I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the or... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... もっと見る
企業が回答しました
I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... もっと見る
企業が回答しました
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, 英国
- 01256 352103
4.8
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service is amazing and the…
Customer service is amazing and the items are just as good
2026年1月8日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This his whole process was superb
This his whole process was superb! I ordered my new items online and paid against a gift card which I had no problems with. My order was delivered to store 4 days earlier than expected which was great 😊 Went straight there, my items were handed over to me and off I went. Everything in my order was also perfect 😁
2026年1月3日
FatFace - BASINGSTOKE 2 からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Love fat face clothes are amazing
Love fat face clothes are amazing. And staff are always happy and helpful. 🥰
2026年1月6日
FatFace - BASINGSTOKE 2 からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Plenty of choice
Easy to order for click and collect, and return if necessary. I always find clothes that I like and they mostly fit well. Usually well made too, although quite pricey for some things, so good value if you can wait for the sales. Staff are friendly, cheerful and helpful.
2026年1月4日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Very quick service and delivery.
Very quick service and delivery.
There were no problems with the online ordering and delivery and item I bought was just what I wanted
2025年11月7日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
I do have an account, so...
...nice and straightfoward to place my order, pay and collect from my local FatFace shop. All completed in less than 48 hours, brilliant!
2025年11月24日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service all round
Always have good service from FatFace, easy to order online and very good customer service keeping you updated until you're order arrives.Staff always welcoming and helpful. Very pleased with my items 😊
2025年10月26日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Speedy and friendly service!
2025年10月19日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products great online…
Great products great online availability and delivery to store.
2025年10月13日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excelent quality clothes
Excelent quality clothes, really good service either online or in store. Highly recommended.
2025年9月24日
自発的なレビュー
FatFace - BASINGSTOKE 2 からの回答
Good morning,
Thank you for your 5* review. This is great to hear! Have a lovely day, take care CM
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service. Great quality clothes. Lots of choice
2025年6月26日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Parcel came quick but unfortunately…
Parcel came quick but unfortunately dresses did not fit. So will be returning.
2025年5月7日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice fit, styles and colours
Good quality clothing, as expected from Fat Face. Nice fit, styles and colours. The clothes that I ordered arrived in store on time for my collection. I'm pleased with my new summer tops and trousers, and I have been wearing them already.
2025年5月11日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered from Fatface on a Tuesday…
I ordered from Fatface on a Tuesday morning and was able to pick it up from my local Fatface store on the Wednesdsy afternoon. Really great service. I'm also very happy with both my purchases so I couldn't ask for more.
2025年5月7日
FatFace - BASINGSTOKE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。