I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... もっと見る
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Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... もっと見る
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I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the till... もっと見る
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Excellent website with good information re sizing . Style of clothing v suitable for all members of family and my 8 year old grandson loves the Land Rover theme! Returns easy with online home printi... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, 英国
- 01225 465752
4.7
優良
192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Miserable service
Bath Fatface on a very wet day. Spent £115.00 on two items only to be served by the most miserable and unhelpful assistant ever (Hannah) didn’t smile and could barely talk….. It’s also dosent help when you only offer paper carrier bags when they would only have lasted a couple of minuets in the downpour
2026年2月3日
自発的なレビュー
FatFace - BATH からの回答
Hello Clive
Thank you for taking the time to leave your review.
We are really sorry to hear that you had a disappointing experience whilst visiting our Bath store.
Feedback will be passed to the team.
Thank you, LE
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
good and comfortable service
2026年1月20日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Goods with damaged packaging on display…
Goods with damaged packaging on display at same price as ordinary sale items-they could hardly be used as presents
2026年1月3日
FatFace - BATH からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Quality, well fitting high street clothes
It’s nice to find quality, well fitting men’s clothes on the high street. Fat Face’s sales also seem genuine and they have plenty of sizes available (not always the case in sales where the only items left are xxxxl or xxxxs. The staff could be a little bit more attentive and welcoming.
2026年1月2日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and helpful
2025年12月15日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace
Love FatFace - and especially love the fact that they have 100 cotton - more organic cotton though please. Helps the people who grow it and the planet. 💚
2025年12月12日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy happy happy
All good- sale prices, people, delivery, returns! Sale prices are especially appreciated at the moment! Thank you!
2025年10月27日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good clothing at sensible sale prices…
Good clothing at sensible sale prices with returns managed superbly by staff at the till.
2025年10月27日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brown suede boots
Great products.
Excellent service both online and at Bath Southgate store.
Thanks.
2025年9月12日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality hoodie as usual free…
Good quality hoodie as usual free delivery to store all very good.
2025年9月12日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service way to order
Excellent service way to order, I did this to my local shop. Tried on my items and returned items that didn’t fit it was so easy.
2025年9月8日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BATH からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really friendly staff
2025年8月28日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A quick visit first thing to bath store…
A quick visit first thing to bath store friendly staff, picked up t shirt I ordered online
2025年8月9日
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff help and service
2025年7月9日
FatFace - BATH からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bath store - this is great to hear. Take care, CM
Tommy was an absolute star on Saturday
Tommy was an absolute star on Saturday, checking in with customers whether they had the right sizes and going to check for extra shoes out the back. He'd only been there a couple of weeks but if he didn't know an answer would go and find someone who did. Really great customer service.
2025年7月5日
自発的なレビュー
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BATH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Not very inclusive in store
I usually absolutely adore fat face and more than half of my wardrobe is from there, but recently I went into a store with a gift voucher I received as a birthday present and couldn't find anything in my size. I spoke to a sales assistant who was less than helpful who advised me that in store sizes only go up to 18. I left feeling very disappointed and spent my voucher online, I don't feel that this is very inclusive as they had every other size in store.
2025年6月23日
FatFace - BATH からの回答
Thank you for your message. At the moment, due to space limitations in our stores, we’re only able to carry a selected range of sizes on the shop floor - typically up to a size 18. However, we do offer a wider size range online, and we’re always happy to help with ordering to store or home if that’s more convenient for you.
We know how important it is to have more inclusive sizing available in store, and this is something we’re continuously reviewing. Your feedback is really appreciated and will be shared with our team as we work to improve the experience for all our customers.
Thank you, LE
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