Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.
企業が回答しました
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レビュアーのコメントを見てみましょう
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... もっと見る
企業が回答しました
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... もっと見る
企業が回答しました
A member of staff checked to see if my order was on the delivery so I didnt have to come back another time
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, 英国
- 01295 276241
4.7
優良
165件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely service from Sam!!
I am so happy with the service I received from Sam in the Banbury Gateway store yesterday. He must have overheard me telling my husband I have wanted the Rene dress for ages in black as I had the other colours already. Sam came over and offered to look in the stockroom, but he didn't have it, so he ordered it to be delivered to my home address as I don't live in Banbury. I can not wait for it to arrive.Thank you, Sam!!
2024年2月17日
自発的なレビュー
FatFace - BANBURY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase when it is received, and we look forward to welcoming you back soon!
Take care. -GM
Easy to order .Great price and quality…
Easy to order .Great price and quality as bought in sale!Staff were very helpful and friendly at Banbury when i collected order .Good communication.thank you
2024年2月3日
FatFace - BANBURY からの回答
Good Morning Sue,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy shopping with us and that you are loving the quality of our clothing! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Good choice and prices
2024年1月29日
FatFace - BANBURY からの回答
Hi Eileen,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Easy to order fast delivery if not…
Easy to order fast delivery if not correct due to size etc very simple to return
2024年1月18日
FatFace - BANBURY からの回答
Hi Susan,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
FatFace - BANBURY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I’m so happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Have a great day! -GM
Super helpful staff
I had to return something from my order and the staff in the Banbury store are just fab. I'm always struggling to find great plus-size clothing and the lady who helped me the other day in the store was lovely and helpful and, not only did the return for me, but pointed me in the direction of some great plus-size dresses in the sale. Its a breath of fresh air having such attentive staff.
2024年1月15日
FatFace - BANBURY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your more suitable purchases, and look forward to welcoming you back soon.
Take care. -GM
FatFace - BANBURY からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I have no problems with fat face!
2024年1月13日
FatFace - BANBURY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I absolutely love sale time at Fatface in the Banbury store
I absolutely love sale time at Fatface in Banbury. The entire shop is full of lovely Fatface sale items to entice and encourage investment in statement pieces and every day wear at 50% of their usual price.
I spent possibly a little too much but my purchases included the monochrome coat that I'd desperately wanted so I was so happy that I was able to buy it at a third of its full price. Yes, I said a 3rd: £55 instead of £150.
The staff in the Banbury shop are really helpful and are interested in what their customers are buying.
A great sales experience.
2024年1月9日
FatFace - BANBURY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great clothes that always fit me.
Great clothes that always fit me well, love the designs. Plus the staff in FatFace in Banbury are so lovely and they always make me feel so welcome in their store.
2024年1月4日
FatFace - BANBURY からの回答
Good Afternoon Claire,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing and that you had such a lovely experience in our Banbury store! I will make sure to pass this feedback on to them!
We cannot wait to welcome you back!
Kind Regards, JW
Fatface is a lovely brand
Fatface is a lovely brand. Quality items, always fabulous when they have sales!
Regularly buy at least a dozen gifts for family and friends every year
Staff are really good in the Banbury store
2023年12月28日
FatFace - BANBURY からの回答
Hello Selina
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had an absolute brilliant assistant…
I had an absolute brilliant assistant called Denise. After returning quite a few items she took the time to go and look for a different size on the rack, return rail and the website.
This was in the Banbury Gateway store.
I wish there was more Denise’s about.
2024年1月2日
自発的なレビュー
FatFace - BANBURY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Visited Fatface in Banbury recently
Visited Fatface in Banbury recently, such a lovely, clean well set out store. Staff are always so friendly and welcoming. Shall definitely make this my go to store.
2023年12月20日
FatFace - BANBURY からの回答
Hello Angela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff very helpful & efficient
2023年12月4日
FatFace - BANBURY からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Banbury store to be so helpful and efficient. I will be sure to pass on your lovely comments to the team.
Take care, MM
Brilliant service
Brilliant service, ordered online and was ready to collect within a few days. Nice easy collection and store staff were very polite and extremely efficient
2023年12月7日
FatFace - BANBURY からの回答
Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BANBURY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I generally don’t write reviews but….
I generally don’t write reviews but we had such a wonderful experience in your store that I had to.
The staff were so helpful, went an found different sizes & clothes for both my children, I have very tall children and struggle to find clothes that fit them as the clothes are designed to, they are often too short in the arms, or too baggy in the waist, but we had no issue finding lots of things for both of them, usually it takes my daughter hours to find something to buy that she likes, but we were in and out within about 45mins, with both having multiple new outfits, the stockroom clerks were just so helpful, & accommodating to our needs, each member of staff greeted us with a smile, good manners and a helpful attitude, each one of them is a credit to your company!.
Thank you for making our shopping trip stress free, because I hate shopping and not being able to quickly find what I want.
2023年12月2日
自発的なレビュー
FatFace - BANBURY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Fast friendly service.
2023年11月29日
FatFace - BANBURY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good value for money
2023年11月10日
FatFace - BANBURY からの回答
Good Morning Stephen,
Thank you for taking the time to leave us a review!
We really appreciate your positive feedback regarding the value of our clothing! We cannot wait to be welcoming you back soon!
Have a great day! - JW
Great service
Very helpful staff suggested I look on line, quick delivery and the shirt was half price!!
2023年11月2日
FatFace - BANBURY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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