Clothes fit perfectly the materials used are first class I love the fit perfect jeans I’m going to order another pair sweatshirt fit is perfect love both items
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CUSTOMER CARE - STAFF AT FAT FACE, TRAFFORD CENTRE, MANCHESTER I went in the Fat Face Store, Trafford Centre, Manchester. A young gentleman dealt with me. I found him very helpful as the garme... もっと見る
企業が回答しました
Ordered a navy Aubrey jumper size 12 - received a grey hoodie size 22! Very disappointed particularly when my refund did not include the postage I paid. Why should I pay postage for your mistake?!
企業が回答しました
We were very satisfied with our order that arrived even faster than we had expected! The material and sewing was high quality and the clothing was a perfect fit. We are always satisfied the our order... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8/10 Exchange Street, M2 7HA, Manchester, Lancashire, 英国
- 01618 331544
4.8
優良
62件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just love fatface
2023年6月8日
FatFace - MANCHESTER 2 からの回答
Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS
I absolutely love the mules l purchased…
I absolutely love the mules l purchased the whole experience was so easy l will definitely be buying from you again
2023年5月30日
FatFace - MANCHESTER 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Great shop
Great shop, love the clothes and brilliant that you can take dogs in. Then I come home and buy online for the convenience.
2023年5月23日
FatFace - MANCHESTER 2 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely friendly staff
Lovely friendly staff, beautiful shop really colourful and very easy to shop
2023年5月9日
FatFace - MANCHESTER 2 からの回答
Hi Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely dress
Simple to order online. Efficient click & collect option. Tried on in shop & was pleased with fit & quality of the dress.
2023年5月8日
FatFace - MANCHESTER 2 からの回答
Hi Dianne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great sweatshirt
Great sweatshirt . Got in sale at a good price. Bought on line, arrived quickly. Also got lovely dress in sale in store
2023年5月1日
FatFace - MANCHESTER 2 からの回答
Hi Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered online to pick up at the…
I ordered online to pick up at the store. I didn’t want all of the items but the store wouldn’t accept them because I paid by PayPal. So I have to post the returns. I pay for everything by PayPal and have never come across this issue with other stores.
2023年5月1日
FatFace - MANCHESTER 2 からの回答
Hello - thank you for taking the time to write a review.
I am so sorry to hear this has happened, I have emailed you separately to resolve this matter. All the best, LB
Disappointed!
Ordered a navy Aubrey jumper size 12 - received a grey hoodie size 22! Very disappointed particularly when my refund did not include the postage I paid. Why should I pay postage for your mistake?!
2023年4月1日
FatFace - MANCHESTER 2 からの回答
Hello Gill,
Thank you for taking the time to leave us your review and I am sorry to read that the wrong item arrived with you. I've taken a further look into this for you and unfortunately, I cannot see that you have contacted us regarding this matter? I have emailed you to try and help resolve this matter.
Take care - KS
good quality items
its great that fatface now do a click and collect at your local store its a lot easier collecting from the store than having to wait in for a delivery,Plus you can try your items on in the store and if there not right return them straight away
2023年3月30日
FatFace - MANCHESTER 2 からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Purchased the Hannah cardigan From ordering to delivery the process…
From ordering to delivery the process was easy and very quick. I'm happy with the the cardigan I bought, the size and fit is great.
Thank you
2023年3月26日
FatFace - MANCHESTER 2 からの回答
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Delivered on time
2023年3月15日
FatFace - MANCHESTER 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
We were very satisfied with our order…
We were very satisfied with our order that arrived even faster than we had expected! The material and sewing was high quality and the clothing was a perfect fit. We are always satisfied the our order from Fat Face!
2023年3月11日
FatFace - MANCHESTER 2 からの回答
Good afternoon, Ruth
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Manchester store.
Take care, JB
Great company - great clothing…
Great company to buy from / clothing well made. Staff brilliant- always happy to help.
2023年1月5日
FatFace - MANCHESTER 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Quality of product and service
2022年12月3日
FatFace - MANCHESTER 2 からの回答
Hi Antony, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face is my favourite shop
Fat Face is my favourite shop. The best styles & definitely the best value.
2022年11月13日
FatFace - MANCHESTER 2 からの回答
Hi Clare, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great place
absolutely great service and good quality . Socks are super cute.. will be a returning customer
2022年11月12日
FatFace - MANCHESTER 2 からの回答
Hi
Thank you for your 5* review!
Your lovely feedback is very much appreciated, we hope you love your new purchases.
We look forward to welcoming you back soon!
Have a good afternoon!
TG
Love the clothes
Love the clothes. At 53 and size 14 struggling to find fashionable styles that fit. Fat Face does the trick.
2022年11月5日
FatFace - MANCHESTER 2 からの回答
Thank you for lovely review. We are super pleased to hear that we can accommodate for our customers! - RS
FatFace - MANCHESTER 2 からの回答
Hi Sue, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MANCHESTER 2 からの回答
Good afternoon, Ann
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon our Manchester store.
Have a great day and stay safe. JB
Staff were lovely..
The gents section is so small and no sale area. Staff were lovely, but can you do something about getting reasonable stock for the gents section!
2022年8月9日
自発的なレビュー
FatFace - MANCHESTER 2 からの回答
Good Afternoon David
Thank you for your review,
I am so pleased to hear of your recent experience in our Manchester store. In regards to stock please be assured that I have passed this onto the appropriate department for future consideration.
Have a lovely week.
EP
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