Everything about this shop. The clothes ,the price the ease of buying on line and particularly the staff in uyour Lincoln shop where I collected my parcel.
企業が回答しました
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レビュアーのコメントを見てみましょう
I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age! I tried it on and showed it to assistant May who encouraged me... もっと見る
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I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... もっと見る
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The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, 英国
- 01522 589230
4.8
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Super friendly and helpful staff in the Lincoln store today. Making a return was easy and very happy with my new purchase. Will be back.
2023年12月17日
自発的なレビュー
FatFace - LINCOLN からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Lincoln store to be so helpful and friendly. I will be sure to pass on your lovely comments to the team.
Take care, MM
I was able to talk to a staff member…
I was able to talk to a staff member (Hatty) at the Lincoln store with regards to this purchase. She happily talked me through the details of this coat. I needed something warm and longer than a typical coat for my daughter. She suggested this one. Once I checked with my daughter she liked it when I got home, I ordered online and it arrived the next day. So so happy and my daughter has had lots of comments about how nice it is. It’s lovely quality and will last to pass on to another child. Great sustainable fashion
2023年12月6日
FatFace - LINCOLN からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - LINCOLN からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Was aided today by Mae in Lincoln who…
Was aided today by Mae in Lincoln who was really helpful, friendly, patient and succeeded in finding me the perfect pair of jeans after rooting through the stock upstairs. Thanks very much Mae and Merry Christmas.
2023年12月8日
自発的なレビュー
FatFace - LINCOLN からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great coat
Great coat, very warm, great fit, very comfortable, nice colour and very practical, exactly what I wanted
2023年11月22日
FatFace - LINCOLN からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
FatFace - LINCOLN からの回答
Good Afternoon Madeleine,
Thank you for taking the time to leave us a review.
I am happy to hear you had a positive experience in our Lincoln store! I will make sure this feedback is passed on, we cannot wait to welcome you back!
Kind Regards, JW
FatFace - LINCOLN からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Helpful
My shop in Lincoln has a wide choice of goods and the staff are always very helpful
2023年11月5日
FatFace - LINCOLN からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Everything was really simple
Everything was really simple, I ordered the item it arrived in the time specified and I picked it up without a problem
2023年10月22日
FatFace - LINCOLN からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Great Staff
Stopped in to have a look about, Jemma helped me and was really lovely!
2023年10月2日
自発的なレビュー
FatFace - LINCOLN からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
No email received to advise order was ready.
No email received to advise order was ready at the store. Just a reminder email saying if I don’t collect within fourteen days from when the store received my order they will issue a refund. ????? When did they receive my order? Do you not have a tracking number that automatically sends me a notification?
2023年10月23日
FatFace - LINCOLN からの回答
Hello Crissie
Thank you for your email,
I am so sorry to hear of your recent experience with us.
I can confirm that your parcel arrived on the 25th October.
EP
I ordered the wrong size jacket via…
I ordered the wrong size jacket via internet and the return service and reorder service was second to none
2023年10月21日
FatFace - LINCOLN からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Excellent products and staff! …
I was served by Hatty at the Lincoln store and she was incredibly helpful and friendly. I needed some help firstly finding my size and secondly seeing the product in different colours, Hatty gave me excellent customer service and helped me with a smile on her face. She is chatty, helpful and truly a credit to their staffing team!
2023年10月23日
自発的なレビュー
FatFace - LINCOLN からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
FatFace - LINCOLN からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Love the colour and quality of this…
Love the colour and quality of this tunic. Item was delivered on time.
2023年10月16日
FatFace - LINCOLN からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
FatFace - LINCOLN からの回答
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lincoln FatFace
Last minute dash to find a new coat before a trip away. Really helpful staff, lots of options and plenty of sizes available to try. Couldn’t decide but very attentive shop-floor staff able to help me by detailing which coats were fully waterproof etc.
Maria at the till was very friendly and warm, and helped me with my BlueLight Card discount and voucher that I had to spend.
Fab shopping experience!
2023年10月15日
自発的なレビュー
FatFace - LINCOLN からの回答
Hi Ruth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great experience
Great experience.
The staff in the store were helpful and worked out my length etc and gave me the details for ordering on line
The order came very quickly,
The dress was perfect and I wore it to a special occasion yesterday
This is my first buy from Fat face I will use again.
2023年9月17日
FatFace - LINCOLN からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Affordable style at Sale prices
Ordered a couple of holiday essentials in the summer sale. Ordered online, and picked up and tried on in store. Great style, and very good value for money in the Sale. Wish I could afford to browse regular priced items...! Lovely shop and nice staff.
2023年9月9日
FatFace - LINCOLN からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - SK
Autumn boots
Saw these boots in store. Wished I had bought them, so ordered on line. Super fit and quick delivery.
2023年8月31日
FatFace - LINCOLN からの回答
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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