Lovely dress, perfect fit, prompt delivery and excellent value in the sale. Had admired it when it first arrived in store but had already recently purchased other items. I’m a regular Fat Face custome... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from FatFace, I placed my order online and collected it from my local store which arrived in good time. The order was Christmas presents and some items had to be returned as they wer... もっと見る
企業が回答しました
I experienced a bit of a delay getting my order, but the people at Fat Face have been absolutely brilliant in trying to sort it all out, particularly in my own branch at Abingdon. They have been in to... もっと見る
企業が回答しました
Pick up at local store needs some improvement, visited and phoned store having allowed 5 days from "your orders been despatched" email, order hadn't arrived at any point up to 14 days. Phoned customer... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1 Market Place, OX14 3HG, Abingdon, Oxfordshire, 英国
- 01235 559290
4.7
優良
63件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick postage and receipt of goods
2023年9月23日
FatFace - ABINGDON からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Safe Hands
Good communication from Fat Face meant I always knew what was going on. The Click and Collect service is a very reliable way to take delivery of your purchase and staff at my local branch were efficient and friendly. I would use this again.
2023年8月25日
FatFace - ABINGDON からの回答
Hi Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - ABINGDON からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Excellent, as always
I ordered on line as Abingdon didn't have the jeans I wanted. Sadly Fat Face jeans have changed their style and these were disappointing in style and fit. I took them back to Abingdon where they refunded without quibble. Always good service and pleasant to shop here.
2023年8月6日
FatFace - ABINGDON からの回答
Hello there, thank you for taking the time to leave your review. I am sorry to hear that your item wasn't suitable this time round.
I am pleased however that your return was processed smoothly.
Take care, LE
FatFace - ABINGDON からの回答
Hi Andre
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Abingdon sales assistance top class
Great service from the team in your Abingdon store. Helped me with the changing rooms and then ordered a longer length dress for me. All with smiles and they looked fabulous too. A great advert for your clothing. Thank you 🙏
2023年6月10日
自発的なレビュー
FatFace - ABINGDON からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
I love this jumper
I love this jumper, beautiful blue colour, nice quality and great customer service!
2023年4月21日
FatFace - ABINGDON からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Really quick delivery and as always always great quality.
Really quick delivery and as always, great quality clothes.
2023年4月16日
FatFace - ABINGDON からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Really helpful staff
I experienced a bit of a delay getting my order, but the people at Fat Face have been absolutely brilliant in trying to sort it all out, particularly in my own branch at Abingdon. They have been in touch regularly with updates and could not have been more caring or helpful. Thank you.
2023年3月26日
自発的なレビュー
FatFace - ABINGDON からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
FatFace - ABINGDON からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Very very fast delivery
Very very fast delivery. Easy website great products good quality fashionable
2022年11月8日
FatFace - ABINGDON からの回答
Good Morning Elaine
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP
The quality is excellent.
2022年8月31日
FatFace - ABINGDON からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
FatFace - ABINGDON からの回答
Good morning,
Thank you for taking the time to leave your feedback. I am sorry to learn that the sizing of this jumper was not quite right for you on this occasion. If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.
Take care, EG
FatFace - ABINGDON からの回答
Hi Nicholas
Thank you for your 5 star review. Really great to hear you found our returns process trouble free. I hope you day is going well. MJ
Suede boots
The boots were bought as a Christmas gift but they were the wrong size so they had to be returned and fat face were very quick in receiving and sending out the correct size. The recipient was very happy indeed.
2022年2月22日
FatFace - ABINGDON からの回答
Good Morning Sandra,
Thank you for your 5 star review. We are glad to hear this was sorted for you efficiently and the recipient was content. -KC
From start to finish could not have…
From start to finish could not have been better. Abingdon shop staff for pointing me in the right direction. On line purchase easy and returns a piece of cake. Thank you.
2022年2月4日
FatFace - ABINGDON からの回答
Good Afternoon Mr Druce
Thank you for your 5* review regarding the Abingdon store.
Please be assured that this will be passed onto the crew members involved for you.
Have a great weekend!
- EP
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。