I ordered a pair of shorts online to be delivered to the Farnham branch of Fatface, as they were not available instore. I went to collect them and tried them on, they fitted perfectly but had a weave... もっと見る
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when I collected my parcel from a local FatFace store, I was able to return it and purchase a replacement all at the same time...brilliant
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I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... もっと見る
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I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
51 The Borough, GU9 7NW, Farnham, Surrey, 英国
- 01252 714790
4.7
優良
126件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff always friendly and helpful
Staff always friendly and helpful. It’s a smallish store but has a good selection of clothes.
2024年8月6日
FatFace - FARNHAM からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great product and color range
Great product and color range. Really positive experience on collection from score with a friendly staff team, all with a smile.
2024年7月22日
FatFace - FARNHAM からの回答
Hello Alan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality clothing
Good quality clothing, helpful staff and regular updates for collection of orders
2024年7月19日
FatFace - FARNHAM からの回答
Hi there,
Thank you for taking the time to leave us your review.
We are delighted to read your feedback regarding quality and service, and we look forward to welcoming you back soon!
Take care. -GM
Great Service
Quick & easy ordering service & friendly staff at chossen store for collection.
2024年7月14日
FatFace - FARNHAM からの回答
Good morning
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great t-shirts
Lovely t-shirts, high quality as usual and I was able to collect from my local fatface
2024年7月1日
FatFace - FARNHAM からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - FARNHAM からの回答
Good afternoon, Roisin.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Farnham store.
Take care, JB
FatFace - FARNHAM からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Kept informed about the situation staff…
Kept informed about the situation staff very efficient when collecting the dress
2024年5月11日
FatFace - FARNHAM からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your Dress, and look forward to welcoming you back soon!
Take care. -GM
FatFace - FARNHAM からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Usual high quality clothing & a great…
Usual high quality clothing & a great fit. Lovely helpful staff.
2024年4月22日
FatFace - FARNHAM からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and fit. We look forward to welcoming you back soon!
Take care.- GM
Friendly efficient service
2024年4月23日
FatFace - FARNHAM からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Very helpful service & very pleased…
Very helpful service & very pleased with my purchase- thanks
2024年4月22日
FatFace - FARNHAM からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Order arrived b 4 time picked up no…
Order arrived b 4 time picked up no problems order fits ok can not ask 4 more
2024年4月19日
FatFace - FARNHAM からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Purchased two polo shirts on line…
Purchased two polo shirts on line however the size was too large for the recipient. Found I could take the shirts back to a local store to exchange or have a refund. Took the shirts back to the Farnham store and the staff could not have been more helpful. Changed the shirts for one size smaller and every aspect is now perfect.
2024年4月23日
FatFace - FARNHAM からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
I shopped at the Farnham branch of…Fat Face
I shopped at the Farnham branch of Fatface today and the staff were so helpfull and friendly. Particularly Pavni who made a real effort to sort out jewellery for me! Well done Farnham branch!
2024年4月22日
自発的なレビュー
FatFace - FARNHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Bill was a great help and did exactly…
Bill was a great help and did exactly what was discussed straight away.
2024年4月7日
FatFace - FARNHAM からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you have had such a great experience when visiting our Farnham store. I will be sure to pass on your lovely comments to the team.
All the best, MM
I visit the Farnham Fatface shop…
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can.
Recently, I needed to acquire an item which was not in stock and the store manager, Bill, went above and beyond to ensure I was able to get the item I needed, top marks Farnham Store.. Keep up the excellent service
2024年4月15日
自発的なレビュー
FatFace - FARNHAM からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
First class product and customer service
Lovely skirt and very friendly and efficient service at outlet.
2024年3月26日
FatFace - FARNHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - FARNHAM からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace for any occasion
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories are suitable for all ages and are sourced by sustainable materials which are kind to our environment.
2024年1月3日
FatFace - FARNHAM からの回答
Good Afternoon Annette,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
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