I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I g... もっと見る
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The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bi... もっと見る
企業が回答しました
Great experience in the Cowbridge store. Both ladies were helpful and assisted with opinion on an outfit I tried on. Prefer this smaller store to the one in Cardiff city centre as there is a more pers... もっと見る
企業が回答しました
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, 英国
- 01446 771943
4.7
優良
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - COWBRIDGE からの回答
Good afternoon, Cecelia.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments. We look forward to you shopping with us again soon at our Cowbridge store.
Take care, JB
FatFace - COWBRIDGE からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
A great Service
It was a quick and efficient service from ordering online to being notified that the order was in store. Then the customer service in store was perfect!
2023年11月13日
FatFace - COWBRIDGE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Visited your store in Cowbridge.
Visited your store in Cowbridge.
Great items in the store. Really great layout. Excellent staff.
2023年11月4日
自発的なレビュー
FatFace - COWBRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quality service for quality goods
The ease of ordering online and collection from my nearest FatFace outlet
Staff were friendly and helpful
2023年10月25日
FatFace - COWBRIDGE からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Great quality clothing and service.
2023年10月19日
FatFace - COWBRIDGE からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Free collection at store
I bought online in the sale and chose to pick up at the Fatface shop. Efficient and polite service with no charge for the collection.
2023年10月19日
FatFace - COWBRIDGE からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Waited for ages for my ‘size’ to be…
Waited for ages for my ‘size’ to be available, snapped up a bargain in sale!
2023年8月7日
FatFace - COWBRIDGE からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
FatFace - COWBRIDGE からの回答
Thank you so much for your kind comments. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Mature lady wants to look trendy
Ordering and collecting my order went very well ordered a similar top before and it fitted perfectly, however this time sleeves too long and slimmer fit. I have kept it as I love the style but not so comfortable.
2023年7月22日
FatFace - COWBRIDGE からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. I'll be sure to pass your feedback on regarding the fit of the item, too. Have a great day! - LB
I love Fat Face clothes
I love Fat Face clothes. The design and style of clothes are very flattering. The quality of clothes is excellent and they always wash well and last years. Excellent service in store and with customer service. Reliable and prompt delivery service and easy to return any items in store.
2023年7月16日
FatFace - COWBRIDGE からの回答
Hi Cal
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with my purchase
Very happy with my purchase, sizing is a key element with you guys, delivery is always so prompt.
2023年7月9日
FatFace - COWBRIDGE からの回答
Good afternoon, Mairead
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Lovely staff,so helpful for advice and…
Lovely staff,so helpful for advice and styling . Ended up buying more than I'd planned.
2023年6月27日
FatFace - COWBRIDGE からの回答
Hello Claire
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
FatFace - COWBRIDGE からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
Recently bought Sway Slim jeans in size…
Recently bought Sway Slim jeans in size 12. Too big and denim stiff. Previously had same style in 10 but this year’s stock seems smaller.
Cowbridge staff very pleasant and helpful with return. I will look for your navy lightweight cotton jeans instead. Have had many good quality clothes from Fat Face and will continue to shop there.
2023年5月10日
FatFace - COWBRIDGE からの回答
Thank you for taking the time to leave your feedback.
I am so sorry to learn that the quality was not quite right for you. We will escalate your feedback regarding the material of our garments to tech department for review. However, we're pleased your are satisfied with our service.
Take care,
SK
Really helpful staff when I needed to…
Really helpful staff when I needed to order something in a different size.
2023年4月12日
FatFace - COWBRIDGE からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Love my dungarees
Love my dungarees. Always buy them from Fatface as they are well made and look good for years. I’ve just started wearing my old ones for decorating so decided to treat myself to another pair
2023年3月31日
FatFace - COWBRIDGE からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
package/goods turned up on time and in…
package/goods turned up on time and in good condition the person at Cowbridge Fat Face was polite and amiable. Overall a pleasant experience.
2023年3月27日
FatFace - COWBRIDGE からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Friendly and knowledgeable staff.
Bought a padded winter jacket in my third visit since Christmas. (It was the end of the sales). The shop is always well stocked and there’s usually something there to tempt me.
Friendly and knowledgeable staff add to the attraction of this shop in Cowbridge in the Vale of Glamorgan.
2023年1月20日
FatFace - COWBRIDGE からの回答
Hi Steve, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered in store delivered two days…
Ordered in store delivered two days later. Great service.
2022年11月18日
FatFace - COWBRIDGE からの回答
Hi Shirley, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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