Firstly the shop & assistant were amazing, the garment bought was just perfect. Love Fat Face but my local shop has closed, big mistake, can only visit when far away from home, online just not the... もっと見る
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所在地
所在地を変更Unit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
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I went into the Aberdeen store and some of the items weren’t in stock. The lady behind the counter was extremely helpful and placed an on line order to be collected at another store. It was so easy an... もっと見る
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I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... もっと見る
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Ordered jeans and chinos online from the recent sale. Good discounts for quality items. Used click and collect. Items ready a day or so earlier than originally stated. Shop in Aberdeen were friendly a... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, 英国
4.6
優良
347件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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FatFace - ABERDEEN 4 からの回答
Hello Kenny
Thank you for your review.
I am so sorry to hear of your recent experience with us.
Please contact us at customerservices@fatface.com so we can look into this further for you.
EP
All good and beautiful!!!!!!
2024年2月11日
FatFace - ABERDEEN 4 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your purchases, and we look forward to welcoming you back soon!
Take care.- GM
Very quick service and a very nice…
Very quick service and a very nice jumper. It was too long but the customer service team guided me on returns which was a very easy process!!
2024年2月17日
FatFace - ABERDEEN 4 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon!
Take care. -GM
Lovely soft material and fit well maybe…
Lovely soft material and fit well maybe a wee bit on the larger size but fine with a belt and looks and feels good on Will get a lot of wear with these
2024年2月11日
FatFace - ABERDEEN 4 からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving your new order. I hope you continue to love our products as much as we do.
All the best, MM
FatFace - ABERDEEN 4 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I have not received my order yet!
2024年2月9日
FatFace - ABERDEEN 4 からの回答
Hi Trae,
Thank you for taking the time to leave a review.
I’m sorry to hear you have not yet received your order.
Sadly, I cannot see that you have contacted us prior to leaving your review, however, I can see that your order is due to be delivered later today!
We do apologise for the 24-hour delay and any inconvenience caused by this.
If you ever need our assistance, please do not hesitate to get in touch with our friendly customer service team uscustomerservices@fatface.com or call us on 1-800-585-0178 Monday - Wednesday 6am - 3pm EST, and Thursday - Friday 6am - 12pm EST. Take care, LC.
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Website is user friendly
Website is user friendly, could easily find what I was looking for. I like that the click & collect option is free. It's good that you use the smallest packaging for the items in the order. Wish more stores would do that! Would've been nice not to have it in plastic packaging but that's not enough to drop a star.
2024年2月4日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered online,then collected in store
Ordered online,then collected in store. Many thanks, all went well. Product was a perfect fit.
2024年2月2日
FatFace - ABERDEEN 4 からの回答
Good Morning Eileen,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Excellent company and service excellent…
Excellent company and service excellent quality jacket value for your money easy to use website
2024年1月31日
FatFace - ABERDEEN 4 からの回答
Hello Anthony
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Second online order and I am again very…
Second online order and I am again very happy with the service and quality of purchases being an xsmall size and being able to browse and choose what I need is a great bonus.
2024年1月23日
FatFace - ABERDEEN 4 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Quality jeans ,excellent price and…
Quality jeans ,excellent price and lovely customer service
2024年1月27日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great warm coat at great price
2024年1月25日
FatFace - ABERDEEN 4 からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new coat and that you found this to be a great price. I hope you continue to love our products as much as we do.
All the best, MM
Great boots- comfortable and well made
Great boots- comfortable and well made. Lovely quality leather.
Arrived quickly after ordering too!
2024年1月24日
FatFace - ABERDEEN 4 からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
A good company that supplies good clothing.
A good company that supplies good clothing. Very professional in both in shop and online shopping.
2024年1月16日
FatFace - ABERDEEN 4 からの回答
Good Afternoon Gerry,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Fatface, a unique style, crafted quality
Fatface clothes are a unique combination of style crafted out of quality materials. Promptly delivered with nice pricing.
The only maybe negative thing is that they are not available on mainland Europe.
2024年1月16日
FatFace - ABERDEEN 4 からの回答
Good Afternoon,
Thank you for taking the time to leave us a review!
I am so glad to hear you are enjoying your new Fat Face items, it is great to hear such positive words from our customers.
We appreciate your feedback in regards to our shipping, I have passed this feedback on to the relevant department.
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good and nice clothes
2024年1月16日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice naturally friendly service
Nice naturally friendly service. Not 'over' friendly which you sometimes get these days. Well folded garments. Sale was on with some great bargains, made even better because of FatFace's quality.
2024年1月20日
自発的なレビュー
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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