Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... もっと見る
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I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem... もっと見る
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Bluewater is my local store although I do visit several others in the south-east and they are always pretty friendly. I like the quality of chinos (straight are better than the new slim ones), tee-shi... もっと見る
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Fantastic quality and hard wearing. Easy to mix and match items and good variety of colours that are fun and vibrant. It’s also good being able to go to my local store and see the items before pur... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, 英国
- 01322 423454
4.7
優良
160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpfull in finding other…
Staff very helpfull in finding other sizes in store room . Very pleasant and happy to assist
2023年5月28日
FatFace - BLUEWATER 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly and welcoming and answered all…
Friendly and welcoming and answered all my questions very well.
2023年5月21日
FatFace - BLUEWATER 2 からの回答
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bluewater store.
Take care, JB
I like the quality of your cloths
I like the quality of your cloths, my only niggle is the t shirts neck are always to big. Otherwise great.
2023年5月8日
FatFace - BLUEWATER 2 からの回答
Thank you for taking the time to leave your review. I've passed on your feedback to our design team and hope that we can offer a 5* service in the future! Take care, CD
FatFace - BLUEWATER 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Easy to collect my order from store.
Easy to collect my order from store.
Pleased with items, which although early are Christmas presents for my granddaughter.
Such good sale prices could not resist.
2023年5月4日
FatFace - BLUEWATER 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The boiler suit feels amazing and the…
The boiler suit feels amazing and the staff in store were so helpful. Thanks again Fatface!
2023年4月27日
FatFace - BLUEWATER 2 からの回答
Hi Vicky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My favourite shop…
Always good service and delivered quickly when bought online. Lovely quality items and right on trend. I buy all my clothes from Fatface and have done for several years.
2023年4月27日
FatFace - BLUEWATER 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent material and great design
Excellent material and great design.
Delivery was quick. A got a few pieces on sale so very happy for value for money
2023年4月26日
FatFace - BLUEWATER 2 からの回答
Hi Maria,
Thank you for this 5* review!
I'm really glad that your order arrived quickly and that you are happy with your items. We hope that you continue to have great experiences with us.
Have a great day!
JH
FatFace - BLUEWATER 2 からの回答
Good afternoon, Jason
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Bluewater store.
Take care, JB
I find fat face haven’t changed much in…
I find fat face haven’t changed much in their designs, clothes tend to be either short in the length or to long in the length. I also prefer more cotton items not jersey type of material.
2023年4月17日
FatFace - BLUEWATER 2 からの回答
Good afternoon, Kuldeep
Thank you for taking the time to leave your feedback.
I am so sorry to read that you are unhappy with our brand. Please be assured your custom and feedback is important to us. I hope we tempt you to shop with us again soon.
Enjoy your day. JB
Happy staff
Staff are very friendly helpful just amazing group of people really to be honest. Loads for university yeah thank you
2023年4月16日
FatFace - BLUEWATER 2 からの回答
Good afternoon, Ruth
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bluewater store.
Take care, JB
FatFace - BLUEWATER 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - BLUEWATER 2 からの回答
Hi David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Cool company with looks of choice I love ❤️
I have found the company to have a great selection of clothes that work for me and the online purchase is great. I easily exchanged items in store without issue. Great customer service.
2023年4月1日
FatFace - BLUEWATER 2 からの回答
Hello Tristan, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Easy to order
Easy to order, and no problem collecting. I also found a discount code online, so great result!
2023年3月27日
FatFace - BLUEWATER 2 からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you found ordering and collecting your order an easy process. I hope you continue to enjoy your shopping experience with us.
Take care, MM
FatFace - BLUEWATER 2 からの回答
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
FatFace - BLUEWATER 2 からの回答
Hello, Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Bluewater…
Visited the store in Bluewater today and cannot fault the customer service, staff were friendly and very helpful
2023年1月9日
自発的なレビュー
FatFace - BLUEWATER 2 からの回答
😍BLUEWATER! Our team are the best, aren't they? So pleased to hear of your positive experience in our store. Your amazing comments will be fed back to our superheroes in store! - RS
Lovely suede boots
Suede boots were a good price in the sale and beautifully made. I ordered two pairs to get the right size, they were delivered in a huge box but beautifully packaged, and the return was very easy in store.
2022年11月23日
FatFace - BLUEWATER 2 からの回答
Good afternoon, Kentishmaid
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about your order and service you received. I am pleased to read our returns process was nice and easy. We hope you love your new boots and continue to enjoy shopping with us.
Take care, JB
Just loving ur bags cloths and store
2022年11月28日
FatFace - BLUEWATER 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
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