I collected my on-line order at Burnham Deepdale store. It was too large. Staff sourced another pair for me and ordered those. Refund was straightforward. Staff were helpful and friendly
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Good, quality clothing and accessories. Had to pre order a pair of trousers in a size not in store. No problem at all and done efficiently and professional as possible. So nice to look round a store f... もっと見る
企業が回答しました
This branch of FF is far friendlier than my local store. Staff very helpful and accommodating and more importantly human! Always a pleasure to be served by genuinely lovely staff. Would recommend a... もっと見る
企業が回答しました
I had ordered a sweatshirt to pick up from the nearest store but then changed my mind about size. Unfortunately it couldn’t be changed so I had to order another one in the other size and Fatface kindl... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
5/6 Dalegate Market, Main Road, PE31 8DD, Burnham Deepdale, Lancashire, 英国
- 01485 210927
4.7
優良
49件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Burnham Deepdale Store.
I collected my on-line order at Burnham Deepdale store. It was too large. Staff sourced another pair for me and ordered those. Refund was straightforward. Staff were helpful and friendly
2026年4月27日
FatFace - BURNHAM DEEPDALE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What ever I order comes on time colours…
What ever I order comes on time colours are ture and excellent quality
2026年4月30日
FatFace - BURNHAM DEEPDALE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely store
Lovely store - great range of products with some great sale items. Friendly staff - both my husband and I made purchases which we are very pleased with.
2026年4月26日
FatFace - BURNHAM DEEPDALE からの回答
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Good
Good, quality clothing and accessories. Had to pre order a pair of trousers in a size not in store. No problem at all and done efficiently and professional as possible. So nice to look round a store full of interesting and exciting clothing.
2026年3月31日
FatFace - BURNHAM DEEPDALE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BURNHAM DEEPDALE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BURNHAM DEEPDALE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Still waiting…..
2024年12月7日
FatFace - BURNHAM DEEPDALE からの回答
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Jeans good quality and perfect fit .
Jeans good quality and perfect fit .
Collected from Burnham Deepdale store and staff really friendly as ever
2024年11月16日
FatFace - BURNHAM DEEPDALE からの回答
Hello Michael,
Thank you for your 5 star review.
I am so pleased to hear that you are happy with your new FatFace jeans, and it's great you had a positive experience when collecting your order in our store.
Take care, CT
Saw a shirt in Burnham Deepdale…
Saw a shirt in Burnham Deepdale I liked but didn’t have in my size. Happy to check if Rushden Lakes had any in stock. After I left shop decided I wanted a cardigan I had seen so placed an order online. Given options of date to collect. Placed order got both items within a couple of days. Lady who served me when I went to collect order was very polite and helpful. Good service all round.
2024年10月13日
FatFace - BURNHAM DEEPDALE からの回答
Hello Annette
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BURNHAM DEEPDALE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BURNHAM DEEPDALE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quick efficient service
Quick efficient service, easy to use website and good product
Thankyou
2024年7月26日
FatFace - BURNHAM DEEPDALE からの回答
Hello Shirley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Query dealt with efficiently by customer service
I had ordered a sweatshirt to pick up from the nearest store but then changed my mind about size. Unfortunately it couldn’t be changed so I had to order another one in the other size and Fatface kindly sent a voucher for the postage. I then went to the store to arrange a return. All sorted extremely quickly and my discount i had used was refunded. Then another voucher for express postage for another order. Very impressed with how efficient customer service dealt with my query and the surprise vouchers. The staff at the store ( Burnham Deepdale) were very friendly and helpful too.
2024年7月11日
FatFace - BURNHAM DEEPDALE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order came quickly clothes were good…
Order came quickly clothes were good quality, some products reserved at nearest branch and ready when arrived,
2024年4月24日
FatFace - BURNHAM DEEPDALE からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BURNHAM DEEPDALE からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Ordered with store Burnham Deepdale…
Ordered with store Burnham Deepdale both customer advertisers were very helpful and went above and beyond extremely knowledgeable
2024年4月15日
FatFace - BURNHAM DEEPDALE からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you had such a great visit to our Burnham Deepdale Store and that the team were so helpful and knowledgeable. I hope you continue to love your shopping experience with us.
All the best, MM
the staff were really helpful
the staff were really helpful, made us most welcome , there was no hood in my partners size but they went out the back and found her correct size, very pleased
2024年4月20日
自発的なレビュー
FatFace - BURNHAM DEEPDALE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
Good quality products and customer service
Good range of products and prices are always reasonable. Quality good as always. Love looking around my local store in North Norfolk and the staff are always cheerful.
2024年4月6日
FatFace - BURNHAM DEEPDALE からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
This branch of FF is far friendlier…
This branch of FF is far friendlier than my local store. Staff very helpful and accommodating and more importantly human! Always a pleasure to be served by genuinely lovely staff.
Would recommend a visit here.
Ps my server was off on a stag do to Munich tomorrow - so hope he has fun!
2024年4月4日
自発的なレビュー
FatFace - BURNHAM DEEPDALE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon
Take care. -GM
FatFace - BURNHAM DEEPDALE からの回答
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day - TS
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