Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... もっと見る
企業が回答しました
所在地
所在地を変更Unit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
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Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... もっと見る
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I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... もっと見る
企業が回答しました
Last Sunday, May 17th, I was at the FatFace store in Aberdeen to buy some shirts and left my glasses in the fitting room. I only realized it after I had already returned to my hometown. I contacted th... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, 英国
4.7
優良
329件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fatface, a unique style, crafted quality
Fatface clothes are a unique combination of style crafted out of quality materials. Promptly delivered with nice pricing.
The only maybe negative thing is that they are not available on mainland Europe.
2024年1月16日
FatFace - ABERDEEN 4 からの回答
Good Afternoon,
Thank you for taking the time to leave us a review!
I am so glad to hear you are enjoying your new Fat Face items, it is great to hear such positive words from our customers.
We appreciate your feedback in regards to our shipping, I have passed this feedback on to the relevant department.
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good and nice clothes
2024年1月16日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice naturally friendly service
Nice naturally friendly service. Not 'over' friendly which you sometimes get these days. Well folded garments. Sale was on with some great bargains, made even better because of FatFace's quality.
2024年1月20日
自発的なレビュー
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - ABERDEEN 4 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Bought lovely jacket for girls
Bought lovely jacket for girls
Quick delivery and got asit was described
2024年1月9日
FatFace - ABERDEEN 4 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - ABERDEEN 4 からの回答
Hello Jonathan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - ABERDEEN 4 からの回答
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very clean well laid out store
Very clean well laid out store. Sale items were fab and the Staff were all very friendly.
2023年12月31日
FatFace - ABERDEEN 4 からの回答
Hello Elaine
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Aberdeen store - this is great to hear.
Take care, RL
Sale stuff took a while to come in the…
Sale stuff took a while to come in the post but it was Christmas so understandable. The quality is always amazing they always strike the perfect balance between smart and casual so you can fit in anywhere. I recently started working again and didn't have to buy a whole new wardrobe because its already suitable to the stay at home mum who also lived in fatface tunics and dresses. I've recently started buying for my kids but I'm going to have to remember to stop because my daughters trousers never stay up. Either a drawstring or elasticated button on the seam or a slim fit option like Marks and Spencers would be ideal.
2024年1月4日
自発的なレビュー
FatFace - ABERDEEN 4 からの回答
Hi Emily
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
All my orders fit well that why I get a…
All my orders fit well that why I get a lot of my close at fatface.
2023年12月30日
FatFace - ABERDEEN 4 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Waiting for refund added to my card…
Refund apparently added to my card immediately (according to shop staff) but there is no evidence of the £60 going back in my card.
2024年1月4日
自発的なレビュー
FatFace - ABERDEEN 4 からの回答
Hello Barbara
Thank you for your review. Sadly you haven't left any contact information on your review, so we have requested this from you through Trust Pilot, so we can assist with your query.
Take care, LE
Great value for money
I buy 7 sets of pyjamas every year for adults and children alike , never ever been dissapointed with the quality of thd pjs or the service. Everything made is of extremely high quality and some of those jammies are still on the go 6 years later at least Got to Love Fat Face
2023年12月22日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - ABERDEEN 4 からの回答
Hello Gintare
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Sweatshirts and hoodies.
The sweatshirts and hoodies can't in good time and we're well packaged. The garments themselves look good, clear pictures printed on, and they material is soft with a warm feel. I hope my grandchildren them and that they fit well
2023年12月9日
FatFace - ABERDEEN 4 からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Charcoal Jeggings
Ordered these leggings for my niece from another store who you can buy various brands from. Then changed my mind and returned them. Looked on Fatface website and saw they had reduced them by £8 So I ordered again! Bargain and arrived at Aberdeen store quickly - added bonus! Thanks.
2023年12月10日
FatFace - ABERDEEN 4 からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! KS
Very Fast Delivery
The order was made, money taken, items dispatched and order was received all within 3 days. Very pleased!
2023年12月7日
FatFace - ABERDEEN 4 からの回答
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Awesome store
Love their clothing and had a great experience at their physical store in Aberdeen. Scotland.
2023年12月11日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Love going into this shop
Love going into this shop. ALL the staff are super helpful and nothing is ever too much trouble. Always good for a quick window shop too before catching the train
2023年12月1日
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - ABERDEEN 4 からの回答
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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