All the clothes are well made, good quality. Sadly I have osteoporosis and I’m shrinking therefore the regular fit dresses are a shade too long. Most of my wardrobe is full of Fatface which I wear eve... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I recently purchased dress from Fat Face and I'm so impressed! The is even more vibrant in person, and the material feels luxurious against my skin. It has a beautiful a pockets. The fit is perfect... もっと見る
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Saw an item online, went to large FF shop at Fort Kinnaird Edinburgh to try on before purchasing. Not stocked. Bought online for next day collection. Took 4 days to arrive. Item is great but I'm fed u... もっと見る
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I had to return a pair of jeans ordered online. I returned them to store without charge. Excellent fast and friendly customer service. I then ordered a different pair online and click and collect serv... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit F9 Fort�Kinnaird, EH15 3RH, Edinburgh, Lothian, 英国
- 01316 691035
4.5
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The skirt is very nice
The skirt is very nice. The material is of good quality. The elastic at the back os uneven
2026年4月29日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So pleased with all my purchases.
All the clothes are well made, good quality. Sadly I have osteoporosis and I’m shrinking therefore the regular fit dresses are a shade too long. Most of my wardrobe is full of Fatface which I wear everyday.
2026年4月24日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality shorts although getting a…
Good quality shorts although getting a bit expensive
2026年3月24日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello, thank you for your review. I am so pleased to hear your positive experience. Have a great day! Take care, CM
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Good all around
Easy to order, excellent quality of materials, cut and fit. Staff at the shop were helpful and courteous.
2026年2月18日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great product and service as usual!
I bought a nice Christmas jumper in a sale. I thought, what the hell, Christmas starts earlier every year, I'll be wearing it soon! The jumper is great and the service excellent as usual.
2026年1月20日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Light weight but cosy jumper
Easy pick up from local store. Lovely light weight but warm jumper. Good for travelling, washes at 30 and dries quickly.
2026年1月3日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely range of very well made clothes!
Great quality and styles in a great choice of clothes. Never fail to be impressed by how well made they are. The staff in Fatface are always really friendly and ready to help and advise!
2026年1月7日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Very annoyed!
My order should have arrived on Monday 22nd but I had an email to say it had been delayed. Then I had a text telling me it had been delayed until 29th - A whole week later, and too late for Christmas! And much too late for one of the recipients who was flying back home on 28th. I did go to the store where I should have picked them up to be told that I’ll have to go back and pick them up when they do come in, and return them.
Unbelievably, on that day (22nd) I ordered the same items from Next online (yes, same Fatface items) and picked them up (from Next (next door to the Fatface store) the next day (23rd). Now, that was good service!
I still do not have the items from Fatface as it’s now 28th so I will need to go back to the shop tomorrow (if they arrive!) and return them then.
Yes I am very annoyed with the service from Fatface. So far no explanation!
2025年12月28日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great and helpfull staff
2025年12月4日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Click and collect
I ordered an item to be collected in store, it was available quickly and the process of collecting it was as smooth as possible. The sales staff were very friendly and accommodating.
2025年11月19日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love going to this shop
Love going to this shop! Staff are very friendly, happy and helpful. Ordered online but had to return - absolutely no problems. They were also happy to order again in store for me. Online order came within a few days and I was kept up to date with its progress.
2025年10月18日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fatface great quality somethings…
Love Fatface great quality somethings are a little expensive but do love the styles
2025年10月13日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Still not received my order and you're…
Still not received my order and you're asking for a review?
2025年10月16日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Amazing just popped into local branch
Amazing just popped into local branch
Usual quality
2025年10月4日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface rocks
The staff were super helpful and very pleasant to deal with. My order was ready for me to collect as per the email. Bought a few extra pieces whilst I was in the store. I have been shopping at Fatface for the last 16 years and love their clothes.
2025年8月16日
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EDINBURGH FORT KINNAIRD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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