Delivery delayed no reason given clearly not issue with the Colchester store where staff are very helpful
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fatface is a very good quality clothing outlet where their items are very well made and long lasting as they can be worn over and over again and never shrink of go out of shape when washed. Their clo... もっと見る
企業が回答しました
I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me. Colchester Fatface is a pleasure to visit. The staff... もっと見る
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Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inv... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
2/3 Trinity Street, CO1 1JN, Colchester, Essex, 英国
- 01206 761472
4.8
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always happy with Fatface
As always the quality of clothes purchased was very good. Never been disappointed with Fat face. Prompt delivery.
2024年11月25日
FatFace - COLCHESTER からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff in local shop (Colchester,Essex)
Helpful staff in local shop and great range of mens clothes
2024年10月13日
FatFace - COLCHESTER からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always easy to order and collect from…
Always easy to order and collect from store. Staff are really friendly and helpful.
2024年8月16日
FatFace - COLCHESTER からの回答
Good morning Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
No quibble returns .
Although the pyjamas didn't fit me well, they were beautiful. Returning them to the shop was easy.
2024年8月15日
FatFace - COLCHESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Qick online delivery
Qick online delivery, easy returns and no quibble returning in store and staffreally helpful
2024年8月14日
FatFace - COLCHESTER からの回答
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
FatFace - COLCHESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Beautiful clothes and easy to buy…
Beautiful clothes and easy to buy online, particularly handy if you see something you love in store and need a different size than in stock.
2024年7月23日
FatFace - COLCHESTER からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very helpful and welcoming staff in…
Very helpful and welcoming staff in Colchester fatface shop where I collected my dress. I asked if they minded if I tried it on in the fitting room, which was fine. Dress is lovely, the right weight of fabric and hangs nicely.
2024年7月27日
FatFace - COLCHESTER からの回答
Hi Anne
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
FatFace - COLCHESTER からの回答
Hello Catriona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - COLCHESTER からの回答
Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Colchester staff always friendly- nice…
Colchester staff always friendly- nice to see the same staff that now know me! Nice website, quick delivery.
2024年6月17日
FatFace - COLCHESTER からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
FatFace - COLCHESTER からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Great customer service
The customer service was very good - both people I spoke to were friendly and helpful.
2024年6月23日
FatFace - COLCHESTER からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly and efficient
2024年6月16日
FatFace - COLCHESTER からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Colchester store to be so friendly and efficient. I hope you continue your visits with us.
All the best, MM
Stylish service
Great product, free delivery and returns to shop and excellent friendly service.
2024年6月19日
FatFace - COLCHESTER からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Free delivery to there store
Free delivery to there store. Great option. Shorts a great too.
2024年6月5日
FatFace - COLCHESTER からの回答
Hello Kevin,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new shorts!
Have a great day!
Take care, ED
FatFace - COLCHESTER からの回答
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have received great service instore. We hope you love your order!
Take care. -GM
Always easy to order online and in…
Always easy to order online and in store. Staff always very helpful. I had to exchange my items for a different size and it was no problem whatsoever. Very happy customer.
2024年3月22日
FatFace - COLCHESTER からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great pair of jeans and great service
Great pair of jeans, two of them, and a lot of help from the shop in Colchester, getting the right size online.
2024年2月13日
FatFace - COLCHESTER からの回答
Hello TIm
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff very polite swift delivery love…
Staff very polite swift delivery love buying clothes and shoes at Fatface
2024年2月3日
FatFace - COLCHESTER からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had a great experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
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