I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... もっと見る
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I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... もっと見る
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Although I’ve bought Fatface clothes for myself and as gifts, I hadn’t bought anything for my husband and wasn’t sure what size to order. I ordered two sizes, one was perfect and the other item I r... もっと見る
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Great quality, lovely designs for every season. Fatface is my favourite high street brand, never disappoints! Went to Farnham branch to pick up my order, friendly and helpful staff.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
51 The Borough, GU9 7NW, Farnham, Surrey, 英国
- 01252 714790
4.9
優良
117件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Usual high quality clothing & a great…
Usual high quality clothing & a great fit. Lovely helpful staff.
2024年4月22日
FatFace - FARNHAM からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and fit. We look forward to welcoming you back soon!
Take care.- GM
Friendly efficient service
2024年4月23日
FatFace - FARNHAM からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Very helpful service & very pleased…
Very helpful service & very pleased with my purchase- thanks
2024年4月22日
FatFace - FARNHAM からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Order arrived b 4 time picked up no…
Order arrived b 4 time picked up no problems order fits ok can not ask 4 more
2024年4月19日
FatFace - FARNHAM からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Purchased two polo shirts on line…
Purchased two polo shirts on line however the size was too large for the recipient. Found I could take the shirts back to a local store to exchange or have a refund. Took the shirts back to the Farnham store and the staff could not have been more helpful. Changed the shirts for one size smaller and every aspect is now perfect.
2024年4月23日
FatFace - FARNHAM からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
I shopped at the Farnham branch of…Fat Face
I shopped at the Farnham branch of Fatface today and the staff were so helpfull and friendly. Particularly Pavni who made a real effort to sort out jewellery for me! Well done Farnham branch!
2024年4月22日
自発的なレビュー
FatFace - FARNHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Bill was a great help and did exactly…
Bill was a great help and did exactly what was discussed straight away.
2024年4月7日
FatFace - FARNHAM からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you have had such a great experience when visiting our Farnham store. I will be sure to pass on your lovely comments to the team.
All the best, MM
I visit the Farnham Fatface shop…
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can.
Recently, I needed to acquire an item which was not in stock and the store manager, Bill, went above and beyond to ensure I was able to get the item I needed, top marks Farnham Store.. Keep up the excellent service
2024年4月15日
自発的なレビュー
FatFace - FARNHAM からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
First class product and customer service
Lovely skirt and very friendly and efficient service at outlet.
2024年3月26日
FatFace - FARNHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - FARNHAM からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace for any occasion
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories are suitable for all ages and are sourced by sustainable materials which are kind to our environment.
2024年1月3日
FatFace - FARNHAM からの回答
Good Afternoon Annette,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Excellent jumper and fast delivery 👍
2023年12月13日
FatFace - FARNHAM からの回答
Hello Dave
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - FARNHAM からの回答
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality products
Good quality products in the sizes requested. First time use of online order from this company was less easy as thrown back to top of screen after first item and had to search all over again for next item
2023年11月18日
FatFace - FARNHAM からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Order was fast and stress free pick up…
Order was fast and stress free pick up - lovely quality as always
2023年11月27日
FatFace - FARNHAM からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love the kids clothes and great service
Love the shop, great service and love the kids clothes
2023年11月24日
FatFace - FARNHAM からの回答
Good afternoon, Emma.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Farnham store.
Take care, JB
FatFace - FARNHAM からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Staff are always really helpful and…
Staff are always really helpful and great fat face now do click and collect.
2023年11月22日
FatFace - FARNHAM からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
FatFace - FARNHAM からの回答
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent online ordering both delivery and store pickup. Kept up to date all along the way.
2023年11月14日
FatFace - FARNHAM からの回答
Good Afternoon Carol,
Thank you for taking the time to leave is a review!
I am so happy to hear about your instore shopping experience, aswell as your online experience! it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Kind Regards, JW
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