Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... もっと見る
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Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... もっと見る
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I recently visited FatFace and was pleased by the outstanding customer service provided by Jane. From walking into the store, Jane greeted me with a warm smile and made me feel welcome. She took... もっと見る
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I saw a pair of dungarees in the Hebden Bridge shop which I liked but they didn’t have my size. The assistant was very helpful and gave me the code so I could order them online. The dungarees are a... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, 英国
- 01422 843035
4.8
優良
140件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Also so helpful and friendly in the…
Also so helpful and friendly in the hebden bridge shop
2024年10月16日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Megan's first day
Megan served us on her first day at the Hebden Bridge branch. She was friendly, professional and we were surprised to hear she had only just started working there. I'm sure she'll be an amazing member of the team while she's there. Thanks for your help Megan!
2024年10月6日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Cath
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Kim and Jayne of the hebden bridge shop…
Kim and Jayne of the hebden bridge shop were so friendly and kind they made my day!
2024年10月11日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely stunning dress
Absolutely stunning dress, lovely fit, gorgeous material and really well made. Delivery was fast too.... honestly what more can you ask for? Needless to say I highly recommend
2024年10月3日
FatFace - HEBDEN BRIDGE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful shop….
Beautifully laid out shop with super friendly staff. Big shout out to Jayne who went over and above. Made several lovely purchases.
2024年10月5日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Good morning Jacqueline
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Friendly staff who were quick to assist.
2024年10月5日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Good morning Tim
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Friendly and cheerful service from…
Friendly and cheerful service from staff at Hebden Bridge
2024年10月5日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Owen
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
FatFace - HEBDEN BRIDGE からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Friendly
Friendly, helpful staff at the Hebden Bridge Store. Always welcome our dog and spoil him with treats
2024年8月17日
FatFace - HEBDEN BRIDGE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Convenient collection at store
Convenient collection at store, straightforward process
Friendly staff
Easy ordering
Good sale prices
The lighting needs addressing at this store, the intense spots are at eye level and blinding, the sun is also blinding in the changing rooms so you can’t see yourself in the mirror, the curtains are also pretty useless esp when unisex. Small things easy to fix 🤞🤞
2024年8月9日
FatFace - HEBDEN BRIDGE からの回答
Hi Tod
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
lovely staff in Hebden Bridge
2024年8月6日
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very positive experience with some lovely staff
We called in today to have a shop around (myself, my mum, auntie and grandma) we were greeted by Jane and Kim. They honestly couldn't be more helpful and passionate about the clothing and the brand. Really helped us pick out some stunning pieces that fit and suited our styles and body types. They were so helpful and willing to spend time with us and any other customers in the shop. It felt like a really personal experience. I would visit hebden bridge for this shop alone. Thank you so much to Kim and Jayne!xx
2024年7月13日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - HEBDEN BRIDGE からの回答
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great products and seamless service in…
Great products and seamless service in store, online or when collecting ordered items in store. Staff are most welcoming and helpful
2024年6月26日
FatFace - HEBDEN BRIDGE からの回答
Good afternoon, Jane.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
Returned item
Although I returned the item (too large) I received a refund quickly and the procedure was easy. Everything at the shop where I collected was also easy.
2024年6月20日
FatFace - HEBDEN BRIDGE からの回答
Good afternoon, Susan.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
Jayne was AMAZING xx our white witch ♥️…
Jayne was AMAZING xx our white witch ♥️ would not have decided had it not been for her patience and her kindness. Thank yooouuu xx
2024年6月12日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a great visit to our Hebden Bridge store and that you found Jayne and the crew there to be so friendly. I hope you continue to have a great shopping experience with us.
All the best, MM
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Lovely ladies in the Hebden Bridge…
Lovely ladies in the Hebden Bridge store, Jayne and Kim. Very friendly, knew their stock. Excellent customer service.
2024年5月25日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so so happy to read that you received such a great service from our crew in our Hebden Bridge store. I will be be sure to pass this on to the team.
All the best, MM
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