My local store in Beccles, Suffolk is always a great experience, with friendly staff who genuinely care and want to make your day that little bit brighter. Clothes and accessories are beautiful, good... もっと見る
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Went into Beccles branch to find a top to go with a skirt I’d already purchased, the staff were brilliant, didn’t have anything in store but took time to go through online and find me something, orde... もっと見る
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A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working... もっと見る
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So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, 英国
- 01502 471831
4.6
優良
128件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff friendly and helpful
2024年1月4日
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always lives up to expectations.
I have been shopping at FatFace for a long time. The quality of the products are consistently great well designed and a good fit. Our branch in Beccles is a great place to shop they offer a great selection for a small town store.The staff are amazing so it’s really like visiting friends. FatFace really is my favourite brand.
2024年1月9日
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great store
I would be lost without this store in Beccles, the staff are always amazing and always happy to help. The shop always has a good variety of stock.
2023年12月16日
自発的なレビュー
FatFace - BECCLES からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you encountered great customer service in our Beccles store. I will be sure to pass on your comments to the team.
All the best, MM
Fantastic helpful staff
The staff at Beccles Fat Face always go out of their way to help and nothing is too much trouble.
2023年12月2日
自発的なレビュー
FatFace - BECCLES からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The help of assistant
The help of assistant. Finding gift for my daughter of a similar age. With success
2023年11月29日
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Local shop experience
Can't thank the staff at Beccles enough. Always so friendly and helpful. It feels like a really local shop experience and not a chain. My only complaint is that they are not more centrally placed. Keep up the good work 👏
2023年12月2日
自発的なレビュー
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff are very friendly
The staff are very helpful and friendly and never rush me. Will also take time to show me and tell me about other items in store.
2023年11月27日
自発的なレビュー
FatFace - BECCLES からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very lovely and friendly staff
Very lovely and friendly staff, always chatty and ready to help!
2023年12月3日
自発的なレビュー
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Parcel arrived on time. Very happy with service
Parcel arrived on time and I picked it up from our local branch in Beccles who are always friendly and helpful
2023年11月25日
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - BECCLES からの回答
Hello Jenny
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Amazing
Always lovely, welcoming and very helpful customer service!
Very tidy and well presented so you can easily find pieces that you are looking for.
Perfect variety of things you may need and want
2023年12月2日
自発的なレビュー
FatFace - BECCLES からの回答
Hello Jazmyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great in-store service from the Beccles…
Great in-store service from the Beccles store, lovely friendly and knowledgeable staff, always nice to visit the shop
2023年11月30日
自発的なレビュー
FatFace - BECCLES からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Great local stores
Excellent staff who are extremely helpful and friendly in my local store, Beccles. Would highly recommend a visit.
2023年11月25日
自発的なレビュー
FatFace - BECCLES からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Beccles store has to be one of the most…
Beccles store has to be one of the most friendliest one where all the staff are always helpful, particularly Allie who I believe is the manager. This store is so popular in a town like Beccles and I’d love to see it expand with petite range, as well as children’s clothing which will accommodate a growing town.
2023年11月25日
自発的なレビュー
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Recommend a visit to Beccles store
I visited the Beccles, Suffolk store today, Friday 24th November, to pick up an order. Whilst there I looked around but couldn’t see anything I wanted. A staff member said if I wanted help please ask. Whilst my order was found I asked about long line cardigans, cream, no wool content. After asking my size another staff member promptly took an item from a rack, helped me to put it on, then suggested a smaller size. The first staff member then brought another cardigan for me to look at. Both ladies were very friendly and extremely helpful. I decided to purchase the smaller sized cardigan. It was a very enjoyable shopping experience, thank you.
2023年11月14日
FatFace - BECCLES からの回答
Hi Heather, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Great!
Easy, effective and speedy ordering and delivery to a local store. Good value, attractive skirt bought in the sale.
2023年10月16日
FatFace - BECCLES からの回答
Hi Marilyn
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
returned a top bought for my daughter…
returned a top bought for my daughter with stains on sleeves
the staff was helpful and ordered a new top straight away
2023年10月10日
FatFace - BECCLES からの回答
Hi Cristiana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BECCLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Simple and uncomplicated
2023年8月29日
FatFace - BECCLES からの回答
Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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