Incredibly helpful staff in your Kelso store. Went above and beyond to find what I was looking for. Items on sale are all beautifully presented and the whole atmosphere created by the staff was very... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Appreciate fatface making a short length product , being under 5,2 this is great and love the choice of clothing in natural materials and lovely colours. Would like the size 6 to be a size 6 uk. Plea... もっと見る
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I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift vouche... もっと見る
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Terrible delivery by Evri - parcels dropped behind our gate down the drive - which is away from the house - one of the parcels is fragile - would never had known unless I read my emails - they would... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
12 The Square, TD57HH, Kelso, Lothian, 英国
- 01573 228762
4.8
優良
70件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - KELSO からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Excellent service
Excellent service, well informed messages, prompt service and welcoming staff in store when I went to collect my package. And very happy with my purchases
2023年8月12日
FatFace - KELSO からの回答
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
I can only afford to buy in the sale…
I can only afford to buy in the sale and it never disappoints!
2023年8月10日
FatFace - KELSO からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Friendly staff
Friendly staff, great new stock, quality garments, reasonable prices. Always helpful with returns which are processed and refunded extremely quickly.
2023年5月28日
FatFace - KELSO からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – CD
the staff are very pleasant and helpful…
the staff are very pleasant and helpful and it helps you sell a great product
2023年5月1日
FatFace - KELSO からの回答
Hi Thomas thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
So easy
Online shopping is so easy with fat face and free delivery to local store in 3 days fantastic service I would recommend to anyone
2023年4月26日
FatFace - KELSO からの回答
Good afternoon, Agnes
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly in store. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
FatFace - KELSO からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Very Easy Click and Collect from Store.
This is the first time I have used Click and Collect from store. The assistant was extremely pleasant and helpful
I will certainly use this service again .
2023年4月20日
FatFace - KELSO からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent quick delivery without any…
Excellent quick delivery without any dramas. Followed with smooth interaction in Kelso store.
2023年4月16日
FatFace - KELSO からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Click and collect worked perfectly
Click and collect worked perfectly. Staff opened my parcel so I could try on item and ensured I was happy with it.
2023年4月14日
FatFace - KELSO からの回答
Thankyou so much for your review and we are so pleased to hear you had such a great experience with our click and collect service! All the best :) BP
Great products
Found what i was looking for and staff nember was very polite and courteous
2022年10月18日
自発的なレビュー
FatFace - KELSO からの回答
Good afternoon, Denise
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Kelso store.
Take care, JB
Friendly and helpful service ..
2022年5月28日
自発的なレビュー
FatFace - KELSO からの回答
Good Morning!
Thank you for taking the time to post a 5 star review. I am happy to hear you are content with our service. We look forward to your future custom -KC
FatFace - KELSO からの回答
Good Afternoon Audra
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kelso Fatface store. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a nice weekend.
- EP
Good shop selling quality clothing
Good shop selling quality clothing, helpful friendly staff
2022年2月1日
FatFace - KELSO からの回答
Good afternoon William,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you are happy with the service and items you have received.
Have a lovely day!-CA
FatFace - KELSO からの回答
Hi Elizabeth, thank you for your 5* review. I am really pleased to hear that you had such a positive experience whilst shopping with us recently. We look forward to welcoming you back again soon :)
All the best, LE
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