I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... もっと見る
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I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... もっと見る
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Although I’ve bought Fatface clothes for myself and as gifts, I hadn’t bought anything for my husband and wasn’t sure what size to order. I ordered two sizes, one was perfect and the other item I r... もっと見る
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Great quality, lovely designs for every season. Fatface is my favourite high street brand, never disappoints! Went to Farnham branch to pick up my order, friendly and helpful staff.
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
51 The Borough, GU9 7NW, Farnham, Surrey, 英国
- 01252 714790
4.9
優良
117件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The staff in Farnham are always very…
The staff in Farnham are always very friendly and helpful
2026年4月26日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good customer service (online and in store) and very good quality clothes.
Although I’ve bought Fatface clothes for myself and as gifts, I hadn’t bought anything for my husband and wasn’t sure what size to order. I ordered two sizes, one was perfect and the other item I returned to store. The staff were very friendly and helpful, and the amount refunded was in my account two days later. Every item I’ve bought from FatFace has been good quality and washes very well.
If I had one request it would be that ‘tall’ options are available on women’s tops, as well as on a wider selection of men’s. The sleeves are quite often about two to three inches too short for me (I’m 5ft 8”). Even the tall option of the fleece I bought for my husband could do with an extra couple of inches on the body and sleeve length (he is 6ft 1”).
2026年2月12日
FatFace - FARNHAM からの回答
Thank you so much for taking the time to share your experience - we really appreciate it! We’re delighted to hear that the team in store were so helpful and that your return was smooth. It’s also lovely to know your FatFace pieces have been washing and wearing well.
And thank you for the feedback on tall options - this is really valuable, and we’ll make sure it reaches our product teams. We’re always looking at ways to improve our fit range, so comments like yours make a real difference.
Thank you, LE
a pyjama top and pyjama bottoms
I ordered a pyjama top and pyjama bottoms as a Christmas gift on line as they were not available in store at the Farnham branch. I arranged for the items to be delivered to the store for me to pick up.
I was told they would arrive in plenty of time for Christmas but in event one item didn’t arrive. Luckily my good friend was not upset to receive the gift after Christmas so all was well.
She was very pleased with the items I’m pleased to say.
2025年12月27日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface always first point of call!
Excellent speed of service and happy staff.
Jumper warm and good quality although not quite as good since the big guys took over.
2026年1月2日
FatFace - FARNHAM からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans. Helpful staff.
They didn't have my size in the Farnham shop. They ordered two pairs of the jeans I wanted. They arrived at my house the next day and fitted perfectly.
The staff are always helpful.
2024年11月13日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering online; friendly staff when collected
Easy ordering online, my order was ready at the store where I was greeted by friendly staff, good quality tops.
2025年9月10日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and well-priced clothing…
Good quality and well-priced clothing and excellent service.
2025年9月9日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I went to collect
I went to collect, an online order as I wanted to try the garments on, the assistant was very welcoming and engaging.
I was unsure of the leg length and was able to try a different length to compare while I was in store.
Great experience.
2025年9月1日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly staff
Fat face Farnham , is my favourite shop . Staff are so helpful and friendly.
Always a pleasure to go in there .
2025年8月20日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just love FatFace, such good service and quality.
Just love FatFace for both ladies and mens clothing, great quality. Click and collect service in store is so convenient too. Also, should you need to, returns are very easy and refunds come through quickly.
2025年6月29日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great
On line order came swiftly to collect at Farnham store. This si my third pair o the Chesil cord trousers. Perfect fir, light fabric suitable or Spring and Autumn.
2025年5月20日
FatFace - FARNHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The clothes are great and fit well and…
The clothes are great and fit well and service quick and easy. The staff wonderful
2025年5月5日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent return experience
Ordered two items online. One was lovely and I kept, the other didn’t suit me at all but it was so simple and easy to return that item to my local store - no tedious paperwork, they did it all and I had a refund within a few days . Great service
2025年4月30日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dresses -easy ordering and pick…
Lovely dresses -easy ordering and pick up from the local store
2025年4月19日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CT
Returned one dress for another.Better length for me.ery helpful sales assistant.Swapped…
Very helpful sales assistant.Swapped one item for another.
2025年4月13日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - FARNHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Always great service
Always great service - very competent staff and wonderful manager BILL!
2025年3月17日
FatFace - FARNHAM からの回答
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT
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