Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I ordered online, the items were delivered to store, I tried on one item in the store and returned as I didn't like it and took the other item home. I received regular updates of the delivery and whe... もっと見る
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Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on t... もっと見る
企業が回答しました
Very easy to ordered on line then pickup from local store. Staff always friendly and helpful. Changing room private and spacious.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
69 George Street, EH2 2JG, Edinburgh, Lothian, 英国
- 01312 251568
4.7
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love the style and quality of the…
Love the style and quality of the cardigan. Arrived on time , quick fast delivery.
2025年4月30日
FatFace - EDINBURGH からの回答
Good afternoon, I am so please to hear your positive shopping experience. Thank you, CM
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Thank you Trustpilot
Thank you Trustpilot. After posting 1 star review regarding my deleyed order and no correspondence with FatFace, suddenly the next day the order appeared to be ready for collection.
2025年4月9日
自発的なレビュー
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Edinburgh store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Very pleased with handbag I ordered…
Very pleased with handbag I ordered online & the service I received in the shop when I collected it.
2025年4月6日
FatFace - EDINBURGH からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience at Edinburgh store
We visited the Edinburgh George Street store over the weekend. The staff are always so friendly and welcoming. The clothes are great quality and I found a pair of jeans that fit perfectly!
2025年3月15日
自発的なレビュー
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
FATFACE
Very helpful and not in your face staff 🙂. Lara served us in Edinburgh's George Street store.
Great value for item purchased. 👍
Definitely shopping there again.
FATFACE has a wide range of items on display, always worth a pop in shop while in the city centre.
2025年3月6日
自発的なレビュー
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CT
The item I ordered was a perfect fit
The item I ordered was a perfect fit, but I could have exchanged it at the shop if I had wanted. It arrived in the shop ahead of scheduled date and the process of picking it up was quick and straightforward. After placing my order I was informed regularly about its "journey".
2025年1月16日
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besides the overall good quality of…
Besides the overall good quality of clothing, website is easy to use. Staff members at the Edinburgh store are welcoming, friendly, and exceptionally helpful. Overall, it’s been a wonderful experience!
2025年1月9日
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
1st time Fat Face user.
Almost lost a point because there was a delay in getting my order to the shop for collection. I was kept well informed and was happy with everything else. Would happily use again. 👍
2024年12月16日
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
satisfied customer
Items arrived prompt, happy with quality, I'm a regular customer in store and online. One of my preferred stores to shop.
2024年12月15日
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Informed immediately was delay in pick…
Informed immediately was delay in pick up time. Shop assistant helpful and friendly on pick up.
2024年12月14日
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
We love the pajama bottoms but I’m…
We love the pajama bottoms but I’m disappointed that you no longer offer the ‘short’ length. Please reconsider and bring back that option
2024年12月11日
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
PJ’s for Christmas
Traditional pyjama shop for Christmas, everyone gets a pair!
Pricing good, Edinburgh shop staff helpful and pleasant as usual.
Proof will be if Santa got it right on Christmas morning!
2024年12月5日
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality product and helpful staff.
2024年11月26日
FatFace - EDINBURGH からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
One word QUALITY ….
2024年9月9日
FatFace - EDINBURGH からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
brilliant service great delivery…
brilliant service great delivery unfortunately will need to return item as its too big.
2024年9月4日
FatFace - EDINBURGH からの回答
Hello Sylvia
Thank you for your review. I am pleased to hear that you had a positive shopping experience, but I'm sorry to hear that your ordered item was too big.
Take care, LE
YesWould give you 5stars from ordering to…
Would give you 5stars from ordering to receiving and also for posting back. It was just a shame the dress I ordered was a 16 short and it came in a 16 short package but was actually a 16 regular on the label. That was the reason for it being sent back..
2024年9月8日
FatFace - EDINBURGH からの回答
Hello Isabel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EDINBURGH からの回答
Hello Tracy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I've only recently really discovered…
I've only recently really discovered Fat face. I've always considered them too expensive, but have them a go in the sales. Great items and a good fit for me. The availability of tall sizes is a winner. will still haunt the sales and full RRP is just more than I can justify.
2024年8月26日
FatFace - EDINBURGH からの回答
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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