FARA Boutique レビュー 43

TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

The caftan ordered was not high quality or as photoed. Could barely walk, so huge. They provided a FEDEX return 3 weeks ago. Fine, done. Nope! The garment went from NOLA to Glasgow. No one there to ac... もっと見る

企業が回答しました

5つ星のうち5の評価

Always love FARA♡ Whenever I stop by Mandoren Store, I always come across some piece of clothing that instantly inspires me. The clothes are versatile enough to wear for so many different occasions.... もっと見る

企業が回答しました

5つ星のうち5の評価

I have bought a few dresses and sets from this site over the last 2 years and had amazing experiences each time. The dresses are all beautiful and exactly as pictured! The shipping was swift consideri... もっと見る

企業が回答しました

5つ星のうち5の評価

I found Fara Boutique’s gorgeous jumpsuits and dresses 8 years ago and I was in love with the pure silk creations. I have loved to the brand’s journey and they have done so well as their creations are... もっと見る

企業が回答しました

企業情報

  1. 婦人服店
  2. 衣料品店

当該企業による記述

Rooted in a commitment to ethical and sustainable practices. Made by women for Women.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

43件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 80%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Obsessed with my FARA kaftan

Obsessed with my FARA kaftan. The quality of the silk is just on another level and it arrived so quickly. The packaging alone made it feel like such a treat. Already eyeing my next piece.

2026年3月2日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

We’re so glad you love the kaftan as much as we do, and that your piece felt special from the moment it arrived! x

5つ星のうち5の評価

Great quality, hand tie-dyed

Got a couple of items from Fara, they always get loads of compliments, quality is fantastic, love the fact my items are hand tie-dyed and all a bit unique!
No problems with delivery, customer service is friendly and helpful!

2026年2月14日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you for being part of our community Susan, we really appreciate your support! It means so much to know you’re loving your pieces and the individuality behind them. x

5つ星のうち5の評価

Lovely indie company

Lovely indie company, customer service was helpful! Really chuffed with my items, beautiful quality and super elegant. Would recommend!

2026年3月3日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

We love knowing our pieces help our customers feel their best! x

5つ星のうち5の評価

My wife's favourite!

This is one of my wife’s favourite brands, so I really wanted to surprise her with something special for her birthday. The customer service team were amazing, helpful with sizing and giving advice on styles. Delivery was smooth, and she absolutely loved the gift. Thank you so much to the team!

2026年3月30日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

We’re so happy we could help you find the perfect birthday gift. It means so much to hear this!

5つ星のうち5の評価

Impressed! Great customer support and quality

I'm really happy with my order. The items are exactly as pictured on the website, rare when ordering online! Very pleased with the quality. I will be ordering more in future!

2026年3月16日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you so much for your kind words, we really appreciate your support! This means a lot to our wonderful customer service team.

We’re so happy to hear you loved your order and that everything met your expectations, and we can’t wait to have you shop with us again!

5つ星のうち5の評価

The cloud light silk

The cloud light silk, like gossamer on my skin, made me feel so cool and elegant at a recent Caribbean wedding...a unique piece, delivered thoughtfully, and just the start of my FARA collection...yaaay, thank you!

2026年3月21日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Yaaay! We love this, thank you. xx

5つ星のうち5の評価

Beautiful fit, swift shipping, will order again!!

I have bought a few dresses and sets from this site over the last 2 years and had amazing experiences each time. The dresses are all beautiful and exactly as pictured! The shipping was swift considering it came from India and they have all fit wonderfully. I will definitely be ordering from Fara again and again!

2026年3月30日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you so much for your kind words, we’re so happy you love your pieces.

Our flagship store is based in Goa, India, where all the magic begins, and we also ship from our EU and UK warehouses to keep things fast and efficient.

Thank you again for your support. x

5つ星のうち5の評価

I found Fara Boutique’s gorgeous…

I found Fara Boutique’s gorgeous jumpsuits and dresses 8 years ago and I was in love with the pure silk creations. I have loved to the brand’s journey and they have done so well as their creations are an absolute spoiler for skin. It makes every woman feel sexy and special. I always look forward to visit them and grab something special for myself. Am looking forward to the new collection :)

2026年3月27日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you so much for your kind words and for being part of our journey over the years ✨

Your continued support means the world to us, we can’t wait for you to see what’s coming next! x

5つ星のうち5の評価

I recently purchased a beautiful dress…

I recently purchased a beautiful dress from Fara Boutique and had such a great experience from start to finish. The dress itself is absolutely stunning—exactly as pictured and even better in person. The quality and attention to detail really stood out.

Shipping was incredibly fast, and everything arrived thoughtfully and securely packaged, which made it feel extra special to open. Before placing my order, I had a few questions, and the team was so responsive, helpful, and professional in answering everything clearly and promptly.

Overall, I couldn’t be happier with my purchase and the entire experience. I’ll definitely be ordering from them again!

2026年3月9日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you so much for your kind words Brooke✨

We love hearing you’re happy with your experience with us, it means so much to our team. We truly appreciate your support and can’t wait to have you shop with us again. x

5つ星のうち5の評価

Beautiful designs and exquisite fabrics

Have been buying from this company since it started. Such beautiful designs and exquisite fabrics. They are always helpful to deal with. Whenever I have a special occasion these are the exact dresses I want. Sophisticated and demure, I always feel incredible and get so many compliments.

2025年11月22日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you so much for your kind words and continued support. We love having our core customers with us on this journey, it means so much to us. Happy to hear that FARA Boutique has been a beautiful part of your special occasions. ✨ We appreciate you!

5つ星のうち5の評価

love FARA♡

Always love FARA♡
Whenever I stop by Mandoren Store, I always come across some piece of clothing that instantly inspires me.
The clothes are versatile enough to wear for so many different occasions. My closet is mostly filled with thin, lightweight, and stylish pieces that are perfect for hot summer days. They’re also compact and light, which makes them incredibly useful for travel—I never leave on a trip without them.

2026年3月1日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

We just love hearing you’re a regular at our flagship store ♡

And it means so much to us that our pieces are part of your travel essentials. We love creating styles for our community that feel effortless, wherever you wear them. Thank you for your review Shiho, we appreciate you. x

5つ星のうち5の評価

Great service!

I received my order with no problems. I ordered three dresses to try on and ended up keeping two :) I love the styles and the quality, and I’m looking forward to wearing on my next holiday. Thank you!

2026年3月16日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you for a lovely review. Enjoy your holiday! x

5つ星のうち1の評価

The caftan ordered was not high quality…

The caftan ordered was not high quality or as photoed. Could barely walk, so huge. They provided a FEDEX return 3 weeks ago. Fine, done. Nope! The garment went from NOLA to Glasgow. No one there to accept. No redelivery. The box was shipped back to tge states, but to NYC. Undeliverable. I’m in the south, NOT NYC. The service gals just reiterate what the tracking shows. No attempts to correct. I want my refund back. These are the boutiques issues. No update or explanation. Please provide refund. Next stop, tge bank. This will be costly to them. Sure they know, because this sounds rather routine with company. Do purchase from Fara. Merch looks nice online, not in hand!

2026年3月13日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you for your feedback, Lise.

While we appreciate the frustration with FedEx, we were disappointed to read the comments about the product, as the original return reason submitted was: “Stunning caftan, but I’m swimming in it. Plan to make another purchase of a slimmer fit style. Thank you.”

We appreciate the frustration caused by the courier issues surrounding your return. A FedEx return label was issued correctly from our side and the parcel has remained within the courier network. The routing issues relate to how the parcel has been handled by FedEx, which has been frustrating for us as well.

Our customer care team has been in contact with you throughout the week and advised that we opened an investigation with FedEx to understand why the parcel was misrouted. We are currently waiting for their response and next steps, which has also been communicated to you. We have been working throughout the week to resolve this and appreciate your patience while we await their update.

We will continue to keep in contact with you via email while we work with FedEx to have the parcel returned to us as quickly as possible so we can move towards a resolution.

Thank you for your patience and understanding.

5つ星のうち2の評価

Terrible quality silk!

I love the designs, but the quality is a joke especially for the price. I get that it is meant to be sheer given the natural fabric - however, almost everything I bought lasted ONE wear! My last purchase was this summer, which included a set of caria skirt and apollo top for £285 - love the design, but you can see the silk tear after one wear and the fit was big on me! I binned it! I had planned to send through a complaint and pictures but didn't bother. Shame because the designs are great.

Hi Fara Boutique, although I no longer have the email with the order number I've retrieved the pictures I'd originally planned to send in an email disappointed by quality. It will not let me post them here so I'll email.

2025年8月3日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you for sharing your feedback. We were surprised to read this, as this is not typical of the experience we see with our garments.

We very rarely receive concerns like this unless there has been an issue with aftercare. Our silk and natural fabrics are designed to be lightweight and sheer, but they are high quality and must be cared for correctly in line with the washing and care instructions provided.

We can’t see any previous contact from you and would have welcomed the opportunity to look into this for you. If an item is ever faulty, we are always happy to put this right. It’s also a shame to hear the pieces were discarded, as sustainability is at the heart of our brand and we’re always happy to take items back to repurpose for the charities we support.

We take great care in the materials we use, with over 90% of our pieces made from natural or plant-based fibres and produced using non-toxic dyes. We would still welcome the opportunity to speak with you directly and understand what happened.

5つ星のうち5の評価

Top notch customer service

Top notch customer service! When my package was delivered to the incorrect address (Royal Mail problem), April was amazing and quick to jump into action, shipping me out a replacement and ensuring it reached me before my trip! Thank you April!!! Fara is definitely a trusted boutique!

2025年11月2日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you. April is a customer service gem, so glad we were able to ensure you were holiday ready!

5つ星のうち5の評価

I recently purchased the Rise pants and…

I recently purchased the Rise pants and shirt set and couldn’t be happier. The fabric feels lovely, the cut is flattering, and the pieces look just as good together as they do styled separately. They’re comfortable , classy and perfect for both casual days and evenings out.

Delivery to the UK was quick and smooth, with everything arriving right on time. I ordered both S/M and M/L as I wasn’t sure about the trouser fit, and the return process was straightforward

2025年9月25日
自発的なレビュー
FARA Boutique ロゴ

FARA Boutique からの回答

Thank you, Emma! We’re so glad you love the set. Keep an eye out for more colourways coming soon.

5つ星のうち5の評価

'I emailed the customer service team…

'I emailed the customer service team for advice on the shades of a top and trousers I was eyeing. They were so honest and helpful, letting me know the tones might not be an exact match and even suggested an alternative trouser. I went with their suggestion and wow, I’m so happy I did! The trousers are silky, flattering, and although it's not technically a set, it absolutely works. Thank you !

2025年7月17日
自発的なレビュー

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