The item is good quality, as expected. I love Fat face clothes. Just, who has chest size 40 D or over, order size XL, instead of L, because the chest size a bit small. My package was expected on 17th... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Fat Face shop placed an order and said it would arrive on 6 July. No sign of it by today 20 July. No contact from Fat Face at all. I phoned and was told it was on order. Why the company can't keep you... もっと見る
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I took my 98 yr old but still very fashionable grandmother into Fatface Newbury yesterday and we had a really great experience thanks to Trudie. She was so helpful searching out clothes in store that... もっと見る
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Really pleased with the quality of the clothes & they arrived when they said they would. Only thing the courier delivering threw the bag over our waist high fence instead of going through our gate,... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
28 Parkway, RG14 1AY, Newbury, Berkshire, 英国
- 01635 550664
4.6
優良
98件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent quality sandals as always
Excellent quality sandals as always. I love Fat Face! Staff were super friendly and welcoming.
2024年3月24日
FatFace - NEWBURY 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your item, and have enjoyed using our service. We look forward to welcoming you back soon!
Take care.- GM
Great friendly service in store.
2024年2月5日
FatFace - NEWBURY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficiency when collecting item's.
2023年11月25日
FatFace - NEWBURY 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely dress
Lovely dress. Arrived promptly at store. Collection was easy and store staff helpful
2023年11月22日
FatFace - NEWBURY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love Fatface quality and style
Love Fatface quality and style. Little more expensive, maybe, but lovely styles that last. I can pick up orders from my local store at no extra cost too....wouldn't change a thing!
2023年11月23日
FatFace - NEWBURY 2 からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
FatFace - NEWBURY 2 からの回答
Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely friendly staff
2023年11月3日
FatFace - NEWBURY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
ep
Simple transaction
Simple transaction. Great products, staff always helpful. What more do you need? 😃
2023年10月27日
FatFace - NEWBURY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I ordered two shirts in the sale for my…
I ordered two shirts in the sale for my partner. They were promptly shipped to our local FF store. Polite sales assistant and shirts very good quality. Thank you.
2023年10月17日
FatFace - NEWBURY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Good quality clothes
Good quality clothes, fits to size. When ordering online it's very easy to use, with very clear product details. The fact that sustainability is at the forefront of the Fat Face brand is incredibly important & rewarding.
2023年10月11日
FatFace - NEWBURY 2 からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Very smooth easy order
Very smooth easy order , arrived at store and collected, very pleasant staff xxx
2023年10月17日
FatFace - NEWBURY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Gorgeous clothes
Ordered a nice coat for the winter, my usual size, but it was too big. Returned it, which was free, and ordered a smaller size which fits perfectly. Might be nice to be able to use the return form to return an item and order a different size at the same time.
2023年9月26日
FatFace - NEWBURY 2 からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
I would like to thank the staff in the…
I would like to thank the staff in the Newbury store as I found them extremely helpful. They helped me with a return and find items in store. They were very polite and went out of their way to help.
2023年8月28日
FatFace - NEWBURY 2 からの回答
Hi Vikki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Placing order very easy and quick.
Kept informed with process of order
Delivered to store for collection within 4 days.
Staff member at the Newbury Store was very helpful and friendly.
2023年8月10日
FatFace - NEWBURY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great shop lovely staff
2023年8月7日
FatFace - NEWBURY 2 からの回答
Thank you for your review. We deeply appreciate your feedback! - RS
FatFace - NEWBURY 2 からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care – KS
FatFace - NEWBURY 2 からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Love all about the company!
quick delivery, good customer service, can exchange online goods I store, Easy returns. Great quality clothing! Love everything
2023年7月2日
FatFace - NEWBURY 2 からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Perfect in every way
Quick delivery, easy returns and staff always helpful. I'm a new convert to FAT FACE since I've discovered they do the whole range in sizes over 16!
2023年6月11日
FatFace - NEWBURY 2 からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS
FatFace - NEWBURY 2 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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