Your shop staff were all cheerful, friendly, and so helpful, giving me the best advice. I always enjoy visiting your stores. Also, the dresses I have bought are always really good quality. Thank you!
企業が回答しました
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レビュアーのコメントを見てみましょう
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... もっと見る
企業が回答しました
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... もっと見る
企業が回答しました
The top is absolutely fabulous. Really thrilled to get it in the sale. Excellent quality. The delivery was delayed by several days but that wasn’t a problem
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, 英国
- 01422 843035
4.7
優良
150件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant customer care from Erin and…
Brilliant customer care from Erin and Alice . Went above and beyond to sort out an issue , which had actually been created by myself when I made the order.
Really friendly and professional , thank you so much Erin and Alice. You are both a perfect example of great after care. 🙏🤗
2025年6月26日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great friendly staff.
Great friendly staff.
Very helpful and attentive.
Great Customer service
2025年3月26日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Brilliant customer service from Jayne…
Brilliant customer service from Jayne at the Hebden Bridge branch. She went above and beyond to help. Thank you!
2025年2月8日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
I visited the store with my family and dog. We were served by Erin, she was polite, welcoming and helpful. Arlo (my dog) instantly loved Erin because she gave him a treat. Thank you for such wonderful service today.
2025年2月2日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am so pleased that you and Arlo had the best time in our Hebden Bridge store! I'll be sure to let Erin know! - LE
Hebden FatFace
The staff at Hebden Bridge FatFace were incredibly helpful and kind, especially Faye and Naralya!
2024年12月20日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ive shopped at Fat Face all the time as…
Ive shopped at Fat Face all the time as I love their clothes. Ive been in a few times at Hebden and no one can shin a candle to Jayne and Kim friendliness, they helped me and my friend get loads of great clothes, they are true diamonds!
2024年10月12日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The assistant was above and beyond.
The assistant was above and beyond.
Really attentive and because the item we needed was not in stock, she ordered it for us to be pickrd up in a couple of days.
The assistants name is Kim
2024年11月14日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service from Jayne and Kimmy.
Excellent service from Jayne and Kimmy. Nothing was too much trouble .Thank you for a great experience
2024年11月12日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hebden Bridge staff exceptionally friendly and helpful.
I went into the Hebden Bridge shop this morning looking for inspiration for Christmas presents. I had been impressed by the display and went in search of some of the items seen in the window. I immediately found the items I was interested in but could not immediately find the size required. Jayne and Faye immediately sprang into action and found me what I was looking for. The were very helpful and very friendly making the whole visit a pleasurable experience.
2024年11月6日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Tim
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Very friendly service from Jayne
Very friendly service from Jayne, Kimmy and Neve. Never had service quite like it! Excellent choice of clothes. I’ll be back! 😎
2024年10月29日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Helen
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Also so helpful and friendly in the…
Also so helpful and friendly in the hebden bridge shop
2024年10月16日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Megan's first day
Megan served us on her first day at the Hebden Bridge branch. She was friendly, professional and we were surprised to hear she had only just started working there. I'm sure she'll be an amazing member of the team while she's there. Thanks for your help Megan!
2024年10月6日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Cath
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Kim and Jayne of the hebden bridge shop…
Kim and Jayne of the hebden bridge shop were so friendly and kind they made my day!
2024年10月11日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely stunning dress
Absolutely stunning dress, lovely fit, gorgeous material and really well made. Delivery was fast too.... honestly what more can you ask for? Needless to say I highly recommend
2024年10月3日
FatFace - HEBDEN BRIDGE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful shop….
Beautifully laid out shop with super friendly staff. Big shout out to Jayne who went over and above. Made several lovely purchases.
2024年10月5日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Good morning Jacqueline
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Friendly staff who were quick to assist.
2024年10月5日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Good morning Tim
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Friendly and cheerful service from…
Friendly and cheerful service from staff at Hebden Bridge
2024年10月5日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello Owen
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Friendly
Friendly, helpful staff at the Hebden Bridge Store. Always welcome our dog and spoil him with treats
2024年8月17日
FatFace - HEBDEN BRIDGE からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Convenient collection at store
Convenient collection at store, straightforward process
Friendly staff
Easy ordering
Good sale prices
The lighting needs addressing at this store, the intense spots are at eye level and blinding, the sun is also blinding in the changing rooms so you can’t see yourself in the mirror, the curtains are also pretty useless esp when unisex. Small things easy to fix 🤞🤞
2024年8月9日
FatFace - HEBDEN BRIDGE からの回答
Hi Tod
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
lovely staff in Hebden Bridge
2024年8月6日
FatFace - HEBDEN BRIDGE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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