Horrible customer service, I missed $12,000 but they didn't care to solve my issues promptly before the the gates closed. One of the connections on an inbound flight was missing, they promised to fix... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fareboom has been my go‑to for all my international travel needs, especially for trips home to the Philippines for over two decades now. They’re reliable, convenient, and always offer great prices. Bo... もっと見る
I had a last minute problem with travelling ( my fault ) and they refunded me 100% because I apprently cancelled within a grace period. How refreshing it is not to suffer penalties. I will use them... もっと見る
Was able to purchase Air Ticket at reasonable price. Received follow up E-mails including E-ticket, in a very timely matter. I called Customer Support answered all my questions. Excellent service and... もっと見る
企業情報
当該企業による記述
Get the best deals on international flights. We specialize in fare search technology that scans more flights and routes to find cheaper fares that our competitors miss. Our unique fare shopping tools such as Fare Cruncher and Price Predictor help customers pick the best time to buy tickets or the best travel dates for maximum savings. For international flights departing from the US and Canada you will have a hard time finding a better deal and getting better after purchase customer support. Our seasoned professionals stationed in Los Angeles, CA are here to serve your travel needs, from airline schedule changes to trip changes or cancellations and more. At Fareboom.com we are passionate about your interests and needs. We work with airlines on your behalf when things turn for the unexpected and we give you online tools to assist in making quick, wise and informed shopping choices. We work hard every day to ensure that you are in good hands, from start to finish.
連絡先
17434 Bellflower Blvd, Ste. 233, 90706, Bellflower, 米国
- 626 256 1249
- CustService@fareboom.com
- fareboom.com
4.3
優良
5651件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 48％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to use lots of flights at your…
Easy to use lots of flights at your fingertips. Great app
2026年5月6日
1- During booking they tried to charge…
1- During booking they tried to charge me $350 extra, so I started over multiple times to prevent the extra charge.
2- My tickets total cost was $4273.00, but still they charged me $4353.46 ($80.46 extra) why?
3- I still have not received my e-tickets.
2026年5月3日
Fareboom からの回答
Dear Wahidullah,
Thank you for taking the time to share your feedback. We understand your concerns and take all customer feedback seriously.
Please allow us to clarify the following:
1. Airfares are dynamic in nature and may fluctuate based on seat availability and airline pricing updates until the ticket is issued.
2. You booked a discounted fare, and as per the discount conditions, the ticket was required to be issued at the published fare. After ticket issuance, a rebate refund of $80 was processed back to the same card used for payment.
3. Since this was a discounted fare booking, additional processing time was required. However, your reservation was successfully confirmed and the e-ticket details were sent to you within 4 hours of the booking confirmation.
We sincerely apologize for any inconvenience caused during this process. We truly value your business and appreciate your understanding.
If you have any additional concerns or questions, please do not hesitate to contact us at 626-256-1249 Ext. 360. We are always here to assist you.
Regards,
Sandeep
Manager – Customer Service
I had bought several tickets before and…
I had bought several tickets before and so far do not have issues. I just bought my ticket now and it has the lowest price .
2026年5月3日
made the flights i was looking at more expensive
made my flights more expensive and wouldn't load at all. 1/5
2026年5月3日
Fareboom からの回答
Dear Victoria,
Thank you for sharing your feedback.
We would like to inform you that you booked the best available fare at the time of purchase. Airfares are dynamic in nature and may fluctuate based on seat availability, demand, and airline pricing updates.
At Fareboom, we always strive to provide the best possible discounted fares along with exceptional service to accommodate our customers’ travel plans.
We truly value your business and sincerely regret any inconvenience or disappointment caused.
If you have any additional concerns or questions, please do not hesitate to contact me directly at 626-305-7095. We are always here to assist you.
Regards,
Sandeep
Manager – Customer Service
It cleared up a problem that I had with…
It cleared up a problem that I had with credit card authentication!
2026年5月2日
自発的なレビュー
Good prices good service
2026年3月24日
Was able to purchase Air Ticket at…
Was able to purchase Air Ticket at reasonable price.
Received follow up E-mails including E-ticket, in a very timely matter. I called Customer Support answered all my questions. Excellent service and support, could not ask for more!
2026年4月25日
It is easier than using CheapOair and…
It is easier than using CheapOair and MangoTours, as well as ASAP because Fareboom system is more straightforward. I like it because it does not make me choose the departure flight and then the return flight.
2026年4月24日
fast and friendly
2026年4月22日
Fast service!
2026年4月17日
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