Some good sale offers. Just a shame as visited your Farnham branch again yesterday and asked if remaining sale goods were Subject to the extra 20%, but told that this extra offer had finished. Would... もっと見る
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I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... もっと見る
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I had a great customer service in Fatface Farnham. A guy and a girl ( I can’t remember their names 😁) made my shopping experience an enjoyable one. They will definitely be getting my money again!
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I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
51 The Borough, GU9 7NW, Farnham, Surrey, 英国
- 01252 714790
4.7
優良
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great item as described
Great item as described. Collected from local store where the staff were very friendly
2026年9月9日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Some good sale offers
Some good sale offers. Just a shame as visited your Farnham branch again yesterday and asked if remaining sale goods were Subject to the extra 20%, but told that this extra offer had finished.
Would have e spent more money if this was not the case, so you lose out because of this. Alan Penfold
2026年9月7日
FatFace - FARNHAM からの回答
Thank you for your feedback. We're sorry to hear you were disappointed. We clearly advertise the start and end dates of our promotions, and unfortunately once an offer has reached its end date, we're unable to continue applying the discount.
Customer service was great!
2026年8月29日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothes
Lovely clothes, easy ordering and friendly staff when I picked up at local store
2026年8月28日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a great customer service in…
I had a great customer service in Fatface Farnham. A guy and a girl ( I can’t remember their names 😁) made my shopping experience an enjoyable one. They will definitely be getting my money again!
2026年8月8日
自発的なレビュー
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love fatface clothes and accessories
Love fatface clothes and accessories. Always good quality.
2026年7月23日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
so efficient
when I collected my parcel from a local FatFace store, I was able to return it and purchase a replacement all at the same time...brilliant
2026年7月22日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good very helpful service
2026年7月14日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice product
Nice product, good quality fabric. good price (in sale), easy to collect from store.
2026年7月11日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality cotton clothes.
Good quality clothes. Long length in Men’s T-shirts is good. Click &collect arrived on time.
2026年7月15日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tropical flower shorts
I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave fault on the back pocket. I wasn't sure what to do but the store manager contacted a couple of other stores - without success - then offered me a discount, which I accepted! I most probably would have returned the shorts if he hadn't been so helpful.
2026年6月20日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and helpful
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
2026年6月18日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
New shorts long length the same as those 2 years ago. Thank you
Ordered some new shorts as need the long length not available in most stores and they appear and seem to be the same quality as the ones I already own :)
Delivered on time to a friendly local store.
2026年5月25日
FatFace - FARNHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
My £90 jacket was delivered to the…
My £90 jacket was delivered to the wrong shop. Still no sign of it. No communication other to tell me it was at wrong shop. I phoned and was told to be patient, !! Not good enough is it. Still no sign of my jacket, and rhe event I wanted to wear it to has been and gone. Very disappointed
2026年5月23日
FatFace - FARNHAM からの回答
Hello Brian, thank you for your review. We are really sorry to hear that this has happened. A member of our team will be in touch shortly to help resolve this for you.
Thanks, LE
The staff in Farnham are always very…
The staff in Farnham are always very friendly and helpful
2026年4月26日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good customer service (online and in store) and very good quality clothes.
Although I’ve bought Fatface clothes for myself and as gifts, I hadn’t bought anything for my husband and wasn’t sure what size to order. I ordered two sizes, one was perfect and the other item I returned to store. The staff were very friendly and helpful, and the amount refunded was in my account two days later. Every item I’ve bought from FatFace has been good quality and washes very well.
If I had one request it would be that ‘tall’ options are available on women’s tops, as well as on a wider selection of men’s. The sleeves are quite often about two to three inches too short for me (I’m 5ft 8”). Even the tall option of the fleece I bought for my husband could do with an extra couple of inches on the body and sleeve length (he is 6ft 1”).
2026年2月12日
FatFace - FARNHAM からの回答
Thank you so much for taking the time to share your experience - we really appreciate it! We’re delighted to hear that the team in store were so helpful and that your return was smooth. It’s also lovely to know your FatFace pieces have been washing and wearing well.
And thank you for the feedback on tall options - this is really valuable, and we’ll make sure it reaches our product teams. We’re always looking at ways to improve our fit range, so comments like yours make a real difference.
Thank you, LE
a pyjama top and pyjama bottoms
I ordered a pyjama top and pyjama bottoms as a Christmas gift on line as they were not available in store at the Farnham branch. I arranged for the items to be delivered to the store for me to pick up.
I was told they would arrive in plenty of time for Christmas but in event one item didn’t arrive. Luckily my good friend was not upset to receive the gift after Christmas so all was well.
She was very pleased with the items I’m pleased to say.
2025年12月27日
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface always first point of call!
Excellent speed of service and happy staff.
Jumper warm and good quality although not quite as good since the big guys took over.
2026年1月2日
FatFace - FARNHAM からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
FatFace - FARNHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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