Fareboom ロゴ
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Fareboom レビュー 

5,651
•
TrustScore 5段階評価の4.5

4.3

旅行代理店
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Horrible customer service, I missed $12,000 but they didn't care to solve my issues promptly before the the gates closed. One of the connections on an inbound flight was missing, they promised to fix... もっと見る

企業が回答しました

5つ星のうち5の評価

Fareboom has been my go‑to for all my international travel needs, especially for trips home to the Philippines for over two decades now. They’re reliable, convenient, and always offer great prices. Bo... もっと見る

5つ星のうち5の評価

I had a last minute problem with travelling ( my fault ) and they refunded me 100% because I apprently cancelled within a grace period. How refreshing it is not to suffer penalties. I will use them... もっと見る

5つ星のうち5の評価

Was able to purchase Air Ticket at reasonable price. Received follow up E-mails including E-ticket, in a very timely matter. I called Customer Support answered all my questions. Excellent service and... もっと見る

企業情報

  1. 旅行代理店

当該企業による記述

Get the best deals on international flights. We specialize in fare search technology that scans more flights and routes to find cheaper fares that our competitors miss. Our unique fare shopping tools such as Fare Cruncher and Price Predictor help customers pick the best time to buy tickets or the best travel dates for maximum savings. For international flights departing from the US and Canada you will have a hard time finding a better deal and getting better after purchase customer support. Our seasoned professionals stationed in Los Angeles, CA are here to serve your travel needs, from airline schedule changes to trip changes or cancellations and more. At Fareboom.com we are passionate about your interests and needs. We work with airlines on your behalf when things turn for the unexpected and we give you online tools to assist in making quick, wise and informed shopping choices. We work hard every day to ensure that you are in good hands, from start to finish.

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4.3

優良

TrustScore 5段階評価の4.5

5651件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 48％に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(5,651)

過去12か月のレビュー数: 201件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Hi my name is Raul and the reason I'm…

Hi my name is Raul and the reason I'm giving you a five stars is because I'm always glad I find you guys and you guys are always finding a good pricing and everything for tickets when I need them and and also I like it when you guys like call back and confirm whether if it's myself purchasing our ticket for myself or for a relative or somebody else so I really appreciate that you know nowadays with a fraud and scam the so that's very helpful of you guys doing that thank you j

2026年2月19日
5つ星のうち1の評価

Untrustworthy company

When you try to book on their website, you get flashing messages that cheaper airfares are available via phone but cheaper fares are never offered. They put pressure on you to buy travel insurance and other unwanted things. In the past, they were somewhat reliable, but you can't be sure if you will have valid ticket and itinerary after you have paid. If you have an important travel, do not use Fareboom.

2025年12月5日
自発的なレビュー
Fareboom ロゴ

Fareboom からの回答

Good morning,

Thank you for sharing your valuable feedback. We sincerely regret any inconvenience you may have experienced.

We would like to assure you that discounted and promotional fares are available; however, airlines often apply certain restrictions to these fares, such as specific travel dates, as well as minimum and maximum stay requirements. We would also like to clarify that purchasing travel insurance during the booking process is completely optional. To remain competitive, most airlines offer lower fares that come with restrictions, including being non-refundable and non-changeable. Travel insurance can be beneficial in such cases, as it may help protect passengers from financial loss if they are unable to change or cancel their reservation due to unforeseen circumstances. For this reason, we aim to inform our customers about the value of optional add-ons like travel insurance when booking restricted fares.

Our goal is always to provide exceptional service. We truly value your business and sincerely apologize for any inconvenience caused. If you have any additional questions or concerns, please do not hesitate to contact us. We are always here to assist you.

5つ星のうち1の評価

Total rip-off

I booked an international trip in premium economy class on Air Canada via Fareboom. Eleven days later Air Canada downgraded me from premium economy to ordinary economy class. I asked for refund of fare difference or cancellation of ticket. At first, Fareboom representative Yashpal Singh agreed to cancel the ticket and offer full refund in 2 days. But this did not happen for several weeks. I found out that Air Canada sent $300 refund to Fareboom to offer it to me for downgrading my cabin class to economy. But, Fareboom kept the money and continued to lie to me that they were still working with Air Canada. Every few days, Fareboom would issue a new itinerary, but I could not validate these on Air Canada website. At this point, I was worried and disputed the charge with my credit card company. In retaliation, Air Canada cancelled my ticket 5 days before start of the trip. I had numerous emails and phone communications with Saurabh Rajan, Saurabh Kumar, Yashpal Singh, and Sachin Mamgain. They falsely and deceptively advised me to contact my credit card company and withdraw my dispute and have a letter sent to them which they would forward to Air Canada and the trip would be reactivated. The trip remained cancelled despite me doing all their suggested actions. I lost the protection offered by my credit card after I withdrew my dispute. Finally, I bought a separate ticket at a very high price from a different travel agency on a different airline just a day before travel. Farebook repeatedly confirmed that they would get full refund of $1770 for my cancelled (ticket was cancelled by either the airline or the travel agency, not by the passenger) ticket from Air Canada. I continued contacting Fareboom for several months and they never got the refund for me. Fareboom (alias Best Travel Company) pretends to have an office in California and uses a phone number with California area code, but they operate from Delhi, India and all their employees are based in Delhi. They are highly unreliable and will rip you off for thousands of dollars.

2025年6月14日
自発的なレビュー
Fareboom ロゴ

Fareboom からの回答

Dear Kishore,

Thank you for sharing your feedback. We sincerely regret any inconvenience you may have experienced. However, we would like to clarify that the situation was beyond our control. In your reservation, the airline downgraded your seats and based on that you requested a full refund. Unfortunately, the airline declined the refund in accordance with their fare rules and policies, which we are obligated to follow. Despite this, after discussing the matter with you, we were able to successfully change the flights and secure a refund amount of seat difference from the airline after completing the travel.

However, a few days prior to departure, the ticket amount was disputed by you. As a result, the airline suspended the ticket, which prevented any further changes or processing. We made every effort to assist you, but the airline declined to reinstate the ticket or approve a refund without further investigation, as per their policy.

We would also like to clarify that while our head office is located in Los Angeles, our customer support team operates from India. Please be assured that our team is fully trained and committed to providing professional and efficient assistance, regardless of location.

Our goal is always to provide exceptional service. We truly value your business and sincerely apologize for the inconvenience caused. If you have any additional questions or concerns, please do not hesitate to contact us. We are always here to assist you.

5つ星のうち5の評価

Easy, peasy

The Farebook platform was easy enough to use. I was originally dismayed that my first choice was not available (which I learned after trying to process my credit card), but I was offered an even less expensive flight. We'll see how things go.

2026年2月6日

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