Charlotte, in the Cheltenham branch was so helpful today. Great customer service responding to my queries. She's a real asset to the company.
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Charlotte, in the Cheltenham branch was so helpful today. Great customer service responding to my queries. She's a real asset to the company.
企業が回答しました
Click & Collect order - brilliantly straightforward service, lovely helpful staff upon collection. Have only dropped a star as the clothing item was very creased when I took it out of the bag to tr... もっと見る
企業が回答しました
Bought a Truro Black Hooded Jacket and Filby Navy Jacket online from FatFace.com for click & collect delivery to The Promenade Cheltenham store. Super quick delivery just 48 hours plus a lovely welcom... もっと見る
企業が回答しました
 I had originally bought an item of clothing in the Monmouth shop, which I needed to exchange for a different size. I returned the item to the Cheltenham store and although I didn't have the receipt... もっと見る
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4 33/41 The Promenade, GL50 1LE, Cheltenham, Gloucestershire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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always a easy transaction from website through to delivery or collection in store. Always good quality.

FatFace - CHELTENHAM からの回答
I love the clothes always something a little different which I like. Very good Quality and reasonably priced. The staff always very friendly and helpful.

FatFace - CHELTENHAM からの回答

FatFace - CHELTENHAM からの回答
Huge thanks to Cara at the Cheltenham branch who noting my disappointment when I had returned to branch to purchase boots I had spotted in sale the previous week. She helpfully asked me to hang on for a minute and she rooted around the back and found a huge bag of said boots. Of course my size was at the bottom, but Cara found them! Woo! It would have been very easy for her to say they were no longer available and not to have bothered looking but she went above and beyond.

FatFace - CHELTENHAM からの回答
Easy to order online and click and collect. Arrived quickly. Great quality t shirt and made with ethically sourced cotton
Staff in store are exceptionally friendly and helpful. Nice shopping experience

FatFace - CHELTENHAM からの回答

FatFace - CHELTENHAM からの回答

FatFace - CHELTENHAM からの回答
Absolutely love your clothes and accessories - love your philosophy - your staff are kind, considerate, always there to help - thank you so much

FatFace - CHELTENHAM からの回答

FatFace - CHELTENHAM からの回答
There is always a good selection of merchandise in the shop which helps if you want to check the colour of an item you have only seen online. Service is always prompt and professional.

FatFace - CHELTENHAM からの回答
I’m done with fat face. I’ve purchased several of their stone washed straight jeans and all formed holes at the crotch and elsewhere. The “leather” labels on the rear disintegrated. They age rapidly, look papery and are generally awful. I’ve had similarly priced Levi’s that last so much longer. Their polo shirts are the same, with holes forming around their excessively large labels. They seem to change the materials they use each year, no doubt to save money. This year the pique polos seem to be thin and stretchy. Their boxers seems to have now gone the same way, with the cut changing this year.

FatFace - CHELTENHAM からの回答
 I had originally bought an item of clothing in the Monmouth shop, which I needed to exchange for a different size. I returned the item to the Cheltenham store and although I didn't have the receipt Nathan was super helpful in finding my original purchase on the system and provide the size I needed.

FatFace - CHELTENHAM からの回答
I love Fatface Clothes. I have been buying their clothes, from when they first started. Nothing has changed. Quality. Fit and style. They have a special style. For me? Their style is my style.
Customer Service is amazing. On the phones they are polite, friendly and down to earth. Always willing to help. Visiting their store? Every customer is treated in a way that is rare today, with help and politeness. Only problem? Every New Season? The new styles are so irresistible!...

FatFace - CHELTENHAM からの回答

FatFace - CHELTENHAM からの回答
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