Farro ロゎ
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Farro レビュヌ 

1,862
•
TrustScore 5段階評䟡の4.5

4.5

グルメ食料雑貚店
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5぀星のうち4の評䟡

Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Wonderful Products coupled with Efficiency as well as incredibly pleasant Staff. All whether in the Lunn Ave store, or getting it delivered to Hamilton City.

䌁業が回答したした

5぀星のうち5の評䟡

Easy to order. Efficient delivery. Fresh pickings. My reco thou is when you choose kgs, how many approx you’ll get; like apples or carrots etc Also couldn’t order Westmere sausages under 1kg. I... もっず芋る

䌁業が回答したした

䌁業情報

  1. グルメ食料雑貚店
  2. 生鮮食品マヌケット
  3. 食料品配達業
  4. オンラむン食品泚文サヌビス

圓該䌁業による蚘述

Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.

連絡先

  • Auckland, ニュヌゞヌランド

  • farro.co.nz

4.5

優良

TrustScore 5段階評䟡の4.5

1862件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(1,862)

過去12か月のレビュヌ数: 328件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち4の評䟡

Farro was great, but delivery went to wrong address

Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted.

The biggest problem was the delivery driver left the wrong package. We got someone else's order. She said we signed for it, but my camera shows she just dropped it and left. Didn't even knock or ring Doorbell.

Fortunately, the customer who got our order was honest and we were able to get the right package to the right person.

Not a good experience when you're paying for delivery and you don't even get the minimum standards.

2026幎7月9日
Farro ロゎ

Farro からの回答

Thank you for your review. We are so sorry to hear of the issue with your delivery. We have sent you an email regarding this as this is not the level of service expected from Farro.

5぀星のうち1の評䟡

Really bad second weight issue with


Really bad second weight issue with produce in three weeks at Lunn Avenue promised promised to come back to me on this and have not. Commerce Commission issue for sure

2026幎7月9日
自発的なレビュヌ
Farro ロゎ

Farro からの回答

Thank you for your review. We have received your separate feedback and are extremely concerned, we are taking immediate steps to address this. We thank you again for bringing this to our attention and will be in touch.

5぀星のうち3の評䟡

No communication

There was no communication as to where the deliverer was. I did wait outside for the 15 minutes before 9pm because the reception closes at 7.
It was cold.
Food arrived at 9 15

2026幎7月5日
Farro ロゎ

Farro からの回答

We're sorry to hear about your delivery experience and appreciate your feedback. We've shared your comments with our delivery partner, as better communication and on-time delivery are both important to us.

5぀星のうち3の評䟡

Broken goods

Broken goods

2026幎7月4日
Farro ロゎ

Farro からの回答

We're sorry your order arrived with a broken item. We're pleased we could resolve this for you with a refund, and we appreciate you bringing it to our attention.

5぀星のうち5の評䟡

Very happy

Very happy, I ordered a delivery as a gift. Great communication and easy to use website.
☺

2026幎6月29日
Farro ロゎ

Farro からの回答

Thank you for your review. We're so pleased you are happy with your Farro online experience.

5぀星のうち5の評䟡

Easy to order

Easy to order. Efficient delivery. Fresh pickings.

My reco thou is when you choose kgs, how many approx you’ll get; like apples or carrots etc

Also couldn’t order Westmere sausages under 1kg. I just wanted 2!

2026幎6月21日
Farro ロゎ

Farro からの回答

Thank you for your reivew! We've passed your suggestions about showing approximate quantities for weighted items and allowing smaller quantities of Westmere sausages on to our E-Commerce team for consideration.

5぀星のうち5の評䟡

I just wanted to say a huge thank you

I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went above and beyond to make sure the package was delivered on time.

We really appreciate the fantastic customer service and willingness to help. Thanks again for making it happen! 😊

2026幎6月17日
Farro ロゎ

Farro からの回答

Thank you so much for your kind words! We're delighted we could help get your care package to Waiheke on time, and we'll be sure to share your lovely feedback with the team. 😊

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