The store was inviting with some exciting new clothes. It didn't take long to find what I wanted. A fabulous lightweight hoodie in the exact neutral colour I was looking for. The lady who served me wa... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one ite... もっと見る
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Ordered something i could not get out to buy at the time. Items arrived by delivery. Excellent quality. I had to return an item. It was done very quickly and efficiently and the refund appeared in my... もっと見る
企業が回答しました
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nice... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
3/5 West Market Place, GL7 2NH, Cirencester, Gloucestershire, 英国
- 01285 658273
4.6
優良
74件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Seamless online purchase
Purchased a summmer shirt online, to be collected at my local branch in Cirencester. Whole process from purchase to collection was seamles. Staff at Cirencester were friendly and efficient. Thank you.
2024年5月15日
FatFace - CIRENCESTER からの回答
Good afternoon, FatFace customer.
Thank you for leaving us this review about our Click n' Collect service and your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Cirencester store.
Take care, JB
FatFace - CIRENCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
As always Fatface never seems to…
As always Fatface never seems to disappoint they are always consistent with there styles and the material and size, I bought a tunic and t shirts and they are all comfortable and brilliant colours ready for summer.
2024年4月23日
FatFace - CIRENCESTER からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving the products that we offer and that your recent order was a great fit for you and super comfortable. I hope you continue to enjoy your shopping experience with us.
All the best, MM
I ordered online and had it delivered…
I ordered online and had it delivered to the shop. I was sent a message when it arrived and all went smoothly and no paying for postage. Perfect.
2024年4月24日
FatFace - CIRENCESTER からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Sizes are v big. Does not true to the size. Very low neck of the dresses. Dies not suit.
Sizes are v big.. disappointed
Too low neck of the dresses.
2023年12月29日
FatFace - CIRENCESTER からの回答
Good Morning Bina,
Thank you for taking the time to leave us a review!
I am so sorry to learn that the sizing of the dresses was not quite right for you on this occasion. We will escalate your feedback regarding the sizing to our garment tech department for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further.
Kind Regards, JW
Fast and easy service
Fast and easy service. Really good communication with updates on my order.
2023年11月29日
FatFace - CIRENCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - CIRENCESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - CIRENCESTER からの回答
Good afternoon, Anita.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Easy to order and pick ip
2023年11月23日
FatFace - CIRENCESTER からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
FatFace Fabulous
FatFace Fabulous! Thank you….
Lovely shop in my local Town, always a joy and such friendly staff. My recent online orders have been above and beyond my expectations. 👏
2023年11月4日
FatFace - CIRENCESTER からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Quick and easy pickup from the…
Quick and easy pickup from the Cirencester store.Staff were friendly and attentive.
2023年10月15日
FatFace - CIRENCESTER からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Easy to order online and good quality…
Easy to order online and good quality clothing at a reasonable price. Always seems to fit well. Easy to pick up at the store.
2023年9月21日
FatFace - CIRENCESTER からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Thanks Cirencester
Thanks Cirencester for directing us to the on line shopping for unusual sizing - well done fatface for getting the birthday present to us in time for the celebration.
2023年8月21日
FatFace - CIRENCESTER からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Great website with a good range of…
Great website with a good range of products.
Easy to order and delivery to store very convenient.
Polite and friendly staff in store.
2023年8月19日
FatFace - CIRENCESTER からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great service
2023年8月6日
FatFace - CIRENCESTER からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
I purchased two dresses and presented…
I purchased two dresses and presented my “Blue Light Card” but was not given any discount even thought you were advertising 25% in the window 😣 STILL DID NOT RECEIVE 15% DISCOUNT YOU SAY WAS ADVERTISED
2023年6月16日
自発的なレビュー
FatFace - CIRENCESTER からの回答
Hi Barbara
Thank you for taking the time to leave your review.
I have spoken to our Cirencester store, and they have confirmed that the sign in their window clearly displays 15% for Blue Light, not 25%. I do apologise if this has been misread.
Thank you, LE
Quality service and products
Excellent website, easy to navigate. Great reductions in sales on quality products. Very helpful and attentive staff in-store. Always happy with FF.
2023年5月1日
FatFace - CIRENCESTER からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great weekend
EP
Great!
Such a great shopping experience! Staff so friendly and helpful. Easy to collect order
2023年5月4日
FatFace - CIRENCESTER からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
My order great products and service containing 3 items was quick…
My order containing 3 items was quick to arrive I purchased all 3 in the sale so good prices good quality and arrived quickly
2023年5月10日
FatFace - CIRENCESTER からの回答
Hi Rachel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always great quality of evhing…
Always great quality of everything bought,good experience with delivery. I feel confident when ordering from Fat Face, and will continue to do so.
2023年4月13日
FatFace - CIRENCESTER からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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