Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... もっと見る
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... もっと見る
企業が回答しました
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, 英国
- 01179 500638
4.8
優良
231件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and easy online ordering
I found it easy to order online and choose a convenient store pick up date.
I was kept up to date on the progress of my order.
It was quick and efficient when I picked up my parcel. The item is perfect.
2026年3月15日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the style of the dress bought last…
Love the style of the dress bought last year in the two colours.and now bought this seasons dresses in both colours very flattering on .
2026年1月30日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great online service
Great online service, easy to navigate, regular updates regarding ordered clothing.
In store service is straight forward and friendly.
2026年1月19日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My shopping experience with Fatface
I had a very positive shopping experience with Fatface. Quick online communication and preparation of item, a pair of slippers, to be collected. The slippers were a good fit and corresponded to the product description.
2026年1月19日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shopping experience
They have a very customer service instore and online. Always friendly and helpful.
2026年1月4日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered very easily and picked up from…
Ordered very easily and picked up from store! Took back the following day items that were not suitable and refunded without any fuss! Assistant was very helpful and pleasant!
2026年1月4日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face Cribbs Causeway
Fat Face Cribbs Causeway has a great in store selection of their clothing ranges, both male and female. They accept online orders for collection, and this is a useful service I've used a number of times. The staff are always friendly and helpful. I'd recommend shopping there.
2026年1月3日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had the item delivered to the store
I had the item delivered to the store. Communication was good. It arrived a day later than expected but all was resolved quickly
2025年12月11日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer Service
The staff in the store are always friendly, pleasant and polite. If for any reason you have to ring Customer Service the phones are answered quickly and again always friendly and politely.
2025年12月13日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought an embroidery top online
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel.
When I arrived to fat face in cribbs cause Bristol for collecting, I was told that the parcel was not there.
So I came down to NEXT at cribs, where the parcel was found.
Awful service of notification. There was no option to collect the parcel from NEXT in Yate which could have been more convenient for me.
2025年12月7日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello,
Thank you for your review.
Upon investigating your order, we can see that you did indeed select for your order to be collected from NEXT and not a FatFace store,
Thank you, LE
Easy ordering
Easy ordering. Lovely snood bought for a friend who does lots of dog walking. She was thrilled with it.
Staff at click & collect store always friendly & helpful
2025年12月4日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect Seahorse Jumper
Ordered blue seahorse jumper online to be picked up in store. Quick delivery to store and h and friendly staff. Jumper is gorgeous
2025年9月5日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service: I picked up my order from the Cribbs Causeway store and the person who served me was delightful, finding my order very efficiently, and being friendly and helpful, making the experience a joy. The socks look great too! THANK YOU.
2025年8月20日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and pleasant staff nothing…
Very helpful and pleasant staff nothing to much trouble thank you
2025年8月11日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous dress
Fabulous dress. Perfect fit and great quality Delivered for collection quickly
2025年8月15日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Goods arriving in good time ….
2025年7月31日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience at FatFace
Incredibly helpful staff, who cannot do enough to help. Great product knowledge and customer service. Great store, well stocked, clean and tidy.
2025年8月6日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from ordering to receipt…
Great service from ordering to receipt and returns.
Great quality clothing with accurate sizing and stylish designs. Very friendly and helpful retail staff. Highly recommend.
2025年7月31日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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