Brown suede barrel bag I ordered online & the whole experience was good. From order to collect very straight forward. The quality of this bag was perfect. I'm so happy that I chose it.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nice... もっと見る
企業が回答しました
Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one ite... もっと見る
企業が回答しました
My buying experience with Fat Face was very good. Courier delivered goods to unknown address which meant I had to spend a lot of time trying to find my parcel. In the end, Fat Face were right at the... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
3/5 West Market Place, GL7 2NH, Cirencester, Gloucestershire, 英国
- 01285 658273
4.4
優良
67件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpfully staff at your…
Lovely helpfully staff at your Cirencester shop. Speedy delivery
2026年4月28日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brown suede barrel bag
Brown suede barrel bag
I ordered online & the whole experience was good. From order to collect very straight forward. The quality of this bag was perfect. I'm so happy that I chose it.
2026年4月25日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cotswold comment
Quality goods,happy staff,chilled environment = great customer experience.
2026年4月25日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service
I felt the overall customer service in your store I Cirencester was not as good as I would expect.
2026年4月16日
FatFace - CIRENCESTER からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
lovely items, great shop
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nicely
2026年3月8日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ♥️ Fatface
I always enjoy shopping at FatFace - love the colours, style & quality. Most of my wardrobe is from this store ☺️♥️
2026年3月2日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Untrained staff
Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one item and not two ( one item I was simply giving back as it didn’t fit). They just weren’t interested in me as I interrupted their chat. I bought a top but thought it overpriced.
2026年1月29日
FatFace - CIRENCESTER からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
A good experience
The staff are pleasant and very efficient. It’s easy to return items if not quite right. The products are very well made.
2026年1月12日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Xmas Sale item
Xmas Sale item, so good price, bought as fun Xmas wear, quality and materials used reasonable for the price paid. Ordered item online for pick up at nearest store, all straightforward.
2026年1月5日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely comfortable boots
Lovely comfortable boots. Great service. Smiley, friendly staff when I collected my parcel in store.
2026年1月4日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, good quality items, made my shopping experience a breeze
2025年12月15日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very simple
Very simple, a few quick clicks on the phone and the boots arrived within the next couple of days!
2025年12月1日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothes that last.
2025年10月19日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online process
Easy online process. Good selection to choose from. Straightforward collection
2025年6月27日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans .. very comfortable to wear
Order arrived very quickly.. delivered to local store which was free!
Very pleased with jeans.. true to size and very comfortable.
2025年4月12日
FatFace - CIRENCESTER からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smiling welcoming staff
The staff in Cirencester FatFace are lovely and always greet you with a friendly smile, whilst also been helpful.
The clothing is great 😊
2025年1月23日
FatFace - CIRENCESTER からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Awful service!
Didn't have size for chosen garment in store. Online order not delivered to same store on day chosen. Rang helpline two days later who reordered for free next day home delivery. Courier dropped off at neighbour with no notification to myself it had been delivered and garment was the wrong size! Original order then arrived in store for me to collect and return the wrong size one!!
2024年12月27日
FatFace - CIRENCESTER からの回答
Hello Darren
Thank you for taking the time to leave your review.
I am sorry to hear that your ordering experience didn't go to plan. I can understand that this is disappointing and not what we would expect.
I will be sure to contact our teams to help work on what went wrong here.
Thank you, LE
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。