Always a good experience at FatFace, the sizing is always the same, which means I can buy with impunity. My last two purchases I haven't even tried on as I know they will fit. I'm xxxl Tall
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Always a good experience at FatFace, the sizing is always the same, which means I can buy with impunity. My last two purchases I haven't even tried on as I know they will fit. I'm xxxl Tall
企業が回答しました
Vicky, Assistant Manager at Oxford, saved the day when I left my purchase in store! She kindly offered to post it, special delivery, in her own time and at her own expense. I was soon going to retu... もっと見る
企業が回答しました
Well set out store. Labels clear. Discounted prices clearly written. We were with young children and the assistant kindly pointed out the colouring and bauble activity which the five year old was hap... もっと見る
企業が回答しました
I've always been happy with Fatface orders but they have a new process for store pickup which is broken. The app portal says my order has arrived, the store insists they need to have a barcode f... もっと見る
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, 英国
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FatFace - OXFORD 3 からの回答
Prompt deliveries
Good customer care
You need to do less of ranges of same clothes

FatFace - OXFORD 3 からの回答
Always a good experience at FatFace, the sizing is always the same, which means I can buy with impunity. My last two purchases I haven't even tried on as I know they will fit. I'm xxxl Tall

FatFace - OXFORD 3 からの回答
Good quality and variety clothing very helpful and friendly staff.

FatFace - OXFORD 3 からの回答
Goods arrived on time an d their arrival was texted to me. I was able to pick up the item quite promptly. the shop assistant was friendly and helpful.

FatFace - OXFORD 3 からの回答
The clothes were lovely but much too big. I was unable to order the size down on the website as it was out of stock and this size was not in the shop so I had to return my items with no replacements

FatFace - OXFORD 3 からの回答
I really enjoyed the experience at the store. I bought an item online to pick it up in-store! I was surprised that the order was delayed. I asked for help at the store, and the woman there was super helpful and even called to check on the order. I received it a few days later, as soon as I spoke to her. She's been working at the store for a while now.

FatFace - OXFORD 3 からの回答
The staff in my local (Oxford) branch of FatFace have been extremely approachable and helpful on my last few visits. I had to return something I'd ordered online and the process was very quick and straightforward. It all makes for a pleasant shopping experience.

FatFace - OXFORD 3 からの回答
Helpful team members and great product. I was picking something up which I'd had delivered to the store, and it was easy to exchange the size in store. I've knocked off a star because the product (slippers) came in too much unnecessary plastic packaging.

FatFace - OXFORD 3 からの回答
Ordered on line and was able to collect the following day from my local branch. V. Good and friendly service

FatFace - OXFORD 3 からの回答
Love our Oxford store the staff are fabulous making it a joy to shop! Lots to choose from whether it's clothes accessories bags shoes and boots. Usually find something gorgeous to buy!!!!!

FatFace - OXFORD 3 からの回答
Great service. Sales assistance with interest in customers providing sound advice. Most of all good quality of goods.

FatFace - OXFORD 3 からの回答
Very quick service and lovely staff! Thank you. Definitely will come back

FatFace - OXFORD 3 からの回答
I’ve shopped at FatFace for many years and this has to be the worst, most unfriendly and intimidating store I’ve ever been in.
With it being the run up to Christmas I was made to feel incredibly uncomfortable. Beverly on the checkout. Incredibly rude. Not to mention another colleague stalking me and my partner around the store. I understand stores taking precautions but obviously stalking a customer who's browsing for Christmas gifts, very uncomfortable. Don’t do it or make it less obvious, don’t make my description or my partners on your headsets loudly. And then being snapped at for asking a question after paying for my goods and having the receipt being shoved into my hand. I just wanted to get out of the store as quickly as I could whilst I was still being watched and stalked out of the store, the staff dampened my mood whilst I was out Christmas shopping and tarnished my day and overall experience whilst in Oxford.
I’ve never been treated like this in a FatFace store before. I’m incredibly disappointed for the lack of respect Beverly and the other colleagues in this store have for their customers and have told many of my friends and family members to avoid this particular store in Oxford.
If you don’t want your Christmas being ruined, avoid Oxford FatFace at all costs.

FatFace - OXFORD 3 からの回答
Unfortunately the garments were too long. However they reim reimbursed immediately and with care.

FatFace - OXFORD 3 からの回答
Ordering on line is perfect for me. The pleated midi skirt is lovely and hangs really well.

FatFace - OXFORD 3 からの回答

FatFace - OXFORD 3 からの回答
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