Incredibly fast delivery and lovely items that fit to size with the usual fat face quality We also visited the store in Oxford and the staff were lovely Bring back the fat face store in Swindon o... もっと見る
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Lovely company lovely clothes and accessories if you can't find it in your local store its usually online!! Very easy to order online quick delivery and always well packaged. Friendly happy helpful st... もっと見る
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I love the cotton garments from Fatface. They are well made and the quality is extremely good. On line ordering is simple and collection in store efficient.
企業が回答しました
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, 英国
- 01865 251428
4.5
優良
159件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy with sale Bargains
Incredibly fast delivery and lovely items that fit to size with the usual fat face quality
We also visited the store in Oxford and the staff were lovely
Bring back the fat face store in Swindon outlet village we really miss it
2026年8月31日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super sale
I love the cotton garments from Fatface. They are well made and the quality is extremely good. On line ordering is simple and collection in store efficient.
2026年9月4日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and clothing.
2026年9月4日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Assistant very helpful
Assistant very helpful. Also felt the general layout in the shop was user friendly.
2026年8月31日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to choose for what I needed.
2026年8月28日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great company!
Lovely company lovely clothes and accessories if you can't find it in your local store its usually online!! Very easy to order online quick delivery and always well packaged. Friendly happy helpful staff in our Oxford store!!!!
2026年7月30日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A T-shirt I bought 2 weeks ago came…
A T-shirt I bought 2 weeks ago came apart and is not reparable. Even so I had the credit card receipt, Fatface would not refund or give a credit as I had no receipt
Really bad service, ad their clothes are not up to be worn for long. Will never buy any of their clothes again
2026年7月12日
自発的なレビュー
FatFace - OXFORD 3 からの回答
Good afternoon, Christa
Thank you for taking the time to leave your review.
We are sorry to hear that you are feeling disappointed after your trip to our store.
We note that you have requested for us to reach out to you via email, but you have not left an email address against your review.
We have reached out for more information via Trustpilot but there has been no response.
We also note that you have not contacted us prior to leaving your review.
Therefore, we request that you contact our Customer Service team should you wish to discuss this further.
Thank you, LE
Very happy with the whole process
It was easy to order and the garment - trousers, arrived on time. I collected the in store and the assistant was pleasant and helpful. Th trousers are as described.
2026年7月11日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff was very pleasant
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall people. I am only 5ft 2. However, I would still visit the shop and online regularly.
2026年6月13日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt deliveries
Prompt deliveries
Good customer care
You need to do less of ranges of same clothes
2026年5月3日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a good experience at FatFace
Always a good experience at FatFace, the sizing is always the same, which means I can buy with impunity. My last two purchases I haven't even tried on as I know they will fit. I'm xxxl Tall
2026年4月26日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and variety clothing very…
Good quality and variety clothing very helpful and friendly staff.
2026年4月24日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The clothes were lovely but much too…
The clothes were lovely but much too big. I was unable to order the size down on the website as it was out of stock and this size was not in the shop so I had to return my items with no replacements
2026年3月8日
FatFace - OXFORD 3 からの回答
Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE
I really enjoyed the experienceu at the…
I really enjoyed the experience at the store. I bought an item online to pick it up in-store! I was surprised that the order was delayed. I asked for help at the store, and the woman there was super helpful and even called to check on the order. I received it a few days later, as soon as I spoke to her. She's been working at the store for a while now.
2026年3月3日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff.
The staff in my local (Oxford) branch of FatFace have been extremely approachable and helpful on my last few visits. I had to return something I'd ordered online and the process was very quick and straightforward. It all makes for a pleasant shopping experience.
2026年2月22日
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - OXFORD 3 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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