I bought several pairs of shorts. The design, fabric and tailoring are all great quality. They will last and are much easier to iron than those awful cargo shorts. Staff at Bury St Ed really chilled... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... もっと見る
企業が回答しました
My wife bought a top didn’t keep receipt but decided she had made a mistake went to take it back with all tags still attached and was refused exchange or refund. Showed the transaction on her banking... もっと見る
企業が回答しました
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, 英国
- 01284 764247
4.6
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful assistant
Very helpful assistant, and knowledgeable. Returned an item of clothing which didn’t suit me so returned it. Email for a full refund was in my email inbox before I even got home. Definitely 5 stars.
2023年6月24日
自発的なレビュー
FatFace - BURY ST EDMUNDS からの回答
Good Afternoon
Thank you for sharing your recent experience with us.
I have passed this onto the crew members involved for you.
EP
Shopping at Bury St Edmunds
Sales staff were really helpful and friendly. Store nicely laid out and clean, good availability of products, able to find what I wanted
2023年6月12日
FatFace - BURY ST EDMUNDS からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great Weekend!
Take care, EP
A great store with very helpful staff
A great store with very helpful staff. I was exceptionally pleased with my purchase.
2023年5月31日
FatFace - BURY ST EDMUNDS からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - BURY ST EDMUNDS からの回答
Good afternoon, Lee
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Super helpful staff
Super helpful staff, went out of their way to find the item that I was looking for.
I will go back again in a heartbeat
2023年5月23日
FatFace - BURY ST EDMUNDS からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - BURY ST EDMUNDS からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - BURY ST EDMUNDS からの回答
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your feedback will be passed onto our wonderful team 🥰 - RS
Excellent service
Thank you for a great shopping experience. Fat face staff are always pleasant & helpful. I was buying some new jeans & the assistant gave me good honest advice. They went out of their way to find my size.
2023年4月28日
FatFace - BURY ST EDMUNDS からの回答
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BURY ST EDMUNDS からの回答
Hi Christopher
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Picked up some great pieces for my son…
Picked up some great pieces for my son in the sale. Wasn’t sure about sizing so ordered a range clothes in different sizes. Ordering, delivery and return of the items that didn’t fit all went very smoothly.
2023年5月1日
FatFace - BURY ST EDMUNDS からの回答
Hi Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy ordering and delivery
2023年4月26日
FatFace - BURY ST EDMUNDS からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Perfect t shirt for the summer
Perfect t shirt for the summer! Fun, flattering and fab fit for the female campervan enthusiast!
2023年4月21日
FatFace - BURY ST EDMUNDS からの回答
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace shirt. We hope you enjoy wearing this. Take care, KS
FatFace - BURY ST EDMUNDS からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
Great service.
Comfortable Clothes that look good even after many washes.
Good value
2023年4月2日
FatFace - BURY ST EDMUNDS からの回答
Hello, thanks for taking the time to leave a 5* review. I am so pleased to read your positive feedback regarding our clothes, service, and value! We hope you continue to enjoy your shopping experience with us in the future. Have a lovely day – CD
Good service
2023年3月29日
FatFace - BURY ST EDMUNDS からの回答
Hello Robin, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
FatFace - BURY ST EDMUNDS からの回答
Good Morning
Thank you for taking the time to share your recent experience in our Bury St Edmunds store.
Please be assured that I will pass this onto the crew members involved for you.
EP
Great quality Bretons
Great quality Bretons. Well shaped neckline , beautifully finished hems and cuffs
2023年3月20日
FatFace - BURY ST EDMUNDS からの回答
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – LB
Staff very helpful and friendly.
2023年3月15日
FatFace - BURY ST EDMUNDS からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Had to contact Customer Services they…
Had to contact Customer Services they were very helpful solved my problem immediately, best Customer Service I have ever had .Keep it up this is the first time I have shopping on line very easy for a 79 year old and very happy to have got The15% off on my first purchase. I will be back.
2023年3月1日
FatFace - BURY ST EDMUNDS からの回答
Good afternoon, Monica
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Great clothes
Great clothes , sizing a bit off on occasion but overall excellent quality, staff always very helpful and no quibble returns
2023年3月14日
FatFace - BURY ST EDMUNDS からの回答
Good afternoon, Fi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。