Your shop staff were all cheerful, friendly, and so helpful, giving me the best advice. I always enjoy visiting your stores. Also, the dresses I have bought are always really good quality. Thank you!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... もっと見る
企業が回答しました
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... もっと見る
企業が回答しました
The top is absolutely fabulous. Really thrilled to get it in the sale. Excellent quality. The delivery was delayed by several days but that wasn’t a problem
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, 英国
- 01422 843035
4.7
優良
150件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very positive experience with some lovely staff
We called in today to have a shop around (myself, my mum, auntie and grandma) we were greeted by Jane and Kim. They honestly couldn't be more helpful and passionate about the clothing and the brand. Really helped us pick out some stunning pieces that fit and suited our styles and body types. They were so helpful and willing to spend time with us and any other customers in the shop. It felt like a really personal experience. I would visit hebden bridge for this shop alone. Thank you so much to Kim and Jayne!xx
2024年7月13日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - HEBDEN BRIDGE からの回答
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great products and seamless service in…
Great products and seamless service in store, online or when collecting ordered items in store. Staff are most welcoming and helpful
2024年6月26日
FatFace - HEBDEN BRIDGE からの回答
Good afternoon, Jane.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
Returned item
Although I returned the item (too large) I received a refund quickly and the procedure was easy. Everything at the shop where I collected was also easy.
2024年6月20日
FatFace - HEBDEN BRIDGE からの回答
Good afternoon, Susan.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
Jayne was AMAZING xx our white witch ♥️…
Jayne was AMAZING xx our white witch ♥️ would not have decided had it not been for her patience and her kindness. Thank yooouuu xx
2024年6月12日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a great visit to our Hebden Bridge store and that you found Jayne and the crew there to be so friendly. I hope you continue to have a great shopping experience with us.
All the best, MM
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Lovely ladies in the Hebden Bridge…
Lovely ladies in the Hebden Bridge store, Jayne and Kim. Very friendly, knew their stock. Excellent customer service.
2024年5月25日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so so happy to read that you received such a great service from our crew in our Hebden Bridge store. I will be be sure to pass this on to the team.
All the best, MM
FatFace - HEBDEN BRIDGE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service, and love your purchase. We look forward to welcoming you back soon!
Take care. -GM
As always lovely friendly helpful…
As always lovely friendly helpful staff. Love shopping in Fat Face
2024年5月3日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had to change an item that I had…
I had to change an item that I had ordered online and went to your Hebden Bridge store.The member of staff was so pleasant and efficient,making the whole experience pleasurable.
2024年3月29日
FatFace - HEBDEN BRIDGE からの回答
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Hebden Bridge store to be so helpful when you visit and that they could assist with your return. I hope you continue to enjoy your visit to our stores.
All the best, MM
FatFace - HEBDEN BRIDGE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a positive experience at one of our stores. We forward to welcoming you back soon.
Take care. -GM
Ordered online to collect at Hebden…
Ordered online to collect at Hebden Bridge. Delivery was quicker than expected and on collection staff were pleasant and helpful. Looking around the store everything was well laid out and there was a good choice.
2024年3月27日
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff in the Hebden Bridge Shop go…
The staff in the Hebden Bridge Shop go the extra mile and are an asset towards the team.
Nothing is too much trouble.
2024年2月12日
FatFace - HEBDEN BRIDGE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at our Hebden store. We look forward to welcoming you back soon!
Take care. -GM
FatFace - HEBDEN BRIDGE からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find the crew in our Hebden Bridge store to b so friendly and helpful, I will be sure to pass on these comments to the team. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Super friendly service :)
Visited with friends and had a wonderful experience at the store. Jayney and Kim went over and above in helpfulness - ordering a coat online for me that wasn’t available their store. Their friendly and warm service was exceptional - and they obviously enjoy their job. Thank you both!
2024年2月4日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Helpfull staff
Lovely location very helpful staff they put aside the item I wanted then helped me with a problem with my gift card
2024年1月3日
FatFace - HEBDEN BRIDGE からの回答
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Lovely store in a great location
Lovely store in a great location. Staff are always friendly and helpful,it's Dog friendly too! Bonus!
I bought some lovely items in the sale and I will be back again soon!
2024年1月2日
FatFace - HEBDEN BRIDGE からの回答
Good Afternoon Marie,
Thank you for taking the time to leave us a review!
I am glad you have had such a positive experience in our Hebden Bridge store, I will make sure to pass on this positive feedback for you!
We bet you look absolutely fabulous in your new Fat Face items, we cannot wait to welcome you back!
Kind Regards, JW
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。