Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordering easy and fast delivery then easy returns in store. Buying instore staff pleasant and helpful. Great stock and options in store.
企業が回答しました
Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service
企業が回答しました
I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, 英国
- 01322 423454
4.8
優良
170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The shoes are lovely
The shoes are lovely
Soft suede beautiful tan colour
Very comfortable and well made
2026年2月7日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
parcel on time well packaged excellant…
parcel on time well packaged excellant jumper good value in sale.
2026年2月3日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pleased with my items
Pleased with my items. Dress and jumper bought in the sale. Good value. Quick delivery.
2026年1月17日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Earrings purchased arrived broken
Earrings purchased arrived broken, went back to shop to return in Bluewater and shop closed due to some incident.
2026年1月10日
FatFace - BLUEWATER 2 からの回答
Hello,
Thank you for taking the time to leave your review.
We are sorry to hear that your item arrived in a poor condition. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good clothes nice price especially…
Very good clothes nice price especially 100 percent cotton love it
2026年1月6日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality
I know my chosen size will fit perfectly. All the fabrics are excellent quality the designs are super to suit all
2025年12月29日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very disappointed !…
Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 item was not available any more. Not amused Fat Face as this happened to me second time . :(
2026年1月2日
FatFace - BLUEWATER 2 からの回答
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
quick and easy picking up my parcel.
2025年11月5日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good products great staff.
2025年10月27日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered the goods on time as its say…
Delivered the goods on time as its say it will.
Very pleased with the order and will order again.
2025年9月10日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products
Great products, great quality, great fit (as usual). Lovely staff too. I hope they don't change their styles too much.
2025年8月25日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shoes returned
The shoes I had ordered did not fit so I did a return there and then which was no problem at all.
2025年8月19日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great, very friendly
Great very friendly ladies at the tills. Made my shopping experience lovely.
2025年8月11日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very nice shop and staff
2025年8月8日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace clothes are fabulous
FatFace clothes are fabulous. The dress I bought was wonderful: a great fit, nice muted floral pattern which can be dressed up or down. The floaty sleeves are great for summer and for us older women without great muscle tone to show off.
2025年6月26日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly
Helpful, friendly staff. Was advised that additional sizes may still be available online when I couldn’t find my size in stock so was able to purchase the item in time for a weekend party - thank you!
2025年6月29日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing service as always 😊
2025年6月14日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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