Delivery delayed no reason given clearly not issue with the Colchester store where staff are very helpful
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Fatface is a very good quality clothing outlet where their items are very well made and long lasting as they can be worn over and over again and never shrink of go out of shape when washed. Their clo... もっと見る
企業が回答しました
I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me. Colchester Fatface is a pleasure to visit. The staff... もっと見る
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Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inv... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
2/3 Trinity Street, CO1 1JN, Colchester, Essex, 英国
- 01206 761472
4.8
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
NHS discount…
Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inviting and very clean despite downpour outside and ladies serving me were exceptionally polite.
2024年2月2日
FatFace - COLCHESTER からの回答
Good Afternoon Ana,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
I love the quality of Farface clothinging
I love the quality of Farface clothing. Also it fits perfectly and is long lasting and durable. Looks cool too. Nice friendly staff at the Colchester and Bury St. Edmunds branches.
2024年1月10日
FatFace - COLCHESTER からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - COLCHESTER からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fab Fab Fab FatFace 🧡
Wonderful garments perfect presents for your special love ones. Click and Collect saved a bit and always lovely to pop into the FatFace Shop Colchester the staff are just so helpful, welcoming and professional, thank you 🧡
2023年11月14日
FatFace - COLCHESTER からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful and friendly
The staff were super helpful and friendly and the selection in store is great.
2023年11月6日
FatFace - COLCHESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - COLCHESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - COLCHESTER からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - COLCHESTER からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Always great service and really helpful…
Always great service and really helpful staff. Always find something nice to wear here.
2023年7月29日
FatFace - COLCHESTER からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Beautiful palazzo pants
Beautiful palazzo pants. Arrived in good time. Colours are awesome.
Staff in shop. So helpful and friendly.
2023年7月28日
FatFace - COLCHESTER からの回答
Good Afternoon Anita,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care - JW
Great customer service
Good, hard wearing clothes at an affordable price. Great customer service too.
2023年7月12日
FatFace - COLCHESTER からの回答
Thank you for your feedback regarding your recent visit to our Colchester store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
very good customer service.size is…
very good customer service.size is perfect and quality very good.
2023年6月29日
FatFace - COLCHESTER からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
I have been shopping in fat face for…
I have been shopping in fat face for years and it's the best place for casual kit for men.
It's kit is hard wearing and it's service is good. Let's hope the quality is maintained.
2023年6月27日
FatFace - COLCHESTER からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Great fit Great Look!
Took advantage of a great sale at Fat-face and bought a couple of items. Lovely feel of the material and perfect fit size wise.
Staff were fantastic and very helpful.
2023年6月27日
FatFace - COLCHESTER からの回答
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - COLCHESTER からの回答
Thank you for your review. We are pleased to hear that you have had a positive experience with us and your feedback will be shared with our wonderful team in store! - RS
My order arrived quickly which was…
My order arrived quickly which was great. The jacket I ordered was lovely, exactly as pictured on the site and great quality. Would definitely recommend.
2023年5月28日
FatFace - COLCHESTER からの回答
Hello Helen, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
FatFace - COLCHESTER からの回答
Hi Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Another great shirt to my Fat Face…
Another great shirt to my Fat Face collection! I must have probably 50 FF short sleeved shirts, all XL, which is perfect for me....that Is until i shrink to Large!! Lovely addition, as usual perfect.
2023年5月10日
FatFace - COLCHESTER からの回答
Hi David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - COLCHESTER からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy process to order
Easy process to order. Speedy delivery. Good quality products especially at sale prices
2023年4月29日
FatFace - COLCHESTER からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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