I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick delivery to store in Conwy. Staff were friendly, found items quickly. Followed company policy of asking for ID. After an experience in another leading dept store who gave my order to someone els... もっと見る
企業が回答しました
Collected order , pair trainers not fitting well and returned. Staff member, lovely guy so helpful and initiated my refund straight away without fuss . Just nice when things like this are made stra... もっと見る
企業が回答しました
Visited Fat Face branch in Conwy ,customer service from Josh was outstanding, advised me on which jeans to buy , he has a fabulous personality and we were so pleased with our purchases ( 10 items 😊)... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
25 High Street, LL32 8DE, Conwy, Gwynedd, 英国
- 01492 592613
4.8
優良
117件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - CONWY からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Fantastic store…
We've been shopping at this store since it opened with our three children. The staff are lovely and helpful and they know us well.
2023年4月30日
FatFace - CONWY からの回答
Hi John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CONWY からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Product fine but member of staff in…
Product fine but member of staff in store was huffing and puffing obviously couldn't be bothered with me, he is in the wrong job, otherwise you would have got 5 stars
2023年4月26日
FatFace - CONWY からの回答
Hi Joanne,
Thank you for your feedback. We are pleased to read that you're happy with your order. I apologise for the poor service instore. If you would like to discuss this further get in touch by emailing us at customerservices@fatface.com or calling us on 0330 124 0000.
Take care - KS
FatFace - CONWY からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I stumbled across this little shop in…
I stumbled across this little shop in Conwy by chance, and was interested to look inside as I had just bought a couple of beautiful Fatface dresses in the Marks and Spencer sale. I was thrilled to discover another lovely dress, in the sale, and tried it on in the spacious, well lit changing room. It is perfect and a real bargain. The staff were interested, helpful and friendly. I was offered, and accepted, a handy paper carrier bag for 5p. My details were taken and I was asked to choose between a digital or paper receipt. I chose the former and was pleased to receive it swiftly by email. A delightful experience. Lovely clothes and a welcoming atmosphere.
2023年1月24日
自発的なレビュー
FatFace - CONWY からの回答
Hi Jakki, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always buy from FatFace
I always buy from FatFace, the clothes are beautifully made, wash well and great sales. Staff are always willing to help, I've spoken to staff online and in store. All were very helpful.
2022年11月5日
自発的なレビュー
FatFace - CONWY からの回答
Thank you so much for this review! We are pleased to hear of your positive shopping experiences! Just what we love to hear. Many thanks! - RS
Great service and a warm welcome as…
Great service and a warm welcome as always in our local Conwy store, even the dog felt welcome. Excellent choice of menswear, which makes a change from most places, I had to stop myself from buying more. Will be back soon for everything else 😁.
2022年11月5日
自発的なレビュー
FatFace - CONWY からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very helpful staff
I went into the shop in Conwy, North Wales on Saturday 10th September and needed some help with a return item and wanted to buy a birthday present for someone, there were two ladies on duty, they were both extremely helpful and made the whole experience very easy. Thank you so much.
2022年9月10日
自発的なレビュー
FatFace - CONWY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
FatFace - CONWY からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Recent order
I ordered a jumpsuit in two sizes, the straps were too long, do the jumpsuit was too low at the front. Tried to see if I could have them shortened, but then the back of the jump suit didn't sit right. So both sizes were returned.
2022年8月23日
FatFace - CONWY からの回答
Good Morning Louise,
Thank you for your review. Sorry to hear the jumpsuit was not right for you on this occasion. Your feedback has been passed on -KC
The assistant was lovely there .
2022年6月10日
FatFace - CONWY からの回答
Good afternoon!
I am so happy to read what a positive experience you had in the Conwy store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend. DW
FatFace - CONWY からの回答
Hello Karen,
Thank you for your 5* review.
I am so glad to hear that you were happy with the t-shirts you have received. We hope you enjoy your new purchases.
Have a great day! JB
Everything is excellent quality
2022年2月3日
FatFace - CONWY からの回答
Hi Susan, Thank you so much for our 5* review. LM
Always a friendly service in Conwy…
Always a friendly service in Conwy branch, a pleasant shopping experience whether you find any deals for you or not!
2022年1月29日
FatFace - CONWY からの回答
We love hearing about the service in our Stores thank you for leaving a review - CP
FatFace - CONWY からの回答
Hi Pamela,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。