I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top. It is deceptively roomy & good quality leather. Thank... もっと見る
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I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater sto... もっと見る
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Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A go... もっと見る
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Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, 英国
- 01322 423454
4.8
優良
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shoes returned
The shoes I had ordered did not fit so I did a return there and then which was no problem at all.
2025年8月19日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great, very friendly
Great very friendly ladies at the tills. Made my shopping experience lovely.
2025年8月11日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very nice shop and staff
2025年8月8日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace clothes are fabulous
FatFace clothes are fabulous. The dress I bought was wonderful: a great fit, nice muted floral pattern which can be dressed up or down. The floaty sleeves are great for summer and for us older women without great muscle tone to show off.
2025年6月26日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly
Helpful, friendly staff. Was advised that additional sizes may still be available online when I couldn’t find my size in stock so was able to purchase the item in time for a weekend party - thank you!
2025年6月29日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing service as always 😊
2025年6月14日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good reliable service as usual
2025年4月13日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Got my goods very fast and was able to…
Got my goods very fast and was able to return it very fast and free too
2025年4月4日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We thought the clothes were really nice, my wife was very happy nice
I thought the clothes were really nice, my w
2025年3月23日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
I like the quality and the sewing on…
I like the quality and the sewing on the items, they handiwork was excellent.
2025年1月29日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Trousers which fit - at last!
I actually went into the store in Bluewater looking for dresses, as I know that pockets are usually a feature which is so overlooked by most brands. However, nothing caught my eye except a pair of black cargo type trousers (sorry, I don't recall the style name). I tried them on, they were a pretty good fit - unusual for me as I'm definitely pear shaped and most trousers are way too big around the waist or far too tight across the hips and thighs. Loved these more and more as I wore them, so took the plunge and ordered a couple more pairs of trousers online; different styles and fabric, so I wasn't sure if I'd be lucky again. Bingo! I've found my trouser retailer finally. The last pair of trousers which fit this well were bought in Vancouver and that's a long way to go, even if it is totally worth the trip.
2025年1月5日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Arrived quickly.
2024年12月24日
FatFace - BLUEWATER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BLUEWATER 2 からの回答
Hello Christina
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BLUEWATER 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BLUEWATER 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to return item and exchange for a…
Easy to return item and exchange for a different size
2024年9月6日
FatFace - BLUEWATER 2 からの回答
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BLUEWATER 2 からの回答
Hello Lee
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality products priced competitively
Fast delivery and products are well priced v quality
2024年8月19日
FatFace - BLUEWATER 2 からの回答
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
You was unable to fulfill my order so…
You was unable to fulfill my order so sent me a refund voucher (I paid with gift card) & a 15% off offer.
Went to spend at store & had tough time ,they said I had to use voucher online?
I stood my ground and eventually they took voucher as part payment.
Wouldn't take the 15% off though because all the items were in the sale. I think this is unfair because my original purchase was sale items
2024年8月17日
FatFace - BLUEWATER 2 からの回答
Hi there,
Thank you for taking the time to leave your review.
I am sorry we were unable to fulfil your order, we apologise for any disappointment caused. I can confirm E-vouchers can be used online or instore just like a gift card. I am sorry the store was unaware of this on this occasion.
The discount code cannot be applied to sale items, in cohesion to our promotional terms and conditions. I can confirm on your original order, there was not a 15% off code applied.
Our apologies again.
Take care. -GM
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