I am very pleased with the black pair of Anya cropped linen trousers I bought in the sale. They fit perfectly in my usual size. The high waistline is flattering and the linen keeps its shape. Collecti... もっと見る
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Visited the Norwich store today. Tobias made the experience the best I've had in a clothing store. I asked whether he knew if they had a certain type of trouser. He asked me to wait and brought me bac... もっと見る
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Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... もっと見る
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Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, 英国
- 01603 622074
4.7
優良
239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - NORWICH 2 からの回答
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Staff polite and quick to help
2023年7月7日
FatFace - NORWICH 2 からの回答
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - NORWICH 2 からの回答
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Great friendly staff very helpful and…
Great friendly staff very helpful and fantastic quality clothes
2023年7月1日
FatFace - NORWICH 2 からの回答
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! It's great to hear positive feedback about our lovely store crew, too. Take care – LB
FatFace - NORWICH 2 からの回答
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
I love FatFace dungarees they are so…
I love FatFace dungarees they are so comfortable, there’s so much stretch in them you are not restricted with any movement. I ordered Lewes dungarees size 10 online in the sale as they said they were slim but they were too baggy. I took them into my nearest store and lucky for me they had a smaller size. The staff are so helpful
2023年6月27日
FatFace - NORWICH 2 からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! It's great to read such positive comments about our store crew, too. Have a wonderful day - LB
Good experience
The items I ordered were extremely well packaged & delivered on time. The trousers were good quality & once I had found the right leg length for me I kept 2 pairs. Looking forward to wearing them. The items I decided not to keep I refunded in store where the process was quick & the associate was efficient.
2023年6月7日
FatFace - NORWICH 2 からの回答
Hi Stephanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always love the quality and style of…
Always love the quality and style of clothes. Prompt delivery of items.
2023年5月22日
FatFace - NORWICH 2 からの回答
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Great quality, fast delivery and friendly staff
Great quality
Great service as I purchased online
Quick delivery
2023年5月8日
FatFace - NORWICH 2 からの回答
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items
EP
Easy to use website and convenient…
Easy to use website and convenient click and collect service, really fast.
Staff in store always really helpful.
2023年5月6日
FatFace - NORWICH 2 からの回答
Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Web site and ordering easy to use
Web site and ordering easy to use. Parcel arrived really quickly. Have had to return two items recently and staff in the store are really friendly and pleasant.
2023年5月9日
FatFace - NORWICH 2 からの回答
Hi Debbie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face do some lovely clothes/socks…
Fat face do some lovely clothes/socks are good quality/ & all jumpers are good value tops are good value too
2023年5月5日
FatFace - NORWICH 2 からの回答
Hello Judy, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
The coat was delivered to the shop
The coat was delivered to the shop, so I put it on to see if it fitted, I was given friendly advice by an assistant.
A successful and pleasant shopping experience. And a bargain!!
2023年5月10日
FatFace - NORWICH 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
FatFace - NORWICH 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great weekend!
Take care, EP
Staff were friendly and helpful
Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store.
However I'm pretty sure FatFace having opt-out marketing instead of opt-in at the checkout is actually illegal... oops...
2023年4月28日
FatFace - NORWICH 2 からの回答
Hi Milo
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy smooth experience
2023年4月24日
FatFace - NORWICH 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Delivery to store was quick
Delivery to store was quick. Collected from store - staff always really friendly and helpful - I just love Fat Face...always have always will!
2023年5月3日
FatFace - NORWICH 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent service
I put in an order and it was delivered to your shop in Norwich exactly when you said it would be. Ready for me to collect .
2023年3月31日
FatFace - NORWICH 2 からの回答
Thankyou so much for leaving your review, we are thrilled we can once again offer click and collect and pleased to hear this has been an stress-free experience for you. BP
The member of staff was friendly &…
The member of staff was friendly & helpful. The shop always has a lovely atmosphere.
2023年4月2日
FatFace - NORWICH 2 からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great time when visiting our Norwich store. I will ensure that your comments are passed on to the store.
Take care, MM
Take care, MM
FatFace - NORWICH 2 からの回答
Good morning,
Thank you for taking the time to leave your comments. I am glad that you found the click and collect process easy to do and that you received such a positive experience with our Norwich crew.
Take care, Mm
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