Love the quality of FatFace clothing! Beautifully made, flattering styles and gorgeous fabrics. The outlet at Dalton Park have amazing offers and staff are si helpful / highly recommend. Most of my w... もっと見る
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I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally to... もっと見る
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Fat face has become my favourite shop, the quality is very good. The stores always seem nicely stocked and very friendly staff.
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Visited the Dalton Park store yesterday Sunday 23rd and what a pleasant experience. After visiting a good few other stores where the staff seemed as miserable as the weather and then walking into Fatf... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 69/71 Dalton Park, SR7 9HU, Murton, County Durham, 英国
- 01915 264712
4.8
優良
132件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I visited Dalton Park Store today
I visited Dalton Park Store today. I found exactly what I was looking for. The store was well presented. Maxine, who served me, was very friendly, polite and professional. Thank you, Maxine.
2024年10月22日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hello Gillian
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
Very friendly and helpful service from Maxine
Very friendly and helpful service from Maxine.
2024年10月22日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
Perfect fit and delivery was earlier…
Perfect fit and delivery was earlier than expected to the local outlet
2024年8月7日
FatFace - DALTON PARK からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great Customer Service at Fatface…
Great Customer Service at Fatface Dalton Park today. I had to return a bag I had purchased for my daughter about four months ago which was faulty. Unfortunately I couldn’t find my receipt and couldn’t give an exact date so didn’t think it would be possible to get a refund. The assistant and manager sifted through the records for the past months and eventually found my receipt. They went out of their way to be of help and are a credit to Fatface. Well done to you both and your outstanding customer service was greatly appreciated.
2024年7月22日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
First time shopping here and it’s such…
First time shopping here and it’s such a Spacious shop and great products.
The shop assistant who served me was lovely & bubbly (I didn’t manage to get her name!) but a credit to the store. Will definitely come back to purchase more.
2024年7月13日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hello Kimberley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good service
Very easy to order good service and delivery communication throughout. Order is what was described
2024年6月25日
FatFace - DALTON PARK からの回答
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – CD
Great service
Called into the store to have a look for holiday clothes, great offers on the bikinis and some good reductions on other summer items. I was served quickly at the till and the lad that served me ( Lewis I think he was called ) was really friendly and helpful. As I was buying holiday clothes he asked if I had a holiday planned and showed a genuine interest in chatting to me about it, he was a real credit to fat face.
2024年6月2日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Not happy with Sian attitude over a next bag , rest of the staff great…
Not happy with
2024年5月8日
自発的なレビュー
FatFace - DALTON PARK からの回答
Good afternoon,
Thank you for taking the time to leave a review.
We're sorry to hear you've had this experience with us. Please be assured this will be raised with the appropriate department.
If you ever need our assistance, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm. LC
Order arrived quick picked it up at…
Order arrived quick picked it up at dalton park store and the staff were lovely and friendly
2024年4月22日
FatFace - DALTON PARK からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - DALTON PARK からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Order ready for collection quickly and…
Order ready for collection quickly and easy collection form very helpful staff
2024年3月26日
FatFace - DALTON PARK からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dalton park
Been to Dalton Park fat face .such a warm inviting shop &the staff are very really helpful &friendly ,will definitely visit again
2024年3月28日
自発的なレビュー
FatFace - DALTON PARK からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Clean store with good layout
Clean store with good layout. Staff visible and approachable but not intrusive. Very polite, helpful cashier. Lovely idea of 20p charge for carrier bag to go to a named charity
2024年3月13日
自発的なレビュー
FatFace - DALTON PARK からの回答
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Dalton Park Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Brilliant Staff
Fatface is my favourite shop for clothing and the Dalton Park store staff are absolutely amazing, from entering the store to leaving they can not do enough to make your shopping experience any more enjoyable. 😀
2024年3月1日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hello, Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy many more positive experiences with us! Have a great day! TS
Fantastic customer service today from…
Fantastic customer service today from Keira. Looking for a new jacket, Keira was so friendly with great advice. Really made me feel at ease, so helpful. Fantastic customer service.
2024年2月17日
自発的なレビュー
FatFace - DALTON PARK からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received such great customer service at one of our store. We look forward to welcoming you back soon!
Take care.-GM
Great shop
Amazing store and online store. Both easy to navigate round. Great quality clothes and accessories. Staff super friendly.
2024年1月4日
FatFace - DALTON PARK からの回答
Good Afternoon Jean,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Really good quality
Really good quality and son loves it
Customer service was lovely and staff were friendly
2023年12月4日
FatFace - DALTON PARK からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Dalton Park store to be so helpful and that you experienced some great customer service. I will be sure to pass on your lovely comments to the team.
Take care, MM
polite and easy process
2023年11月30日
FatFace - DALTON PARK からの回答
Good Afternoon Christine,
Thank you for taking the time to leave us a review.
I am happy to hear you had a positive experience whilst shopping with us. We really look forward to welcoming you back!!
Kind Regards, JW
Great service!
Gud service & excellent returns via the shop aswell as post. Great quality tank top. V plsd
2023年11月29日
FatFace - DALTON PARK からの回答
Good Afternoon Annie,
Thank you for taking the time to leave us a review!
I am so happy to hear you are happy with the service you have received from us and that you are pleased with the items you have received!
We love to hear such positive feedback!
Kind Regards, JW
FatFace - DALTON PARK からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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