I was disappointed this week to receive a call from Evri that the item I ordered from you had arrived in a very damaged condition and they refused to deliver it. I will be contacting you again to r... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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So very helpful trying to order correct jeans. Nothing was too much. Very polite , friendly and knowledgable. And very helpful when I ordered the wrong size. The delivery was extremely fast too. The j... もっと見る
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Good service throughout. Prompt delivery and kept well informed of delivery date. Goods ordered were as expected.
企業が回答しました
Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
83 East Street, PO19 1HA, Chichester, West Sussex, 英国
- 01243 539731
4.4
優良
171件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service throughout
Good service throughout. Prompt delivery and kept well informed of delivery date. Goods ordered were as expected.
2026年4月29日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice store with good amount of stock
Nice store with good amount of stock. Staff are great, friendly and helpful.
2026年4月27日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So very helpful trying to order correct…
So very helpful trying to order correct jeans. Nothing was too much. Very polite , friendly and knowledgable. And very helpful when I ordered the wrong size. The delivery was extremely fast too. The jeans are very good quality and so comfortable. Very happy with the service and my order.
2026年4月25日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order was damaged beyond delivery.
I was disappointed this week to receive a call from Evri that the item I ordered from you had arrived in a very damaged condition and they refused to deliver it.
I will be contacting you again to request either a full refund or a replacement item.
Please acknowledge receipt. Thank you
2026年4月18日
FatFace - CHICHESTER 2 からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Stunning Dress
This is a beautiful dress. It was quite creased when I collected my order, but once I’d ironed it the skirt part hung beautifully. It’s fully lined which makes this dress even more elegant. Well worth every penny.
2026年4月5日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely fit for my young adult
Lovely fit for my young adult. It can be dressed up or down. Gorgeous.
2026年3月14日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff
Friendly staff, I had a collection, returns and shop sale. Dealt with in efficient manner.
2026年1月6日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very attentive store folk
Very attentive store folk in Chichester when I collected my order, thanks
2026年1月6日
FatFace - CHICHESTER 2 からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Good service
Ordered an item in the sale over Christmas and opted to collect from store. Delivery arrived a day earlier than planned which was good. Easy to pick up from store, staff very helpful.
2026年1月2日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought a t shirt in the sale that I…
I bought a t shirt in the sale that I am very happy with. Used click and collect. Good service.
2026年1月2日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff and my slippers are…
Very friendly staff and my slippers are nice and warm and very good quality
2025年12月17日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and quick delivery
Easy to order and quick delivery. In store collection is excellent. Staff in the Chichester store were very helpful and polite. The jacket was a perfect fit and the colour is lovely
2025年12月5日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sparkly cardi
I was able to return an item that was too big and pick up the next size down. I tried it on in the shop and returned the bigger one over the counter. Both were ordered online. Staff were polite and helpful.
2025年12月6日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
FatFace - CHICHESTER 2 からの回答
Hey Sarah,
Thank you for taking the time to leave your review. I am sorry to hear that your order was not as you were expecting. I understand this must have been disappointing. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
10/10
A vast range of products, easy to find, staff friendly and if I need assist very helpful.
2025年11月6日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
supposed to take two working days to…
supposed to take two working days to arrive, took a week to arrive. Very delayed.
2025年10月14日
FatFace - CHICHESTER 2 からの回答
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Brilliant Bosbury chinos
Ordering was simple, size guide is ok to find, local store delivery is a useful saving and the shop assistants were very helpful, friendly and offered advice on trying on in store, returns processing if needed (it wasn't) and further offers.
2025年8月29日
FatFace - CHICHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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