Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.
企業が回答しました
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レビュアーのコメントを見てみましょう
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... もっと見る
企業が回答しました
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... もっと見る
企業が回答しました
A member of staff checked to see if my order was on the delivery so I didnt have to come back another time
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, 英国
- 01295 276241
4.7
優良
165件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic good quality love both tops
2023年10月20日
FatFace - BANBURY からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Quick processing my order
Quick processing my order. I mistakenly ordered same items twice. Two parcels to Royal Mail Click & Collect went astray. Jordan at Banbury branch extremely helpful as was Customer Service and staff in Banbury letting me know when items were delivered. Katie very helpful and Jordan dealt efficiently with refund for cardigans I had ordered twice.
2023年10月17日
FatFace - BANBURY からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy online transaction with store…
Easy online transaction with store collection where the assistant was friendly and helpful
2023年10月23日
FatFace - BANBURY からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent
Absolutely fabulous service from ordering, Face Face keep you posted all the way.
Collection from shop, always polite and prompt.
Love shopping there 😀
2023年10月16日
FatFace - BANBURY からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! KS
Very friendly staff
Very friendly staff, makes me feel an important person. As I visit very often, they make me feel like a friend.
2023年10月19日
FatFace - BANBURY からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
My first time with Fatface and a good experience
The in store staff were very helpful when I needed to change the size of the item I’d ordered
2023年10月16日
FatFace - BANBURY からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
New customer to Fat Face
As a customer of M&S, I have been disappointed with their product. Found Fat Face on the same retail park. Decided to purchase a pair of jeans! Size 32s fitted perfectly. So i ordered this pair. Online shopping experience is good.
2023年10月13日
FatFace - BANBURY からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I like what I bought
I like what I bought. And it was easy to pick it up from my local shop
2023年10月11日
FatFace - BANBURY からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Lovely friendly staff in the Banbury…
Lovely friendly staff in the Banbury store. They couldn't have been more helpful. Lovely clothing. I wasn't even looking for anything in particular and ended up buying 2 dresses, a skirt, and a pair of trousers.
2023年10月15日
自発的なレビュー
FatFace - BANBURY からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely week, KS
Exceptional service by the staff at…
Exceptional service by the staff at Banbury.
Very helpful in assisting with picking items to go with a dress.
Without a doubt will visit the store again.
2023年10月14日
自発的なレビュー
FatFace - BANBURY からの回答
Good morning,
Thank you so much for taking the time to leave your review.
I am so pleased that you had such a great experience in our Banbury store and that you found the crew to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Brilliant staff
Very pleasant experience shopping in the Banbury Fat Face. Staff are so helpful and go the extra mile to satisfy all needs.
2023年9月29日
FatFace - BANBURY からの回答
Thank you for your 5* review regarding your recent visit to our Banbury store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - BANBURY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - BANBURY からの回答
Hi Hayley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My order came on time great quality
My order came on time great quality, as usual
Love shopping with Fat Face.
Staff at Banbury are really friendly and helpful.
2023年9月19日
FatFace - BANBURY からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Great service
Great service - helpful staff and lovely dress, which was ordered on line and collected in store.
2023年8月27日
FatFace - BANBURY からの回答
Good morning,
Thank you for leaving your review.
I am so pleased that you are enjoying your dress and that you found ordering to be easy in store and our crew in the Banbury store to be helpful.
All the best, MM
Banbury Store
Banbury Store. Tricia today was friendly, very helpful and nothing too much trouble as she is every time I see her in the store. I’d also add that the level of service from all the staff is always excellent.
2023年9月6日
自発的なレビュー
FatFace - BANBURY からの回答
Hi Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BANBURY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The staff were very kind and attentive.
2023年8月20日
FatFace - BANBURY からの回答
Good Afternoon Dennis,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew, I will make sure this is passed on.
Have a great day! - JW
Internet purchase to store
The parcel arrived @ store promptly, no problems picking up & very pleased with the top. Would use that system again.
2023年8月16日
FatFace - BANBURY からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
The customer service in Banbury is…
The customer service in Banbury is excellent. Young lad with beard always remembers me always welcoming
2023年8月15日
FatFace - BANBURY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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