Very easy to order online via the website. Kept informed after ordering as to the status of delivery to store. Received email when delivered. I collected, tried on instore, helpful staff, returned one... もっと見る
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The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... もっと見る
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Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... もっと見る
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Had to order these online due to stock, colour and size long not being available in store. Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, 英国
- 01200 428362
4.9
優良
132件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered online to collect at the local store
Ordered online to collect at the Clitheroe store and the service was superb. I had not received an email but rang the store just on off chance that it was ready to be collected. The lady who took my call went above and beyond, checked and advised me it had come in today and I was able to collect.
2023年9月4日
FatFace - CLITHEROE からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Delivered very quickly to store and…
Delivered very quickly to store and great quality as always!
2023年8月8日
FatFace - CLITHEROE からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
FatFace - CLITHEROE からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Easy to order
Easy to order, lovely quality product, pick up was straight forward. Friendly staff.
2023年8月10日
FatFace - CLITHEROE からの回答
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
FatFace - CLITHEROE からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
The staff were friendly and listened…
The staff were friendly and listened respectful of what you were saying gave good advice when trying on clothes. Nice friendly helpful staff.
2023年8月5日
FatFace - CLITHEROE からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
I love the quality of Fat Face could be…
I love the quality of Fat Face could be a tad cheaper though. Clitheroe is a great shop and lovely staff.
2023年6月27日
FatFace - CLITHEROE からの回答
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. It's great to read positive feedback about our lovely store staff, too. We hope you love your new items! Take care – LB
Brilliant Staff
The staff in the Clitheroe store are great ! Very friendly and helpful, makes going there a pleasure
2023年4月23日
FatFace - CLITHEROE からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I loved the look on the web site and it…
I loved the look on the web site and it is just as great in reality. A great fit. I have a number of fat faces dresses following the open on a local store. Great products.
2023年4月14日
FatFace - CLITHEROE からの回答
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, BP
Chinos
Had to order these online due to stock, colour and size long not being available in store.
Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton store as well, as wanted to view something before purchasing in store. So went and spent £100 in next
2023年4月14日
FatFace - CLITHEROE からの回答
Thankyou so much for taking the time to leave this review. We are very sorry for any disappointment caused by the stock available in store and have made sure to pass this feedback on. All the best! BP
Online order of gorgeous green jumper
Online order of gorgeous green jumper. Easy to order, free to deliver to local store. Jumper is excellent quality. Delivery was very quick.
2023年4月12日
FatFace - CLITHEROE からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - CLITHEROE からの回答
Hello Anne, Thank you for your feedback regarding your trip to the Clitheroe store. It is so wonderful to read such lovely feedback!
Take care - KS
Great staff, very helpful, friendly and knowledgeable
Great staff, very helpful and knowledgeable
2023年3月10日
FatFace - CLITHEROE からの回答
Good afternoon, Julie
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Clitheroe store.
Take care, JB
I consider Fatface Clitheroe to be my official tailor.
More or less every visit I see an article of clothing that suits me & my pocket.
See below!
2023年3月2日
FatFace - CLITHEROE からの回答
Good afternoon, Roy
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments, we hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Had to return some items as was big for…
Had to return some items as was big for me. Was very to return and overall good customer service
2023年1月26日
FatFace - CLITHEROE からの回答
Hi Melissa, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly & helpful staff
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process. They then thanked me for being patient & then said that they hoped I would enjoy the rest of my day.
2023年1月12日
FatFace - CLITHEROE からの回答
Hi Vernon, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
staff at clitheroe go the extra mile
staff at clitheroe go the extra mile
they smile and engage when you come into the store but not invasive.
a size not on the shop floor immediately a lady went upstairs to find one
great service only gave me the information to order online. just excellent
2022年8月28日
FatFace - CLITHEROE からの回答
Good Morning Jane
Thank you for taking the time to leave us your review. I am so pleased to hear of your recent experience in our Clitheroe store.
Please be assured that I have passed this onto the crew members involved for you.
EP
Very friendly and helpful staff
2022年8月28日
FatFace - CLITHEROE からの回答
Hi Catherine, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CLITHEROE からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - CLITHEROE からの回答
Hi there, thank you for your 5* review - I am so pleased to hear that you had a great online shopping experience and we look forward to welcoming you back soon! Take care, LE
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