Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... もっと見る
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Great selection of clothes, all well made and some stunning bargains to be had. Easy to get them delivered to a Next or Fat Face store. Our local store in Abergavenny is extremely friendly and helpful... もっと見る
企業が回答しました
Went in to the store in Abergavenny as we were away on a long weekend, and as usual the service was great, and managed to buy another pair of shorts- you never have too many !
企業が回答しました
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
20 High Street, NP7 5RY, Abergavenny, Gwent, 英国
- 01873 851565
4.7
優良
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fatface and their products
I love Fatface and their products. Always very good quality
2026年7月23日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy in store ordering
Easy in store ordering. Very pleasant and knowledgeable staff. Really fast delivery
2026年7月22日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great value and service!
Went in to the store in Abergavenny as we were away on a long weekend, and as usual the service was great, and managed to buy another pair of shorts- you never have too many !
2026年7月20日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great selection of clothes
Great selection of clothes, all well made and some stunning bargains to be had. Easy to get them delivered to a Next or Fat Face store. Our local store in Abergavenny is extremely friendly and helpful.
2026年7月7日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab Quality
Fab Quality
The quality of the goods are fabulous and the fit and style and prices are really good. If not in your size in store very helpful to select and get delivered into store or home.
2026年6月30日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Colin and Della, the dynamic duo.
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautifully. Fatface is my go to store in any case however as we needed something in particular we found that they went above and beyond, so helpful and friendly and gave such good advice, it almost felt like a personal shopping experience, how lucky we are to have this store and it’s wonderful staff. Thank you so much
2026年5月29日
自発的なレビュー
FatFace - ABERGAVENNY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality product
Easy to navigate website, simple and easy to order, good quality product and delivery options
2026年5月21日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very efficient every step of the way
2026年5月10日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff at Abergavenny shop always very…
Staff at Abergavenny shop always very friendly and helpful. This years clothing has improved a great deal also
2026年4月30日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered a top online and was given a delivery date
I ordered a top online and was given a delivery date to the shop in Abergavenny. Went to collect and told it hadn’t arrived.
Then got an email saying it had been delivered to the wrong shop, but it was on its way. Went into the store once again and it still hadn’t arrived.
2026年4月25日
FatFace - ABERGAVENNY からの回答
Hi there,
Thank you for taking the time to leave your review.
We're really sorry to hear that you didn't receive your order. We understand that this is frustrating and not the experience we want our customers to have.
We can see that you reached out to us at the weekend, and our Customer Service team arranged for a replacement order to be sent to your home address, which was due for delivery today.
We do hope you have now received your order, but if not - please don't hesitate to get in touch,
Thank you, LE
Great service from Fatface
Great service from Fatface. The bag was a gift for my sister and she loved it 💚
2026年4月8日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and efficient
Quick and efficient delivery to my local store. Excellent quality dress. Friendly staff in store. Lovely feel to the store which is well stocked full of amazing things. Highly delighted
2026年4月10日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Abergavenny
Quite possibly the best customer service I’ve ever received. I was looking for a particular skirt for my partner, as she wanted it for our holiday. This was out of stock literally everywhere…even online but the Abergavenny branch were showing one. Kieran from my local store rang but unfortunately they said it must be a stock error…. However the manager from Abergavenny, Colin rang back three minutes later to say that he’d found one. The fact he’d kept looking was brilliant! He agreed to keep it until Monday for me, but I made the trip straightaway. The welcome I received in store was fantastic and was so happy with the service. Thank you Colin and team!
2026年3月21日
自発的なレビュー
FatFace - ABERGAVENNY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
I visited the the Fatface store in Abergavenny
I visited the the Fatface store in Abergavenny Sunday 15 March it was a lovely experience and the man that served me was excellent and a real credit to your store !
2026年3月15日
自発的なレビュー
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just what my wife was looking for
Just what my wife was looking for. Delivered to our local store on the next working day
2026年1月17日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Superb
Ordering online was easy, communications re: collection very good, and collecting from store a breeze. What's more, I'm delighted with the purchase. All round excellence.
2025年12月4日
FatFace - ABERGAVENNY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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