Clothes fit perfectly the materials used are first class I love the fit perfect jeans I’m going to order another pair sweatshirt fit is perfect love both items
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CUSTOMER CARE - STAFF AT FAT FACE, TRAFFORD CENTRE, MANCHESTER I went in the Fat Face Store, Trafford Centre, Manchester. A young gentleman dealt with me. I found him very helpful as the garme... もっと見る
企業が回答しました
Ordered a navy Aubrey jumper size 12 - received a grey hoodie size 22! Very disappointed particularly when my refund did not include the postage I paid. Why should I pay postage for your mistake?!
企業が回答しました
We were very satisfied with our order that arrived even faster than we had expected! The material and sewing was high quality and the clothing was a perfect fit. We are always satisfied the our order... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8/10 Exchange Street, M2 7HA, Manchester, Lancashire, 英国
- 01618 331544
4.8
優良
62件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Clothes fit perfectly the materials…
Clothes fit perfectly the materials used are first class I love the fit perfect jeans I’m going to order another pair sweatshirt fit is perfect love both items
2026年2月25日
FatFace - MANCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous ‘eye catching’ jumper
I’m thrilled with my purchase as my jumper’s design, colour and quality is just fabulous and certainly an ‘eye catcher’ the service that I received was excellent with the communication that I received for picking it up from a local store so I’m very happy with my experience.
2026年1月13日
FatFace - MANCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I went in the Fat Face Trafford Centre…
CUSTOMER CARE - STAFF AT FAT FACE, TRAFFORD CENTRE, MANCHESTER
I went in the Fat Face Store, Trafford Centre, Manchester. A young gentleman dealt with me. I found him very helpful as the garment I went in the store to pick up was to tight round the waste. I asked could I order the next size up as there was no other in the actual store. He did this with no hesitation, sorry I did not get his name as I would have named him in person re my comments. Just waiting now for a response to pick up the garment I reordered. The guy who served ne had good customer care skills a credit to FAT FACE
2026年1月2日
FatFace - MANCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MANCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MANCHESTER 2 からの回答
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience.
Take care, CT
I bought these boots because I wanted a…
I bought these boots because I wanted a pair for winter and occasions, these are the perfect boots, they are comfortable and fashionable, I have worn them most of the time over Christmas and New Year, very happy with them.
2024年12月17日
FatFace - MANCHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Gorgeous comes up a tab small
Came very quick beautiful fleece very soft I had to return as not long enough which is a shame I’m 5/1 petite and it came just past my hip felt a little tight I’m S/M I ordered the medium a large would of fit if you like them oversized as I like mine roomy not fitted beautiful light grey colour.
2024年11月19日
FatFace - MANCHESTER 2 からの回答
Thank you for taking the time to leave your review and for providing your feedback. We look forward to serving you again soon. Take care, LE
FatFace - MANCHESTER 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your order, and we look forward to welcoming you back soon!
Take care.- GM
FatFace - MANCHESTER 2 からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order. I hope you continue to love our products as much as we do.
All the best, MM
FatFace - MANCHESTER 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
COSY COMFORT
I think it’s the quality of the product that has appealed to me a great deal.And that includes the attractiveness of the design which is quite distinctive in the sweaters I have bought ( I have five of them).
2024年3月21日
FatFace - MANCHESTER 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Just got good buys of these gorgeous…
Just got good buys of these gorgeous well made clothes for my grandson they were in the sale and we live hheb but alas before we received them in 2dayd the proves on everything g id purchased I sold like the differenceoaid bk to me
2024年1月23日
FatFace - MANCHESTER 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you were able to find some great items in the sale for your grandson. I hope you continue to love our products as much as we do.
All the best, MM
Nice clothes for all age's
2023年11月29日
FatFace - MANCHESTER 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - MANCHESTER 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
The staff were very helpful
2023年8月10日
FatFace - MANCHESTER 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
My order went through smoothly
My order went through smoothly, it took 5 days but that was ok as I wasn’t desperate for it.
2023年8月11日
FatFace - MANCHESTER 2 からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
FatFace - MANCHESTER 2 からの回答
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
I found the item I wanted and the…
I found the item I wanted and the option to click and collect was perfect for me. Staff were friendly and I had been kept well informed during the process.
2023年7月19日
FatFace - MANCHESTER 2 からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are happy with your click and collect order and that you found the crew in the Manchester store to be friendly and super helpful during your visit. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Reliable service
Straight forward ordering and information on the delivery day, no complaints and nice garment delivered
2023年7月18日
FatFace - MANCHESTER 2 からの回答
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Online order
My order was ready to collect within 3 days. The staff at the Manchester branch were, as always, very friendly and helpful.
2023年7月10日
FatFace - MANCHESTER 2 からの回答
Thank you for your feedback regarding your recent visit to our Manchester store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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