I have been buying Fat Face clothes for over 30 yearits always good quality and fits well. As always the staff were helpful and knowledgeable.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I'm not quite sure how to rate my experience. My ordering process was terrible, but the customer service to try and put it right was extremely good. My click-and-collect order was mislaid. Yes, it... もっと見る
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Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... もっと見る
企業が回答しました
Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and qu... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, 英国
- 01179 500638
4.7
優良
244件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from great friendly…
Excellent service from great friendly staff! Great product.
2026年5月31日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Wow amazing service by Emma!
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a brilliant experience, complete opposite to my previously fruitlesshour in John Lewis. If you need help, highly recommend the ladies at FatFace Cribbs in Bristol.
2026年5月28日
自発的なレビュー
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clearly advertised discounts and…
Clearly advertised discounts and friendly, congenial, knowledgeable staff. All this combined with quality clothes
2026年5月19日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always love shopping in Fatface
Always love shopping in Fatface. Staff are friendly and shops are nicely laid out.
2026年5月3日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothing and service
Great selection of clothing especially in the sale. Speedy service at the payment desk and friendly staff.
2026年4月25日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful Staff
The staff at the Cribbs Causeway store are always very helpful & make it a good shopping experience 😀
2026年4月24日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Suffolk jacket
Easy to collect item from my local store. The jacket is really nice, good quality and fits well.
2026年4月11日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service!
The Fatface uk service is great, it’s fast and returns are problem free. Staff are very helpful.
2026年3月27日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and easy online ordering
I found it easy to order online and choose a convenient store pick up date.
I was kept up to date on the progress of my order.
It was quick and efficient when I picked up my parcel. The item is perfect.
2026年3月15日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the style of the dress bought last…
Love the style of the dress bought last year in the two colours.and now bought this seasons dresses in both colours very flattering on .
2026年1月30日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great online service
Great online service, easy to navigate, regular updates regarding ordered clothing.
In store service is straight forward and friendly.
2026年1月19日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My shopping experience with Fatface
I had a very positive shopping experience with Fatface. Quick online communication and preparation of item, a pair of slippers, to be collected. The slippers were a good fit and corresponded to the product description.
2026年1月19日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered very easily and picked up from…
Ordered very easily and picked up from store! Took back the following day items that were not suitable and refunded without any fuss! Assistant was very helpful and pleasant!
2026年1月4日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face Cribbs Causeway
Fat Face Cribbs Causeway has a great in store selection of their clothing ranges, both male and female. They accept online orders for collection, and this is a useful service I've used a number of times. The staff are always friendly and helpful. I'd recommend shopping there.
2026年1月3日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had the item delivered to the store
I had the item delivered to the store. Communication was good. It arrived a day later than expected but all was resolved quickly
2025年12月11日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer Service
The staff in the store are always friendly, pleasant and polite. If for any reason you have to ring Customer Service the phones are answered quickly and again always friendly and politely.
2025年12月13日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought an embroidery top online
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel.
When I arrived to fat face in cribbs cause Bristol for collecting, I was told that the parcel was not there.
So I came down to NEXT at cribs, where the parcel was found.
Awful service of notification. There was no option to collect the parcel from NEXT in Yate which could have been more convenient for me.
2025年12月7日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello,
Thank you for your review.
Upon investigating your order, we can see that you did indeed select for your order to be collected from NEXT and not a FatFace store,
Thank you, LE
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