Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... もっと見る
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Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscoveri... もっと見る
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Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me an... もっと見る
企業が回答しました
Picked up ordered items from Buchanan Street, Glasgow branch. Process very easy, tried on jacket and it was a good fit, staff gave me a bag to get it home, as on line order bag damaged upon opening.... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 185/221 Buchanan Street, G1 2JZ, Glasgow, Lanarkshire, 英国
- 01413 532862
4.8
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered on line
Ordered on line, size was spot on for a 6foot 1” man, the quality of the item was great 👍
2024年1月7日
FatFace - GLASGOW 3 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear your feedback regarding sizing and quality. We hope you love your purchase.
Take care. -GM
Very happy with my new jeans
Very happy with my new jeans, dressing gown and socks. Excellent quality and I’m short and the 10s jeans from Fat Face always fit me perfectly, which is not easy as I am 5’2 and at times struggle to get a good fit in jeans.
Quick and easy delivery, always find it easy to return if I buy 2 sizes which is a big plus.
Bought these online but always find the staff in Glasgow Buchanan Street excellent, I have been in store too this month.
2024年1月8日
FatFace - GLASGOW 3 からの回答
Good morning,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Great service
Great service. Staff all lovely.
Husband didn’t like the item and the return was no bother.
2023年12月9日
FatFace - GLASGOW 3 からの回答
Hello Carla
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great website and great selection of…
Great website and great selection of choices to choose from good quality and value for money
2023年12月6日
FatFace - GLASGOW 3 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Friendly and helpful staff
Easy to order, quick delivery to shop even though run up to Christmas. Staff very helpful and friendly as always at Glasgow Buchanan St. I also had something to return with was easy and money in my account quickly.
2023年12月3日
FatFace - GLASGOW 3 からの回答
Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My wife and I have enjoyed shopping at…
My wife and I have enjoyed shopping at Fat Face from Inverness to London UK.The styles,quality and price has kept us coming back over the past many years.Always found staff knowledgeable and pleasant.Now we have Fat Face in Canada we will be regular customers.Rescently did on line shopping.It was a breeze.Product deliver on time for Christmas.Thankyou.
2023年12月1日
FatFace - GLASGOW 3 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the clothes but don't Carry the…
Love the clothes but don't Carry the larger sizes in store. Had to order from the website.
2023年12月6日
FatFace - GLASGOW 3 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Beautiful colours and prints
Beautiful colours and collections tops colours to match love this store
2023年12月6日
FatFace - GLASGOW 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - GLASGOW 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Helpful friendly staff
Staff helpful and was easy to return item when I had changed my mind.
2023年11月29日
FatFace - GLASGOW 3 からの回答
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - GLASGOW 3 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - GLASGOW 3 からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Great Service 👍
2023年11月29日
FatFace - GLASGOW 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Use FF for the majority of my clothes…
Use FF for the majority of my clothes and won’t be changing that. Long may your quality reign.
2023年11月19日
FatFace - GLASGOW 3 からの回答
Good afternoon, Michael.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Bomber knitted cardigan
The cardigan I ordered was excellent quality, but unfortunately the medium size I ordered was too big. I returned item to the shop and was given a refund. The lady I dealt with in the shop was very helpful.
I intend to order the item in a smaller size.
I would recommend to down size if ordering this garment.
2023年11月25日
FatFace - GLASGOW 3 からの回答
Hi there, thank you for taking the time to leave your review. I am sorry to hear the item was the wrong size, but pleased the store were able to help you with this.
Take care, LE
Caring Expertise
A warm welcome; Informed advice from staff good listeners; expertise to assist size change & and good quality clothing product (puffer jacket)
2023年11月23日
FatFace - GLASGOW 3 からの回答
Good afternoon, Alan.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Glasgow store.
Take care, JB
Exactly the dungarees I wanted
Exactly the dungarees I wanted. It is perfect fit, slim leg. I can’t wait to wear it. Fatface dungarees are perfect!!!
2023年11月21日
FatFace - GLASGOW 3 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - GLASGOW 3 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Collection at the store was made easy
Collection at the store was made easy. Staff were friendly and helpful. Good atmosphere in store. One point of constructive criticism would be to improve the quality of the lighting in the changing rooms, which is very unflattering.
2023年11月1日
FatFace - GLASGOW 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I ordered through the website which was…
I ordered through the website which was really straight forward! I was kept up to date with my order. Quality excellent as always. Pickup went very smoothly in the shop where the staff were efficient, very helpful and friendly.
2023年11月5日
FatFace - GLASGOW 3 からの回答
Good afternoon, Alison.
Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.
Take care, JB
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