It's always easy to order from the fat face website. I chose to have my order delivered to my local store and it arrived quickly. The trousers I ordered were lovely but both sizes I ordered were too b... もっと見る
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Absolutely first class service from all the team, I often venture into Fatface when out and about but this Peebles branch is particularly special. Being such a picky shopper I don’t very often t... もっと見る
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Ordered three sale items on-line and they were available for collection next day at my local store. No delivery charge. Staff very helpful and efficient. All round a great experience. The three sale... もっと見る
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Sizes most of the time are on target. Good quality clothes with easy return s❣️ very friendly helpful staff who love doggies 😊
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1 Eastgate, EH45 8AD, Peebles, Lothian, 英国
- 01721 729161
4.8
優良
96件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Chose click and collect was advised it…
Chose click and collect was advised it would be 5 to 7 days delivery, fine I thought not in a hurry need item in a couple of weeks time. Parcel arrived at my local store within 48 hours. Excellent service.
2024年5月1日
FatFace - PEEBLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff
Friendly, cheerful and helpful staff.
Purchased a gift for a friend in the sale, lovely item at great price.
2024年5月3日
FatFace - PEEBLES からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Peebles store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
FatFace - PEEBLES からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Peebles store to be so pleasant during your visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Fantastic clothes and friendly very…
Fantastic clothes and friendly very helpful staff I love Fat Face it lifts my spirits just to be in this store I am a fan👍❤️
2024年4月24日
FatFace - PEEBLES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at our stores. We look forward to welcoming you back soon. ❤️
Take care. SW
Excellent customer service
The staff and the store manager, in particular were very helpful in arranging a return of a garment, finding the correct size and ordering a replacement to be delivered to my home.
This was all done with a smile! Excellent customer service
2024年4月27日
FatFace - PEEBLES からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Delightful staff member
I recently visited the Peebles FatFace and was greeted cheerfully by a member of staff called Jane. She was helpful, attentive and patient not only with me but other customers. Thanks Jane!
2024年4月22日
自発的なレビュー
FatFace - PEEBLES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Great service
2024年3月26日
FatFace - PEEBLES からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Pilling wool garments.
Great staff and good products but wool garments pirl so I’m not buying any more.
2024年3月23日
FatFace - PEEBLES からの回答
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have enjoyed shopping with us.
You can browse items and check the materials under 'Product details' on our website.
Take care. -GM
Excellent experience at FatFace Peebles
Jane at the FatFace Peebles outlet was super friendly and helpful. Great quality jacket. Looks and feels premium with decent environmental credentials too. Easy to recommend!
2024年2月25日
自発的なレビュー
FatFace - PEEBLES からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your purchase and that you had such a great experience during your visit to our Peebles store. I shall pass on your lovely comments to the team. I hope you continue to love our products as much as we do.
All the best, MM
Excellent customer service
I had to return an item. I took it to the store in Peebles and the assistant explained that she couldn't accept it because I paid via PayPal. However, she wrapped my item up, applied the postal label and directed me to the nearby Post Office. Excellent customer service. Please pass on my thanks.
2024年2月15日
FatFace - PEEBLES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear you received such great customer service at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
FatFace - PEEBLES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
All good ordering etc…
Ordering and delivery all went smoothly Item delivered to local store and I was kept updated - excellent service. Cannot ask for more. Thank you
2023年12月1日
FatFace - PEEBLES からの回答
Good afternoon, Janet.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Staff.at the Peebles shop always…
Staff.at the Peebles shop always friendly and helpful with knowledge of the items for sale.
2023年11月30日
FatFace - PEEBLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fat Face in Peebles
Fat Face in Peebles is well worth a visit. The staff are really friendly and extremely helpful. They go the extra mile! Dog friendly too! Good selection of quality clothes at competitive prices. I will be back.
2023年11月22日
FatFace - PEEBLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Was handy to collect from branch
2023年11月22日
FatFace - PEEBLES からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
A proper friendly shopping experience
It's always a pleasure to shop here tge staff are super friendly and surprisingly rambert you from previous visits. Live in walking distance of edinburgh shop but would rather travel to peebles for that personal touch so sadly lacking in larger city stores.
2023年11月15日
FatFace - PEEBLES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fit is spot on, great jeans !
I found the sizing really good and consistent. I tried on items I would never normally try due to confidence in the fit. Brilliant advice from the lady in the shop too.
2023年9月22日
FatFace - PEEBLES からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Perfect Peebles
Ordered shoes online to be delivered to Fatface Peebles, they arrived at the shop before I expected which was much appreciated. Tried the shoes on the shop and unfortunately they were on the small side so asked the assistant if I could return them and she was absolutely brilliant! Nothing was trouble for her and I left the shop extremely impressed. Don't know the assistants name but she has impressive multi coloured hair. If only all shops were as helpful.
2023年9月23日
FatFace - PEEBLES からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Brilliant Peebles store
The staff in the Peebles store are brilliant - really helpful.
2023年9月24日
自発的なレビュー
FatFace - PEEBLES からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Lovely friendly store
Lovely ladies,nothing too much trouble.Store was well stocked and had everything I was looking for. The ladies even stored my purchases whilst I carried on shopping around Peebles. Wonderful customer service.
2023年9月23日
自発的なレビュー
FatFace - PEEBLES からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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