I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top. It is deceptively roomy & good quality leather. Thank... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater sto... もっと見る
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Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A go... もっと見る
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Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, 英国
- 01322 423454
4.8
優良
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - BLUEWATER 2 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BLUEWATER 2 からの回答
Good Afternoon Bogdan,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - BLUEWATER 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very prompt service
Very prompt service. Great fitting pair of shorts competitive prices too.
2024年1月20日
FatFace - BLUEWATER 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BLUEWATER 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
I saw the coat in store but they didn't…
I saw the coat in store but they didn't have colour or size I needed. The sakes staff checked online and found it available and gave me details I needed to find it. I ordered when I got home and the coat arrived quickly. Website is easy to use as well.
2024年1月6日
FatFace - BLUEWATER 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you have had a positive shopping experience, and we hope you love your new item. We look forward to welcoming you back soon.
Take care.- GM
Great clothes great fit and quality
Great clothes great fit and quality. Staff polite and friendly.
2024年1月10日
FatFace - BLUEWATER 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fantastic quality and hard wearing
Fantastic quality and hard wearing. Easy to mix and match items and good variety of colours that are fun and vibrant.
It’s also good being able to go to my local store and see the items before purchasing. Being able to shop online is helpful as well as being quick and easy to navigate.
2024年1月6日
FatFace - BLUEWATER 2 からの回答
Good Afternoon,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
I recently visited your store in…Bluewater
I recently visited your store in Bluewater. The service was great 👍, staff very helpful and friendly. Really happy with my purchase. I then looked for further items online for gifts and really pleased with these too. Very impressed overall 😁
2024年1月9日
FatFace - BLUEWATER 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - BLUEWATER 2 からの回答
Hello there
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
FatFace - BLUEWATER 2 からの回答
Hello Sarbjit
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Staff always helpful and attentive
2023年12月27日
FatFace - BLUEWATER 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - BLUEWATER 2 からの回答
Hello Viv
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BLUEWATER 2 からの回答
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Received my product and the staff that…
Received my product and the staff that served were good and cheerful.
2023年11月22日
FatFace - BLUEWATER 2 からの回答
Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Outstanding service,Order was waiting for me to collect
Order was waiting for me to collect, straight forward in & out of shop exactly how I like it & staff were really lovely & very helpful
2023年11月26日
FatFace - BLUEWATER 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy to order online
Easy to order online. Great communication with regards to status of my order. Click and collect very efficient at The Bluewater store.
2023年11月21日
FatFace - BLUEWATER 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - BLUEWATER 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered click and collect
Ordered click and collect, kept advised of when it was ready. Tried it on in the shop, beautiful wide leg trousers, good to have 3 options on length!
2023年11月5日
FatFace - BLUEWATER 2 からの回答
Good afternoon, Anthony.
Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.
Take care, JB
Lovely ankle boot
Good click and collect service ,staff always friendly and helpful .
Needed to go up in boot size
2023年11月3日
FatFace - BLUEWATER 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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