Firstly the shop & assistant were amazing, the garment bought was just perfect. Love Fat Face but my local shop has closed, big mistake, can only visit when far away from home, online just not the... もっと見る
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所在地
所在地を変更Unit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I went into the Aberdeen store and some of the items weren’t in stock. The lady behind the counter was extremely helpful and placed an on line order to be collected at another store. It was so easy an... もっと見る
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I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... もっと見る
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Ordered jeans and chinos online from the recent sale. Good discounts for quality items. Used click and collect. Items ready a day or so earlier than originally stated. Shop in Aberdeen were friendly a... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, 英国
4.6
優良
347件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - ABERDEEN 4 からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Aberdeen store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
FatFace - ABERDEEN 4 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order!
Take care. -GM
Very happy with my clothes,good…
Very happy with my clothes,good quality,good length, good real size.Big thank you.
2024年4月27日
FatFace - ABERDEEN 4 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your items, and we look forward to welcoming you back soon!
Take care.- GM
Never disappoints
Never disappoints. Good quality hand bag, made even better by being in the sale 😀 Quick postage.
2024年4月23日
FatFace - ABERDEEN 4 からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Paisley top
I ordered a size 12 but when I picked it up in store the top was too big, however when I took it back the gentleman was really helpful and luckily there was a size 10 in stock which was great
2024年4月30日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very friendly helpful staff.
Very friendly helpful staff.
Good layout of shop and clothes are easy to look around.
2024年4月13日
FatFace - ABERDEEN 4 からの回答
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Aberdeen store.
Take care, JB
The pick of the order was really easy…
The pick of the order was really easy however i found it inconvenient that i could not return the item to the store and i had to send it back. Haven’t heard about my refund yet.
2024年4月8日
FatFace - ABERDEEN 4 からの回答
Hello Anna
Thank you for your review.
I am so sorry to hear about your recent experience with us.
We have to allow up to 14 days for a return to be received and processed in our warehouse, as soon as this has happened it will generate a email to let you know.
EP
FatFace - ABERDEEN 4 からの回答
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Good service
2024年4月9日
自発的なレビュー
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - ABERDEEN 4 からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new purchase and that delivery to store was quick. I hope you continue to enjoy our products as much as we do.
All the best, MM
I was able to find what I was after…
I was able to find what I was after with help from the staff. I did however, buy the item from the online store.
2024年3月22日
FatFace - ABERDEEN 4 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a positive experience at one of our stores, and were able to order the item. We hope you love your purchase, and look forward to welcoming you back soon!
Take care. -GM
Got just what we wanted
2024年3月26日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Beautiful top
My favorite top. The colors are gorgeous and it’s roomy without being too big. Runs true to size. Perfect for the summer.
2024年3月25日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Yet again I am pleased with my…
Yet again I am pleased with my order,being Toney size 6. Fits me.
2024年3月24日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service always happy to shop there
Good service ,staff always helpful happy to shop there
2024年3月22日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
XXL perfect fit
Tried on jacket in store, surprisingly the XL was a bit neat. No XXLs in store, so ordered one online. It did take a wee bit longer than I thought to either ve delivered at store or for store to advise me it was in. But once email received, on going into store, staff couldn't have been more helpful. Allowed me to try it on and once happy, offered a bag, but happy to utilise the delivery bag.
2024年3月22日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - ABERDEEN 4 からの回答
Hi Shona,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
FatFace - ABERDEEN 4 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The shop assistant was very welcoming…
The shop assistant was very welcoming and brought to the changing room several pairs of jeans to try on in various styles and lengths. Nothing too much bother for her. Thanks
2024年3月20日
自発的なレビュー
FatFace - ABERDEEN 4 からの回答
Hi Gwen,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
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