlotte, we appreciate your business and your kind words! You stay safe also.
Family Leisure からの回答
Lester, thank you for shopping with us and the positive feedback!
I really appreciate the folks @ my OKC
I really appreciate the folks @ my OKC, OK store. They have been very helpful in answering all my questions about pool maintenance.
2020年4月20日
自発的なレビュー
Family Leisure からの回答
We are so glad to hear of your pleasant experiences! We appreciate your business.
I've always gotten the excellent…
I've always gotten the excellent service no matter what my need is. You have wonderful staff and I appreciate them all on all department
2020年4月20日
自発的なレビュー
Family Leisure からの回答
Janet, we appreciate you as a loyal customer. Thank you for the positive review!
I still haven't received a shipping…
I still haven't received a shipping confirmation and I ordered over a week ago. also I didn't receive a military discount. im a disabled vet, this is America and I fought for this country and should get a military discount. I literally get my own parking spot at lowes. and when I called in I got an attitude.
2020年4月19日
自発的なレビュー
Easy to use website
Easy to use website, fast delivery, and great customer service!
2020年4月19日
自発的なレビュー
Family Leisure からの回答
Thank you so much for the positive feedback! We appreciate your business!
Family Leisure からの回答
Michele, Thank you for your business and the review - we look forward to serving you again!
Super fast service and FABULOUS prices…
Super fast service and FABULOUS prices and product. Thank you!
2020年4月19日
自発的なレビュー
Family Leisure からの回答
Heather, Thank you for choosing Family Leisure! We appreciate you!
Every thing was good
2020年4月17日
自発的なレビュー
Family Leisure からの回答
Scott, thank you! We appreciate your business!
Family Leisure からの回答
Lynn, thank you for the review and positive feedback. We appreciate your business!
Family Leisure からの回答
We appreciate you shopping Family Leisure! Be sure to watch our ads for great sales!
Family Leisure からの回答
Thank you for the review and your feedback!
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