The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bi... もっと見る
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レビュアーのコメントを見てみましょう
I love the beautiful clothes and the excellent quality. The wonderfully friendly and helpful staff is an absolute bonus and adds to a very enjoyable shopping experience every time. Thank you.
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Great experience in the Cowbridge store. Both ladies were helpful and assisted with opinion on an outfit I tried on. Prefer this smaller store to the one in Cardiff city centre as there is a more pers... もっと見る
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I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, 英国
- 01446 771943
4.7
優良
85件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - COWBRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Lovely, comfortable top in an eye-catching bright blue shade
Prompt delivery to store. Lovely bright blue top in soft jersey material. Item true to size.
2025年4月29日
FatFace - COWBRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jeans
Loving the jeans have actually found a style that fits nice. Just ordered my second pair different colour.
2025年3月25日
FatFace - COWBRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
The jean fabric was too thick
The jean fabric was too thick. I could not do the waistband button up. The size was correct.
2025年3月5日
FatFace - COWBRIDGE からの回答
Hello John,
Thank you for your review.
I am sorry your recent order wasn't what you'd hoped for, but we appreciate your feedback.
Take care, CT
Yes placed an order and delivered to Cowbridge shop.
Yes placed an order and it was delivered to Cowbridge shop. It’s a Xmas pressie,
2024年12月2日
FatFace - COWBRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great quality products
great quality products, good delivery service and convenient collection if preferred.
2024年12月2日
FatFace - COWBRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store were very accommodating and let me collect my package rather than having to go back. So grateful to them.
2024年8月13日
FatFace - COWBRIDGE からの回答
Good afternoon Alison,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
FatFace - COWBRIDGE からの回答
Hi Ann
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - COWBRIDGE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
Very comfortable and warm jumper
Very comfortable and warm jumper. Good price and prompt delivery to our local Fat Face store who were very helpful.
2024年4月23日
FatFace - COWBRIDGE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased you have enjoyed using our Click and Collect order, and love your new Jumper!
Take care. -GM
I was impressed with the speed of…
I was impressed with the speed of delivery time well below the time informed. The quality of the garnent was excellent
2024年4月24日
FatFace - COWBRIDGE からの回答
Hi Patrick,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Easy click and collect from local shop…
Easy click and collect from local shop and staff helpful and friendly. Very pleased with top ordered.
2024年4月17日
FatFace - COWBRIDGE からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Friendly and helpful staff.
Friendly and helpful staff.
Quality clothing and always new styles.
2024年4月2日
FatFace - COWBRIDGE からの回答
Hi Ruth, thanks for taking the time to leave a review! It's great to hear such lovely words about our Cowbridge store. We'd love to know how we can improve for five stars next time! Take care, CD
Shop is well laid out and staff are…
Shop is well laid out and staff are always accommodating.
2024年4月3日
自発的なレビュー
FatFace - COWBRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Online purchase as item was not…
Online purchase as item was not available in my local store. I collected the item from them and the service was excellent as always. So lucky to have a store close by with such lovely staff
2024年2月9日
FatFace - COWBRIDGE からの回答
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order online
Quick and easy to order online.
Happy with purchase.
Helpful staff when visited store to collect item.
2024年1月31日
FatFace - COWBRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - COWBRIDGE からの回答
Hello Richard
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - COWBRIDGE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - COWBRIDGE からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Cowbridge store. I hope you continue to have a great shopping experience with us.
All the best, MM
FatFace - COWBRIDGE からの回答
Good afternoon, Cecelia.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments. We look forward to you shopping with us again soon at our Cowbridge store.
Take care, JB
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