I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally to... もっと見る
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Very easy to use website with selection of where you wish to collect your order. Delivered very quickly to local store with easy pick up. Item was just a small square scarf, but just what I needed t... もっと見る
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I went to an outlet having looked online only to be told you won’t get what’s online at these outlets. It’s an online outlet. Very disappointing
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Visited the Dalton Park store yesterday Sunday 23rd and what a pleasant experience. After visiting a good few other stores where the staff seemed as miserable as the weather and then walking into Fatf... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 69/71 Dalton Park, SR7 9HU, Murton, County Durham, 英国
- 01915 264712
4.7
優良
123件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love quality and designs at Fatface…
Love quality and designs at Fatface particularly with tops
2026年6月7日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to use website. Great service.
Very easy to use website with selection of where you wish to collect your order. Delivered very quickly to local store with easy pick up.
Item was just a small square scarf, but just what I needed to finish off an outfit.
2026年6月7日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Painless transaction!!
I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally took charge of the situation, and guided me to a successful outcome. She was knowledgeable, very polite and highly skilled in making the transaction simple, clear and painless. First class service!! Thank you so much!!
2026年6月2日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Happy with service received
Happy with service received, ordered jacket in sale online and delivered to store for collection, very fast and efficient service
2026年5月5日
FatFace - DALTON PARK からの回答
Hello, thank you for your review. I am pleased to hear of your positive experience. Have a great day! Take care, CM
Disappointed …
I went to an outlet having looked online only to be told you won’t get what’s online at these outlets. It’s an online outlet. Very disappointing
2026年5月5日
FatFace - DALTON PARK からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Everything went smooth and fast staff…
Everything went smooth and fast staff was very helpful.
2026年5月1日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Eventually got what I wanted
Eventually got what I wanted, a combination of my online order mistakes and delay in receiving refunds for my returns. Overall good experience with customer services and the outlet shop at Dalton Park
2026年1月24日
FatFace - DALTON PARK からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Easy to order
Easy to order. Free delivery to local store.
Items of excellent quality
Well recommended
2026年1月12日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
staff extremely helpful here.
The staff extremely helpful and took time to show us other tops we had missed when looking. Came home satisfied with info of online shopping as well, we made 4 purchases and got the size we wanted on line for one top. Would highly recommend
2026年1月12日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality shirt dispatched to…
Excellent quality shirt dispatched to the local branch very efficiently and I was kept in the loop at all times.
2025年12月28日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought this for my daughter for…
I bought this for my daughter for Christmas ,they look really nice ,it was so easy to collect,only trouble is it's very hard to get parked at Dalton Park
2025年12月5日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Maxine was helpful
Maxine was helpful, honest and very pleasant , excellent service.
2025年11月11日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always realy friendly and helpful…
As always realy friendly and helpful shop. Nothing is ever a bother and happy with it. Thanks maxine
2025年11月11日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality
Ordered items very easily all delivered to store emails sent regularly with updates on my order
2025年10月31日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Above and beyond.
We went to Fatface at Dalton Park Seaham, whilst we were in there Maxine the assistant really stood out with her helpfulness, we could not fault her as she went above and beyond resulting in the best possible outcome for us. We will be using this store again, thank you Maxine for your helpfulness.
2025年10月21日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Asked to review an item ordered 30…
Asked to review an item ordered 30 August with collection date 02 September-email on 2nd advising of delay- no further email and item still not available for collection - hopefully item will be ready within next few days, who knows?
2025年9月7日
FatFace - DALTON PARK からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
The person who served me both times at…
The person who served me both times at the till was lovely, really chatty and helpful and seemed like a positive person which is exactly what I needed
2025年8月31日
FatFace - DALTON PARK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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