Website ordering was quite straightforward and the option for in-store collection was a useful facility to save on postage, helped by the choice of branches in the Greater London area. The product - m... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Website ordering was quite straightforward and the option for in-store collection was a useful facility to save on postage, helped by the choice of branches in the Greater London area. The product - m... もっと見る
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Great shopping experience today at FatFace in Kingston where Abigail was really helpful. When I was browsing I could hear her in meaningful conversation with another customer. She then kindly helped m... もっと見る
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Brilliant choice of garments, all well made. Love their clothes so much, both adults and children. My husband wears their shorts constantly. I love their hoodies. Granddaughter (6) loves thei... もっと見る
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Website was easy to navigate - I searched for sale items in particular sizes, and the items that were/weren't available were indicated immediately. All items I ordered were provided in the delivery to... もっと見る
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK, Ireland, and US, as well as an online shop selling a wide range of womenswear, menswear, kidswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
FatFace, 12 Clarence Street, KT1 1NX, Kingston upon Thames, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Website ordering was quite straightforward and the option for in-store collection was a useful facility to save on postage, helped by the choice of branches in the Greater London area. The product - mens "Ryde" shorts - proved a good fit, very comfortable and in that robust type of cotton often used by the likes of Carhartt and Gant (amongst others) which has that nice "crinkly" feel to it (!).

FatFace - KINGSTON 3 からの回答
Great shopping experience today at FatFace in Kingston where Abigail was really helpful. When I was browsing I could hear her in meaningful conversation with another customer. She then kindly helped me too with her great customer service.

FatFace - KINGSTON 3 からの回答
Helpful staff, easily able to order my size and get it delivered free to my local Next.

FatFace - KINGSTON 3 からの回答
shirt ordered in different colour whilst in store for next day delivery. It was ready to collect the next morning, Very speedy and good quality product,

FatFace - KINGSTON 3 からの回答

FatFace - KINGSTON 3 からの回答
Easy to order online and pick up in store. Tried on in the shop and saves the hassle of returning. Friendly staff.

FatFace - KINGSTON 3 からの回答
Good quality shorts and shirt, fit well and reasonably priced.

FatFace - KINGSTON 3 からの回答
Easy to navigate site needed a quick delivery aswell and all went to plan

FatFace - KINGSTON 3 からの回答
Website was easy to navigate - I searched for sale items in particular sizes, and the items that were/weren't available were indicated immediately. All items I ordered were provided in the delivery to store which really quick - they were available the next day, quicker than I expected! Email updates let me know the items were available to pick up and how long they'd be held for. And so far, I've been pleased with the quality, design and fit of all items!

FatFace - KINGSTON 3 からの回答
I had already bought a couple of these Polo shirts but wanted a blue one. I was able to pick one on-line and it was delivered to the shop on time. I had emails to keep me up to date and it was easy to collect it. They couldn't have done anything better.

FatFace - KINGSTON 3 からの回答
Very little choice in the Kingston store compared with the old shop which was also more interesting. This shop has no character.

FatFace - KINGSTON 3 からの回答
The staff were very helpful. I purchased two sizes and the return process was handled swiftly and efficiently.

FatFace - KINGSTON 3 からの回答
Went to Kingston Fat Face yesterday and as always
the staff were so helpful and friendly
Abigail, store manager and Summer made my shopping experience very special
Love this store
Many thanks

FatFace - KINGSTON 3 からの回答
It took a week for the item to arrive in store but the staff in store were helpful when I went to collect it.
The bag is lovely and well made, but the design is missing two key features. It would be good to have a small zip pocket on the back, for security. Also, the adjustable piece of the shoulder strap sits on the shoulder so the buckle digs in a bit. It's normally positioned at the bottom end if the strap.

FatFace - KINGSTON 3 からの回答
I was pleased with my item and it was delivered fast to the store of I had selected.

FatFace - KINGSTON 3 からの回答
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